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  3. Remote Client Success jobs in the United States

Remote Client Success jobs in the United States

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      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
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      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

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Client Success Jobs USA — Remote Opportunities Await

The demand for client success professionals across the USA continues to grow as companies prioritize customer retention and satisfaction. We currently have 500+ remote positions open for talented individuals ready to build lasting client relationships. This role offers flexibility while working with a dynamic, distributed team.

Successful candidates typically bring strong communication skills, empathy, and problem-solving abilities to the table. Experience with CRM tools, account management, and cross-functional collaboration is highly valued. Employers seeking to hire a client success professional often look for someone who can balance data-driven insights with genuine relationship-building, ensuring clients feel supported at every stage of their journey.

Remote client success positions have become increasingly common as businesses embrace distributed teams and digital-first client engagement strategies. This shift allows professionals across the USA to access client success vacancies without geographic limitations, while companies benefit from a broader talent pool. The remote setup also supports flexible scheduling, making it easier to balance client needs across different time zones.

If you're ready to take the next step in your career, explore client success jobs in the USA available now on Global Work AI. Whether you're an experienced professional or just starting out, our platform connects you with employers actively seeking dedicated client success talent. Take a moment to browse current openings and find the right fit for your skills and ambitions.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What does a client success specialist do in a remote client success role?

    In a remote client success role, a client success specialist helps customers get value from a company’s product or service after the sale. Typical responsibilities include onboarding new clients, answering questions, tracking adoption, spotting churn risks, and coordinating with sales, support, and product teams. In the USA, remote client success jobs often rely on strong communication, CRM updates, and time-zone flexibility rather than in-person meetings. The work is usually relationship-driven and data-informed, so it helps to compare current listings to see which duties are most common for this job title.
  • What is the average salary for a client success role in the USA?

    Pay for a client success role in the USA varies by industry, company size, and seniority, but many salaries fall roughly between $55,000 and $95,000 per year, with higher totals in SaaS and enterprise accounts. Remote positions may also include bonuses or commission tied to retention and expansion goals. Senior client success and strategic account-facing roles can earn more, especially at tech companies. Because compensation changes quickly, it’s smart to check current listings and compare total pay, benefits, and performance incentives before applying.
  • What skills are required for a client success position, and do I need experience with customer success software?

    Employers usually look for strong communication, problem-solving, organization, and account management skills in a client success candidate. Comfort with data, renewal metrics, and client onboarding is also important in remote client success work. Experience with customer success software such as Gainsight, Salesforce, HubSpot, or similar tools is often preferred, but not always required if you can learn fast. In the USA, many teams value practical experience using CRMs and collaboration tools more than any single platform. Reviewing job posts can help you see which tools appear most often.
  • What qualifications do employers look for in client success candidates?

    Most employers want a background in customer-facing work, such as account management, support, sales, or client services, along with a bachelor’s degree in many mid-level client success roles. For remote jobs in the USA, clear writing, video call presence, and the ability to manage multiple accounts independently matter a lot. Some companies prefer experience in SaaS or B2B environments, especially for the client success job title. Certifications are usually optional, but familiarity with CRM systems and retention metrics can strengthen an application. It’s worth checking listings to see where the bar is set.
  • How does client success differ from customer success and account management?

    These roles overlap, but they are not identical. Client success usually focuses on long-term relationship building, adoption, and renewal outcomes for named clients, often in B2B settings. Customer success is a broader term and can include product education, onboarding, and retention for a wider customer base. Account management often leans more toward revenue growth, contract negotiations, and commercial oversight. In a remote USA role, the exact mix depends on the company’s structure, so reading job descriptions carefully can help you compare responsibilities before applying.
  • What does the hiring process look like for a remote client success job?

    The hiring process for remote client success jobs in the USA usually starts with an application and recruiter screen, followed by one or more interviews with the hiring manager and team members. Many companies then ask for a practical exercise, such as a mock client call, account review, or presentation on a retention scenario. Because the job is remote, employers may also assess written communication, self-management, and comfort with digital tools. Final steps can include references or background checks. Reviewing recent listings can help you prepare for the most common interview stages.
  • What career growth opportunities are available in client success?

    A client success career can lead to senior specialist, team lead, manager, director, or VP roles, especially in SaaS and subscription-based companies. Some professionals move into strategic account management, renewals, operations, or revenue-focused positions after building experience. In remote client success jobs across the USA, growth often depends on retention results, expansion performance, and the ability to handle larger accounts. Because the field overlaps with sales, support, and product, it can also open doors to adjacent career paths. Comparing job titles and seniority levels can help map out the next step.

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500+ jobs found

  • Rithum

    Rithum

    Today

    Client success manager

    Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for...

    remote, United States
    $60k – $93k/yrFull TimeJunior (<2 years)
  • Diverge IT

    Diverge IT

    Today

    Client success manager

    Company Overview DivergeIT is a managed IT and security services provider (MSP/MSSP) delivering proactive, business-aligned technology and cybersecurity services to our clients. We help organizations...

    remote, Plano, TX, United States
    $90k – $120k/yrFull TimeMiddle (2-4 years)
  • IP House

    IP House

    Today

    Client success lead (us)

    Overview of the Role: We’re looking for a Client Success Lead to own a portfolio of US and global accounts across entertainment, retail, and other sectors, and to grow it. This is a commercial,...

    remote, United States
    Full TimeMiddle (2-4 years)
  • StarRez

    StarRez

    Today

    Client success manager

    About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue...

    remote, United States
    $48k – $55k/yrFull TimeJunior (<2 years)
  • Dakota Software

    Dakota Software

    2 days ago

    Client success manager

    THIS POSITION IS FULLY REMOTE Applicants need to reside in one of the following states: CT, FL, GA, IL, KS, MI, NC, NE, NJ, NY, OH, PA, TN, TX, VA Position Description The Client Success Manager...

    remote, CT, United States
    Full TimeJunior (<2 years)
  • Journey-to freedom

    Journey-to freedom

    2 days ago

    Client success manager

    Are you someone who values personal growth, enjoys supporting and guiding others, and thrives in a self-directed environment? Journey to Freedom Consulting is expanding its business across North...

    remote, United States
    Full TimeJunior (<2 years)
  • Foodsmart

    Foodsmart

    3 days ago

    Client success manager

    About us: Foodsmart is the leading Foodcare platform in the U.S., built to deliver nutrition-driven healthcare at scale. Powered by a national network of Registered Dietitians, Foodsmart combines...

    remote, United States
    $90k/yrFull TimeJunior (<2 years)
  • Array

    Array

    4 days ago

    Client success manager

    Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity...

    remote, United States
    $80k/yrFull TimeMiddle (2-4 years)
  • CancerNavigator

    CancerNavigator

    7 days ago

    Client success manager

    CancerNavigator is a healthcare startup dedicated to supporting cancer patients in their hour of need. Our Mission & Our Work, in Brief Cancer is the number one cause of death for commercially...

    remote, United States
    $90k – $100k/yrFull TimeSenior (5+ years)
  • RainFocus

    RainFocus

    7 days ago

    Client success manager (remote)

    About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our rapidly-growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and...

    remote, United States
    Full TimeMiddle (2-4 years)
  • Hinge Health

    Hinge Health

    8 days ago

    Client success manager

    About the Role In this fast paced client-facing role, you will own day-to-day relationships with our employer clients and ensure they are maximizing the benefits from the Hinge Health programs. You...

    remote, United States
    Full TimeJunior (<2 years)
  • Cordial Experience Inc.

    Cordial Experience Inc.

    8 days ago

    Client success manager

    ABOUT CORDIAL We founded Cordial in 2014 on the belief that there should be more humanity and empathy in marketing—both in how brands communicate with their customers and in how technology companies...

    remote, United States
    $80k – $115k/yrFull TimeMiddle (2-4 years)
  • Nexl Pty Ltd

    Nexl Pty Ltd

    8 days ago

    Client success manager

    Nexl is hiring a Client Success Manager to join our North American client success team: someone who can turn law firm business development expertise into real, hands-on guidance for lawyers as they...

    remote, United States
    Full TimeMiddle (2-4 years)
  • Brimstone Allon Enterprises, LLC.

    Brimstone Allon Enterprises, LLC.

    9 days ago

    Client success coordinator

    Benefits: 401(k) Health insurance Paid time off Flexible schedule Job Overview Dietary Manager Online is seeking a personable, organized, and proactive Client Success Coordinator to support our...

    remote, Finksburg, MD, United States
    Full TimeJunior (<2 years)
  • SanterMedia

    SanterMedia

    9 days ago

    Client success coach

    SanterMedia is a digital marketing and coaching agency that helps gym owners grow revenue, profit, and impact through performance driven advertising, sales systems, automation, and business coaching....

    remote (anywhere)
    $72k/yrFull TimeJunior (<2 years)
  • Bit by Bit Inc

    Bit by Bit Inc

    10 days ago

    Client success manager - virtually support clients in the united states

    Company Information At Bit By Bit, we’ve been helping organizations thrive since 1987. Originally founded as a database application development and networking company, we’ve grown into a full-service...

    remote, United States
    Full TimeMiddle (2-4 years)
  • Jenzabar

    Jenzabar

    10 days ago

    Client success manager

    Jenzabar is looking for a Client Success Manager that has a background in Higher Education and/or Client Service (through Jenzabar or an outside institution or company) with 2+ years of experience....

    remote, KS, United States
    $48k – $60k/yrFull TimeJunior (<2 years)
  • PayNearMe, Inc.

    PayNearMe, Inc.

    14 days ago

    Client success manager

    Company Description At PayNearMe, we’re on a mission to make paying and getting paid as simple as possible. We build innovative technology that transforms the way businesses and their customers...

    remote, United States
    $110k – $130k/yrFull TimeSenior (5+ years)
  • Bright!Tax

    Bright!Tax

    16 days ago

    Client success manager

    About Bright!Tax Bright!Tax is a leading U.S. tax provider for Americans living abroad. We help expats navigate the complexities of international tax compliance with empathy, expertise, and...

    remote, United States
    Full TimeJunior (<2 years)
  • CCC Intelligent Solutions

    CCC Intelligent Solutions

    25 days ago

    Client success manager

    CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers,...

    remote, United States
    $79k/yrFull TimeJunior (<2 years)

10,000,000+ more jobs available!