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  3. Remote Senior Client Service Representative jobs in the United States

Remote Senior Client Service Representative jobs in the United States

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Min. salary, $/year
Level
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Other remote roles in USA:
  • Support Specialist
  • Customer Support Specialist
  • Customer Support Associate
  • Customer Service Representative
  • Customer Support
  • Customer Care Specialist

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

Remote Senior Client Service Representative Jobs — USA: Grow Your Career Nationwide

The demand for senior client service representative remote jobs continues to grow across the USA, as companies seek skilled professionals who can maintain strong client relationships from anywhere. Currently, there are 442 open positions available for candidates ready to take the next step in their career. This remote opportunity offers flexibility while allowing professionals to support customers nationwide.

Successful candidates typically bring strong communication skills, problem-solving abilities, and a proven track record in managing client relationships. Employers looking to hire a senior client service representative often seek experience with CRM systems, sharp organizational skills, and the ability to handle complex client needs independently. Adaptability and a customer-first mindset remain essential in this fast-paced, service-driven field.

Remote work for client service professionals has become increasingly common, with many U.S. companies embracing distributed teams to access top talent regardless of location. This shift has fueled growth in senior client service representative positions, as businesses prioritize experienced professionals who deliver consistent, high-quality support without being tied to a physical office. The outlook for remote roles in this field remains strong nationwide.

If you're ready to advance your career, now is a great time to explore senior client service representative vacancies available through Global Work AI. Discover opportunities that match your skills and experience, and take the next step toward a rewarding remote career today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a senior client service representative in the USA?

    In the USA, a senior client service representative typically earns around $50,000 to $75,000 a year, with some roles reaching higher depending on industry, client volume, and technical scope. Remote positions may also offer bonuses or incentives tied to service levels and retention. Pay can vary more in finance, healthcare, and B2B services, where senior client service representative responsibilities are broader. To understand your market value, compare current listings and look at compensation alongside benefits, schedule flexibility, and growth potential.
  • What skills and qualifications are required for a senior client service representative role?

    Strong communication, problem-solving, and account coordination skills are central to success in a senior client service representative role. Employers in the USA often look for a bachelor’s degree or equivalent experience, plus a track record in client support, relationship management, or account services. For remote work, self-management and clear written communication matter even more. You’ll also need organization, attention to detail, and the ability to handle escalations calmly. Reviewing similar roles can help you see which qualifications show up most often.
  • What does a senior client service representative do on a daily basis?

    A typical day centers on managing client requests, resolving issues, and keeping communication moving between customers and internal teams. In a remote senior client service representative job, that can include responding to emails, leading calls, updating account records, tracking service tickets, and following up on open items. Many professionals also review service metrics and flag recurring problems before they escalate. The work is often a mix of relationship-building and operations, so it helps to compare job descriptions to see where the role leans most.
  • Is prior customer service or account management experience required for this remote senior client service representative job?

    Most employers in the USA prefer prior customer service or account management experience, especially for a senior client service representative position, because the role usually involves ownership of client relationships and issue resolution. That said, some companies will consider candidates with transferable experience from sales support, operations, or call center leadership if they can show strong client-facing results. Remote work can raise the bar for communication and independence. If you’re transitioning, check listings closely for preferred versus required experience.
  • What tools, CRM systems, or software should a senior client service representative know?

    Common tools include CRM platforms such as Salesforce, HubSpot, and Microsoft Dynamics, along with ticketing systems like Zendesk or ServiceNow. A senior client service representative may also use Excel, Google Workspace, Slack, and project tracking tools such as Asana or Jira, especially in remote USA-based teams. Some employers value familiarity with reporting dashboards and customer communication platforms too. The exact stack depends on the industry, so it’s worth comparing current postings to see which systems appear most often.
  • How does the hiring process usually work for a remote senior client service representative position?

    The process usually starts with an application review, followed by one or more recruiter screens and interviews with the hiring manager or team members. For a remote senior client service representative role in the USA, employers often test communication style, client scenario judgment, and experience with CRM tools or service workflows. Some companies add a case study, role-play, or skills assessment before making an offer. Because remote hiring can move quickly, it helps to review timelines in current listings and prepare examples in advance.
  • What are the career growth opportunities after working as a senior client service representative?

    This role can lead to advancement into account management, client success, team leadership, or operations-focused positions. In the USA, a senior client service representative may also move into service delivery management, escalation support, or cross-functional roles in sales and implementation. Remote experience is especially valuable because it builds independence and documentation habits that employers appreciate. Long term, the skills transfer well to higher-responsibility client-facing jobs, so it’s smart to compare related career paths as you plan your next step.

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442 jobs found

  • Quantum Health, Inc.

    Quantum Health, Inc.

    Today

    Senior client success executive (north carolina)

    Who we are Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and...

    remote, United States
    Full TimeSenior (5+ years)
  • Gallagher

    Gallagher

    Today

    Senior client service manager

    Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital...

    remote, Benton, KY, United States
    Full TimeSenior (5+ years)
  • Gallagher

    Gallagher

    Today

    Senior client services manager

    Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate...

    remote, Miami, FL, United States
    Full TimeSenior (5+ years)
  • Stewart Title

    Stewart Title

    Today

    Client service representative (signature closers)

    At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a...

    remote, United States
    Part TimeJunior (<2 years)
  • Broadridge

    Broadridge

    Today

    Client success representative (remote)

    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join...

    remote, MN, United States
    $42k/yrFull TimeJunior (<2 years)
  • Reliant

    Reliant

    a day ago

    Client services representative

    Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client’s...

    remote, United States
    $40k – $50k/yrFull TimeJunior (<2 years)
  • Intapp

    Intapp

    a day ago

    Senior client services field effectiveness manager

    The Client Services Field Effectiveness Senior Manager is the dedicated enablement lead for Intapp's Client Services function, the teams who work with clients to deploy Intapp's products and deliver...

    remote, Charlotte, NC, United States
    Full TimeSenior (5+ years)
  • C

    CX Marketing

    2 days ago

    Senior manager, client success

    The Senior Manager, Client Success, serves as a strategic leader for a portfolio of complex, high-value client accounts. This individual builds trusted client relationships, translates client goals...

    remote, Lanham, MD, United States
    $80k – $90k/yrFull TimeSenior (5+ years)
  • Arketa

    Arketa

    2 days ago

    Senior customer service representative - sme

    About Arketa Arketa is building the operating system for modern fitness and wellness. Our mission is to make wellness more accessible by empowering studios and wellness entrepreneurs to grow beyond...

    remote, United States
    $52k – $69k/yrFull TimeSenior (5+ years)
  • Ascensus

    Ascensus

    2 days ago

    Senior client relationship manager

    Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today...

    remote, United States
    Full TimeSenior (5+ years)
  • American Wholesale Nurseries

    American Wholesale Nurseries

    2 days ago

    Senior customer service rep

    Supporting landscape professionals across the region American Wholesale Nurseries supplies landscape contractors and property developers across the region with plants, trees, and site materials. As a...

    remote, NY, United States
    $46k – $62k/yrFull TimeSenior (5+ years)
  • Viridian Staffing

    Viridian Staffing

    2 days ago

    Client services representative - remote

    Do you have a background in recruiting or human resources and have an interest in becoming a part of a fast growing industry? Viridian Staffing is hiring a Client Services Representative, who will...

    remote, United States
    Full TimeJunior (<2 years)
  • Jobgether

    Jobgether

    2 days ago

    Senior client success manager

    This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Client Success Manager based in United States. This role is an...

    remote, United States
    Full TimeSenior (5+ years)
  • Gallagher

    Gallagher

    3 days ago

    Client service executive

    Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital...

    remote, Plano, TX, United States
    Full TimeJunior (<2 years)
  • EPIC Retirement Plan Services

    EPIC Retirement Plan Services

    4 days ago

    Client service specialist

    Pay Range: $21.01 - $29.41 Deliver client service for daily record-keeping, administration and servicing of assigned book of business to promote revenue growth, productivity and exceptional levels of...

    remote, United States
    $42k – $58k/yrFull TimeJunior (<2 years)
  • Maximus

    Maximus

    5 days ago

    Senior client support representative - client support (tier 2)

    DESCRIPTION & REQUIREMENTS Are you a strong problem-solver who enjoys digging into complex issues and finding the right resolution? The Maximus SoonerCare Project is now accepting applications for...

    remote, OK, United States
    $33k/yrFull TimeSenior (5+ years)
  • Voya Financial

    Voya Financial

    6 days ago

    Client representative

    Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up...

    remote, AR, United States
    $89k/yrFull TimeEntry with Degree
  • Access One

    Access One

    7 days ago

    Client care representative

    Access One is a business technology services and communications provider, dedicated to world-class technologies and an award-winning client experience. Founded in 1993, Access One strives to provide...

    remote, Chicago, IL, United States
    $44k – $50k/yrFull TimeJunior (<2 years)
  • Registrar Corp

    Registrar Corp

    7 days ago

    Client services representative

    Client Services Representative Remote | Full-Time | Base Pay: $20hr Registrar Corp’s mission is to promote consumer health and safety by providing over 32,000 food, cosmetic, medical device, and drug...

    remote, United States
    $40k/yrFull TimeJunior (<2 years)
  • Net Health

    Net Health

    8 days ago

    Client support representative i (product support representative i) - remote

    About Net Health Belong. Thrive. Make a Difference. Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? Net Health may be...

    remote (anywhere)
    $31k – $38k/yrFull TimeJunior (<2 years)
  • Valsoft Corporation

    Valsoft Corporation

    9 days ago

    Client success representative

    About Asteris Asteris is a leader in veterinary imaging technology. Our Keystone PACS software suite helps veterinary practices, hospitals, and specialists store, view, share, and report on...

    remote, United States
    Full TimeJunior (<2 years)
  • Garner Health

    Garner Health

    9 days ago

    Senior client success manager (mid-market)

    What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare...

    remote, United States
    $125k – $150k/yrFull TimeSenior (5+ years)
  • SlateRx

    SlateRx

    9 days ago

    Senior client services executive

    Company Bio: Founded by industry pioneers, SlateRx provides simple and affordable pharmacy benefit programs to employer groups, unions, public sector groups, health systems, and other payers...

    remote, United States
    Full TimeSenior (5+ years)
  • Jonas Software

    Jonas Software

    13 days ago

    Senior client partner - us financial services

    Job Description: Client Partner Are you looking for a career in sales where the company you represent truly believes in delighting its customers and where the solutions, you’re selling reflect...

    remote, United States
    Full TimeSenior (5+ years)
  • WEX

    WEX

    14 days ago

    Sr client service manager

    About Team / Role As a Sr. Client Service Manager at WEX, you will be responsible for ensuring exceptional support and service delivery to a portfolio of key clients. You will oversee all support and...

    remote, United States
    $71k – $90k/yrFull TimeSenior (5+ years)
  • American Express

    American Express

    14 days ago

    Senior manager-client management

    Candidates are expected to reside within a reasonable commuting distance (typically 25-35 miles) of Pittsburgh, PA The Senior Manager, Client Management serves as the strategic relationship leader...

    remote, PA, United States
    Full TimeSenior (5+ years)
  • Schneider Electric

    Schneider Electric

    15 days ago

    Senior field service representative

    Position Summary The Senior Field Service Representative is responsible for the installation, commissioning, maintenance, troubleshooting, and repair of liquid cooling systems supporting...

    remote, United States
    $102k – $152k/yrFull TimeSenior (5+ years)
  • FreeLink Interpreting LLC

    FreeLink Interpreting LLC

    16 days ago

    Client support representative

    FreeLink Interpreting LLC is seeking a dedicated and personable Client Support Representative to join our dynamic team. In this role, you will be the primary point of contact for our valued clients,...

    remote, Bar Nunn, WY, United States
    Full TimeJunior (<2 years)
  • Brown & Brown Insurance

    Brown & Brown Insurance

    19 days ago

    Client relations account representative

    Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Pearl Insurance is seeking a Client Relations Account...

    remote, United States
    $42k – $44k/yrFull TimeJunior (<2 years)
  • Enlyte

    Enlyte

    20 days ago

    Senior client success manager

    Company Overview At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back...

    remote, United States
    $64k – $120k/yrFull TimeSenior (5+ years)
  • Wealth Enhancement Group

    Wealth Enhancement Group

    21 days ago

    Senior client service associate

    About Wealth Enhancement Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of...

    remote, United States
    $75k – $85k/yrFull TimeSenior (5+ years)
  • Wealth Enhancement Group

    Wealth Enhancement Group

    21 days ago

    Senior client service manager

    About Wealth Enhancement Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of...

    remote, United States
    $100k – $110k/yrFull TimeSenior (5+ years)
  • Gallagher

    Gallagher

    21 days ago

    Senior client services manager, captives

    Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate...

    remote, Houston, TX, United States
    Full TimeSenior (5+ years)
  • Red Hawk Technologies

    Red Hawk Technologies

    21 days ago

    Senior client success manager

    Red Hawk Technologies is looking for a Senior Client Success Manager to own our “Summit” book of business - our largest accounts. This is a senior, client-facing strategic role for someone who has...

    remote, KY, United States
    $110k/yrFull TimeSenior (5+ years)
  • Garner Health

    Garner Health

    22 days ago

    Senior client success manager (large market)

    What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare...

    remote, United States
    $120k – $140k/yrFull TimeSenior (5+ years)
  • Numerator

    Numerator

    22 days ago

    Sr. client services analyst

    The salary range for this role is $73,000 - $80,000/year + Bonus. As a Sr. Client Services Analyst with Numerator, you’ll be a vital member of Numerator focusing on supporting a core set of clients...

    remote, United States
    $73k – $80k/yrFull TimeSenior (5+ years)
  • CSC

    CSC

    22 days ago

    Client service representative *hawaii based candidates only*

    Client Service Representative Remote- Hawaii, US Monday - Friday, 7am-4pm/8am-5pm/9am-6pm HT subject to change based off business needs (Training hours 6am-3pm or 5am-2pm HST) If you’ve worked in the...

    remote, HI, United States
    $50k – $55k/yrFull TimeJunior (<2 years)
  • Reliance Relocation Services Inc

    Reliance Relocation Services Inc

    a month ago

    Associate client service manager

    The most successful Associate Client Service Managers (ACSMs) contribute to organizational excellence through exceptional delivery of all domestic and international relocation services to our...

    remote, Chicago, IL, United States
    $50k – $70k/yrFull TimeJunior (<2 years)
  • Jobs for Humanity

    Jobs for Humanity

    a month ago

    Customer service representative

    Company Description Bitarchitects is a premier architecture, engineering and construction firm headquartered in Washington, D.C., known for driving innovation in the built environment. Our...

    remote, United States
    Full TimeJunior (<2 years)
  • Gallagher

    Gallagher

    a month ago

    Client service manager

    Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people...

    remote, Dallas, TX, United States
    Full TimeMiddle (2-4 years)

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