1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins
Companies nationwide are expanding their customer success leadership, and remote director of customer success jobs in the USA are seeing strong demand this year. With 500+ open positions available, this is an excellent moment for experienced leaders to explore new opportunities. Organizations are prioritizing candidates who can build lasting client relationships while driving measurable retention and growth.
Success in this role requires a blend of strategic vision and hands-on leadership. Employers are seeking professionals who can manage cross-functional teams, translate customer data into actionable insights, and design scalable success programs. Strong communication skills, empathy, and the ability to align customer outcomes with business goals are essential. A background in SaaS, account management, or client relations often complements the analytical and coaching skills needed to hire a director of customer success who truly moves the needle.
Remote work has become the standard for this position, allowing companies across the USA to access top talent regardless of geography. Many organizations offer flexible schedules, virtual collaboration tools, and performance-based incentives to attract skilled leaders. As customer experience becomes a key differentiator, hiring outlook for director of customer success positions remains strong, with steady demand across technology, finance, and service industries seeking remote-ready leadership.
If you are ready to lead impactful teams and shape customer strategy from anywhere, now is the time to explore director of customer success vacancies. Global Work AI connects skilled professionals with forward-thinking companies actively hiring for this role. Take the next step in your career and discover how your expertise can drive success for organizations nationwide.

Ingenovis Health
SUMMARY The Director of Client Experience is responsible for leading and continuously enhancing the end-to-end client experience, serving as the primary connector between clients and internal teams...

TeamViewer Germany GmbH
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions...

Total Administrative Services Corporation
POSITION PURPOSE: The purpose of this position is, but is not limited to, leading and managing all operations directly related to our customer’s life cycle, which could include traditional...

Jobgether
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Director, Commercial Mission Success based in the United States....

Jobgether
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Client Success based in the United States. We are seeking...

Second Front Systems
Second Front Systems is looking for a customer-obsessed, mission-driven, high-agency Director of Commercial Mission Success to lead and scale our Commercial Mission Success organization. As the...

Enjoin
About Enjoin At Enjoin, your work makes a meaningful impact. We partner with hospitals and health systems nationwide to improve documentation accuracy, strengthen compliance, and ensure patient care...

CLEARJET INC.
ABOUT CLEARJET ClearJet is a Series B parcel logistics company changing how packages move. Instead of building new infrastructure, we connect the underutilized capacity already sitting in existing...

Salesforce
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About...

maxRTE
About maxRTE At maxRTE, we believe every patient deserves access to care without financial barriers and that healthcare providers should be equipped to deliver that care without absorbing unnecessary...

LifeLabs Learning
LifeLabs Learning is the source for instantly useful, delightfully unusual, science-backed training for managers and teams. We teach skills to build passionate and high-performing teams faster. We're...

Foley
We are seeking a Director, Customer Success Onboarding , to lead the onboarding function for all Foley customers, from SMB to Enterprise. This role owns the end-to-end onboarding experience and...

Adaptive6
Adaptive6 is the leading Cloud and AI Cost Governance platform. From complex cloud architectures to modern AI workloads and AI agents, we empower engineering and FinOps teams to take full control of...

Instructure, Inc.
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal...

Jobgether
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Director of Implementation based in the United States. Overview The...

Vatica Health
The Director of Customer Success owns the strategy, relationship health, retention, and growth of one highly complex, strategic enterprise healthcare account for Vatica + Cozeva. This role serves as...

Evidence Based Associates
About Empower Community Care Empower Community Care is a family of mission-driven organizations delivering evidence-based behavioral health, child welfare, and community care programs and services....

Blackbaud
About the role We’re looking for a strategic, commercially minded, and influential leader to lead and transform Blackbaud’s Customer Success organization serving nonprofit and arts and cultural...

Jobgether
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Clinical Success Director based in the United States. The Clinical...

World Travel Inc.
Director of Account Management This position is open to candidates based in the Philadelphia area or remotely within the Eastern or Central Time Zones. Role Overview As Director, Account Management,...
Nextens
Are you a customer success leader who can build a high-performing operating model focused on retention and growth? Do you excel at developing teams, strengthening executive customer relationships,...

Palo Alto Networks
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with...

Assembly Software
When you’re considering a new job, it’s normal to have questions. Here are a few things we get asked all of the time: I'm tired of the daily commute. Where are you located? Assembly Software is a...

Just Right Reader
Just Right Reader is a forward-thinking curriculum provider committed to advancing literacy for students from Birth through 12th Grade. Our comprehensive resources are designed to support all...

Instacart
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it...

PHIL
Director, Client Success Client Success | Full-Time | Reports to VP/SVP, Client Success Reports To SVP, Client Success Key Collaborators Strategy & Analytics · Product · Operations · Commercial...

Edenred
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the...

NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re...

HighLevel
About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+...

Mosaic Consulting Group
Reports To & Team This role reports to the Chief Revenue Officer and leads a team of eight, for a function of nine including this role: five vertical-aligned Senior Customer Success Managers...

Salesforce
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About...

360care
Overview Director of Customer Success – Corporate Engagement will play a pivotal role in driving customer satisfaction, retention, growth, and advocacy across a portfolio of skilled nursing...

Leap
About Leap Leap is one of the fastest-growing benefits solutions and a category-defining pioneer in employer specialty pharmacy. We are reshaping how life-changing therapies are delivered and...

RELX
Are you a customer success leader who can build a high-performing operating model focused on retention and growth? Do you excel at developing teams, strengthening executive customer relationships,...

Feathr
Your Company: As the Nonprofit Marketing Platform trusted by over 1,300 nonprofits, Feathr is purpose-built to help our customers unlock more results, time, and confidence. Feathr's software...

Genesys
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform...

9amHealth
About 9amHealth 9amHealth is an AI-enabled virtual specialty care platform focused on managing high-cost chronic conditions at scale. The company partners with employers, health plans, and pharmacy...

7Mindsets Academy LLC
About 7 Mindsets Founded in 2009, 7 Mindsets is the only highly researched education company offering mindsets-based learning solutions proven to drive happier, healthier, and more successful...

ParentSquare
Who we’re looking for: We’re looking for a Director, Customer Success – SMB to own the strategy and the outcomes for our largest customer segment: more than 6,000 small and single-site districts...

Paubox
About the role Paubox is looking for a Director of Customer Success to modernize our full post-sales operation, overseeing customer implementation, support, and success. In this pivotal role, you...
10,000,000+ more jobs available!