1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins
Organizations across the United States increasingly rely on structured information management to stay competitive, fueling strong demand for skilled professionals. We currently have 500+ knowledge manager remote jobs open, giving candidates nationwide the chance to shape how teams capture and share critical information. This remote role suits collaborative professionals who enjoy building scalable systems.
Success in this role requires strong organizational skills, proficiency with content management platforms, and the ability to translate complex processes into clear documentation. Employers hiring a knowledge manager often seek analytical thinkers who can identify gaps in existing information repositories and implement scalable taxonomies. Strong communication and familiarity with AI-powered search tools are equally valued.
Remote knowledge manager positions have become common across industries such as technology and healthcare, as companies embrace distributed teams. Employers across the USA are expanding their talent search beyond traditional office hubs, making remote work a practical choice for this role. This shift reflects a hiring outlook that favors flexibility and work-life balance.
If you are ready to advance your knowledge management career, now is the time to explore new opportunities. Browse the latest knowledge manager vacancies on Global Work AI and connect with employers eager to bring your expertise on board. Take charge of your professional journey today.

CLCF
Conduct comprehensive assessments and develop individualized care plans for children and families. Connect families with healthcare providers and community resources, and monitor client progress to ensure effective care.

Blue Signal Search
Set the North American research agenda, balancing market coverage and client needs. Lead and develop a growing analyst team, ensuring quality and professional growth. Transform market signals into research priorities and maintain standards for regional analysis.

Dunhill Solutions
Research and compile technical data for manuals, articles, and specifications. Analyze project requirements to determine necessary publications and ensure accuracy of documentation.

Magic Eden
Manage Dicey's main social media accounts, focusing on X. Create and post content including memes, graphics, and short-form videos. Engage with the community through replies and trend-jacking.

Whippy
Manage customer projects from kickoff to launch, ensuring alignment with stakeholders. Develop project scopes, timelines, and success plans while driving customer outcomes. Proactively communicate with customers and internal teams to address issues and identify expansion opportunities.

Whippy
Own a book of business from onboarding through renewal and expansion. Run proactive account management with prepared calls and mutual success plans. Master Whippy's products and build workflows and automations for customers. Tie usage to business outcomes and report value metrics back to customers.

Worldwide Clinical Trials
Lead the delivery of site management services by Clinical Research Associates across clinical programs. Provide operational expertise throughout the project lifecycle, ensuring effective delivery strategies and appropriate resourcing.

SOVRA
Manage outreach to local governments in Oregon and Hawaii, representing SOVRA at conferences and events. Provide training on SOVRA technology and program participation, plan and host webinars, and create supporting presentations.

VitalSource Technologies
Own the knowledge management roadmap for Customer Success Operations, establishing governance, content quality standards, and lifecycle policies. Structure knowledge for AI-assisted search and retrieval, coordinate AI tooling design, and measure knowledge performance.

Colonial Electric Supply
Lead the switchgear project team, ensuring project success and customer satisfaction. Coordinate project actions, including reviewing specifications, producing proposals, and managing pricing.

Humana
Conduct telephonic and face-to-face assessments to evaluate enrollees' needs. Develop individualized care plans and guide enrollees to appropriate resources. Monitor progress through ongoing assessments and adjust interventions as needed.

CenterWell
Lead the knowledge management strategy for the VA contract, ensuring operational knowledge and process documentation are organized and accessible. Collaborate with process improvement and operational leaders to create and maintain documentation such as standard operating procedures and job aids.

Humana
Assess and evaluate enrollees' needs to achieve optimal wellness. Create and monitor care plans, ensuring enrollees progress towards desired outcomes. Collaborate with interdisciplinary teams and community services to facilitate care.

RemoFirst
Lead the activation and growth of the PEO partnership program, turning it into a steady flow of referrals. Identify, recruit, and onboard new PEO and PEO broker partners. Design and execute go-to-market plans for the PEO channel, collaborating with Marketing and Sales.

ModMed
Lead a team of Project Managers overseeing product implementation, manage daily operations, conduct performance reviews, and handle escalations. Participate in departmental initiatives for process improvements and KPI achievement.

DraftKings Inc.
Lead and develop a team of knowledge writers, ensuring high content quality and performance. Drive knowledge management initiatives across business areas to enhance operational efficiency. Partner with cross-functional teams to create actionable content from complex processes.

Cribl
Lead the development of Cribl's knowledge strategy, ensuring business-critical knowledge is accurate and up to date. Identify and prioritize AI use cases, building scalable solutions and infrastructure.

company
Conduct case management activities in compliance with health regulations and standards. Assess members for eligibility, develop care plans, and coordinate with healthcare providers. Implement member-centric interventions and evaluate outcomes.

ICON plc
Oversee the end-to-end contracts management process, including drafting, reviewing, and negotiating contracts. Collaborate with internal departments to ensure alignment on contract terms.

vialytics
Translate global marketing strategies into effective U.S. programs, plan and execute integrated marketing campaigns across various channels, manage U.S.

Ashby
Lead the Knowledge Management team, setting vision and standards for internal and external content. Develop strategies for content ownership, governance, and quality while coaching team members.

Grow Therapy
Own and manage the content lifecycle for revenue cycle management (RCM) knowledge, including creating, editing, and publishing internal guides and standard operating procedures. Translate complex payer rules and compliance requirements into actionable guidance.

Voltus
Own product vision, roadmap, and success metrics for MISO and IESO. Collaborate with market leaders to prioritize outcomes and communicate results. Work with engineering teams to align on product requirements and manage ongoing initiatives.

Edward Jones
Drive the development and delivery of AI-ready Knowledge Products, translating business needs into technical requirements. Lead product discovery and validation, define success metrics, and ensure compliance with responsible AI practices.

Amgen
Assist in connecting insights across Amgen’s R&D ecosystem, supporting over 10,000 scientists. Engage in co-designing and testing AI assistants, building knowledge infrastructure, and improving Knowledge Management tools.

Excellus BCBS
Conduct case management activities in compliance with regulatory standards. Collaborate with interdisciplinary teams to develop and implement comprehensive care plans. Assess member needs, coordinate services, and evaluate treatment effectiveness.

Harvey
Audit and consolidate fragmented content into a structured knowledge base. Own and maintain product support articles, troubleshooting guides, and best practices. Update knowledge with each product release and close gaps by addressing feedback from teams.

Taiho Oncology, Inc.
Engage with healthcare practitioners to exchange scientific data and educate on Taiho products. Facilitate clinical research and provide high-quality scientific information. Maintain relationships with Key Opinion Leaders and report insights to Medical Affairs.

Runway
Own product strategy and roadmap from model development to launch, pricing, and go-to-market. Collaborate with research to translate customer needs into product requirements. Work with engineering and design to ship products and improve existing ones, making technical tradeoffs.

DecisionPoint | Cortek
Operate and maintain the Digital Learning Hub, publishing and managing learning paths, course materials, and technical resources. Manage training schedules, enrollment, learning records, and certification tracking. Develop proficiency dashboards and reconcile training data from multiple sources.

Motive
Manage client relationships, ensuring ongoing communication and proactive management of expectations. Monitor client site performance across automotive and digital KPIs, delivering actionable insights.

CONCEPT SOLUTIONS LLC
Develop and maintain technical documentation including operational runbooks and known-issue lists. Manage the knowledge base for support analysts, ensuring accuracy and accessibility.

Airbnb
Lead the Content & Knowledge Management team in establishing content engineering standards, managing metadata, taxonomy, and information architecture. Oversee cross-functional coordination to align content with product launches, define metrics for content performance, and develop team members.

Kobie Marketing
Manage and lead the Quality Assurance, Training, Customer Success, Knowledge Management, and Escalations teams. Ensure agents have necessary tools and training for exceptional customer experiences. Analyze quality trends and partner with leadership to identify performance improvement opportunities.
스피어코퍼레이션
Serve as the primary contact for key aerospace customer accounts, managing orders and delivery schedules. Track customer demand and forecasts, ensuring accurate order status visibility.

Merk
Serve as a subject-matter expert on access-related issues for healthcare professionals and organizations. Provide education on reimbursement processes, payer coverage policies, and patient support programs.

CXtec Inc.
Lead product strategy and roadmap for data products, analyzing market trends and customer demands. Develop business plans to drive product adoption and profitability, manage pricing and purchasing strategies, and support sales teams with product expertise.

OneImaging
Own and maintain the knowledge base, ensuring accuracy and governance. Document and map the end-to-end member journey, collaborating with business owners to validate processes. Analyze journey data and member feedback to identify product improvement opportunities.

Ōura
Lead the migration from a legacy ITSM platform to a modern, AI-native one, ensuring no loss in service levels. Design service requests and knowledge management from the employee's perspective. Govern the service catalog and automate request fulfillment.
Veracity Ventures Inc.
Manage and develop sales and market activities in the assigned territory. Implement sales strategies, achieve sales goals, and identify new business opportunities. Build customer relationships and develop account plans to enhance retention and revenue growth.
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