Companies across the USA are expanding their customer success teams, creating fresh demand for a junior technical account manager who can bridge the gap between technical support and client relationships. This remote role offers 442 open positions for candidates ready to grow their career while helping businesses get the most value from their products. With teams distributed nationwide, this is an ideal opportunity for professionals seeking flexibility without sacrificing career growth.
The strongest candidates for junior technical account manager positions bring a blend of technical curiosity and customer-facing communication skills. Familiarity with SaaS platforms, basic troubleshooting, and CRM tools like Salesforce or HubSpot is highly valued, along with the ability to translate technical concepts into clear, client-friendly language. Employers also look for problem-solving instincts, adaptability, and a collaborative mindset, since this role often involves coordinating between engineering, support, and sales departments. Prior experience in customer service or technical support is a plus, though a genuine willingness to learn matters just as much as a polished résumé.
Remote work has become the standard setup for many technical account manager vacancies in the USA, as companies embrace distributed teams to access talent nationwide. This arrangement typically involves virtual client meetings, digital collaboration tools, and flexible scheduling that still supports real-time support coverage. The hiring outlook remains strong, with organizations increasingly investing in dedicated account management to boost customer retention and satisfaction. As more businesses shift to cloud-based products, the need to hire a junior technical account manager continues to rise across industries.
If you are ready to launch your career in a dynamic, people-focused technical role, now is the time to explore junior technical account manager jobs in the USA. Global Work AI features new listings regularly, making it easy to find a position that matches your skills and goals. Take the next step and discover how rewarding this remote career path can be.
Jobgether
Lead and develop a team of Technical Account Managers, establishing performance standards and coaching for success. Ensure delivery of consultative post-sales guidance and troubleshoot technical issues.
remote, United StatesFull TimeLead / Manager
DataBank (DataBank Holdings)
Serve as the primary technical liaison for assigned client accounts, ensuring client satisfaction and driving technology adoption. Oversee managed services delivery, ensuring SLA compliance and quality service.
remote, CO, United StatesFull TimeMiddle (2-4 years)
EagleView
Manage a portfolio of technical customer accounts, ensuring successful onboarding and ongoing support. Conduct regular check-ins and Strategic Business Reviews to assess engagement and performance.
remote, IA, United States$55k – $70k/yrFull TimeJunior (<2 years)
Huntress Labs
Lead and develop a team of Technical Account Managers (TAMs) to ensure effective deployment, product adoption, and partner retention. Set measurable account-management standards and provide consultative post-sales guidance.
remote, United States$200k – $210k/yrFull TimeLead / Manager
Fiserv
Serve as the technical point of contact for client escalations and operational best practices. Manage technical playbooks and status reporting while guiding clients through Fiserv solutions. Lead investigations and troubleshooting for escalated technical issues across teams.
remote, United States$136k – $226k/yrFull TimeSenior (5+ years)
Rithum LinkedIn Board
Serve as the primary technical advisor for enterprise clients, overseeing integration planning and optimization initiatives. Manage complex technical workstreams, ensuring timely execution and client value realization.
remote, United States$65k – $135k/yrFull TimeSenior (5+ years)
Supabase
Act as the technical owner for assigned accounts, guiding customers through onboarding and validating deployments. Proactively identify risks and optimization opportunities, coordinating with internal teams on escalations.
remote (anywhere)Full TimeSenior (5+ years)
Hunter Recruitment Advisors
Partner with Account Managers to manage client accounts, ensuring communication and tracking of recruiter activities. Submit candidates, coordinate interviews, and maintain accurate ATS records. Conduct quality checks on recruiter submissions and provide weekly updates on deadlines.
remote, GA, United StatesFull TimeJunior (<2 years)
Black Mountain Dynamics
Own client relationships, including success plans, onboarding, and offboarding coordination. Manage QBRs, renewal forecasting, and risk identification. Create and maintain client-facing documentation and ensure seamless onboarding experiences.
remote, Palo Alto, CA, United StatesFull TimeJunior (<2 years)
QuilrAI
Manage end-to-end product deployment, including setup, configuration, testing, and go-live. Drive hardware rollouts and integrations with customer systems. Own technical relationships with customers, providing guidance and troubleshooting support.
remote, United StatesFull TimeMiddle (2-4 years)
Vontier
Lead customer success initiatives for Major Oil Customer, ensuring compliance with service contract requirements. Manage Authorized Service Contractor (ASC) dispatches and performance, analyze payment system equipment trends, and implement root cause technical analysis.
remote, United StatesFull TimeSenior (5+ years)
DCX
Oversee inventory management for over 20 retail brands, coordinating inbound and outbound shipments. Manage event timelines and act as the primary client contact, ensuring proactive communication and problem resolution.
remote, United States$10k – $11k/yrFull TimeJunior (<2 years)
Amazon
Serve as the principal technical advisor for customers, guiding them in adopting AWS services. Collaborate with engineers and service teams to resolve issues and proactively develop strategies for operational health.
remote, CA, United States$154k – $239k/yrFull TimeSenior (5+ years)
Palo Alto Networks
Manage technical account health for enterprise clients, ensuring environments are optimized. Provide high-touch account management and strategic oversight, leading QBRs and coordinating with internal teams.
remote, Arlington, VA, United States$142k – $230k/yrFull TimeLead / ManagerDataBank (DataBank Holdings)
Serve as the primary technical liaison for assigned client accounts, ensuring client satisfaction and driving technology adoption. Oversee managed services delivery, ensuring SLA compliance and quality service.
remote, United StatesFull TimeMiddle (2-4 years)
Sonar
Listen to and formalize technical pains of accounts, develop plans to address these issues, and report product gaps. Promote Sonar's methodology for code quality and security, educate teams on static code analysis, and ensure proper deployment of Sonar tools.
remote, CA, United StatesFull TimeSenior (5+ years)
Camunda
Serve as the primary technical contact for enterprise customers, guiding them through the Camunda adoption journey. Create and execute tailored technical adoption plans, deliver hands-on technical guidance, and conduct platform health checks.
remote, United States$150k – $242k/yrFull TimeMiddle (2-4 years)
Wunderkind
Investigate and resolve technical issues for clients, including tracking gaps and performance audits. Debug the Wunderkind WebSDK and reconcile data between GA4 and Wunderkind. Set up data transfers and advise on consent management.
remote, United States$115k – $140k/yrFull TimeMiddle (2-4 years)
Amphenol and its Affiliated Companies
Manage and grow relationships with key customers, identify new business opportunities, and drive sales growth within strategic accounts. Maintain accurate sales forecasts, evaluate market conditions, and coordinate with regional teams to support global key accounts.
remote, CA, United StatesFull TimeSenior (5+ years)
Pilotbase
Customize the software based on client needs, oversee installation, and manage the onboarding process from purchase to account activation. Train client staff on software usage and deliver presentations and training sessions.
remote, United States$65k/yrFull TimeJunior (<2 years)
Prismatic
Manage ongoing technical success for a set of customers, ensuring reliable integration operations. Lead technical conversations, drive work to agreed results, and build customer capability through guidance and practical advice.
remote, United States$155k/yrFull TimeMiddle (2-4 years)
Teleport
Own the post-sales lifecycle for strategic customers, including implementation, technical support, and business reviews. Design and deploy Teleport in customer environments, troubleshoot technical issues, and drive adoption.
remote (anywhere)Full TimeSenior (5+ years)
eSentire
Serve as the primary technical contact for strategic accounts, leading technical check-ins, platform reviews, and incident response. Deliver architecture reviews and manage high-severity escalations, coordinating with SOC, Product, and Engineering.
remote, United States$74k – $81k/yrFull TimeSenior (5+ years)
Illumio
Establish long-term client relationships and provide project leadership for cybersecurity initiatives. Offer architectural guidance on Zero Trust and Illumio products, while driving adoption and providing best-practice recommendations.
remote, FL, United StatesFull TimeSenior (5+ years)Illumio
Establish long-term client relationships and provide architectural guidance for cybersecurity initiatives. Lead multiple client engagements, offering product feedback and best-practice recommendations.
remote, United StatesFull TimeSenior (5+ years)
Smartcat
Act as the technical point of contact for assigned accounts, resolving escalations beyond AI capabilities through technical troubleshooting. Manage customer inquiries using ticketing systems like Zendesk and YouTrack, ensuring high satisfaction rates.
remote, United StatesFull TimeJunior (<2 years)
Samsara
Build and maintain relationships with customers, develop technical understanding of their Samsara implementations, and transform their support experience. Act as the primary technical contact for significant incidents, ensuring customer expectations are met.
remote, United States$86k – $130k/yrFull TimeSenior (5+ years)Interact Software
Act as the primary technical contact for key accounts, providing proactive and reactive support. Collaborate with internal teams to develop tailored solutions and oversee technical escalations.
remote, United States$90k – $110k/yrFull TimeJunior (<2 years)
Dragos
Serve as a power user of the Dragos Platform, helping customers achieve success with ICS security. Build strong relationships with key stakeholders, address technical requests, and proactively resolve issues.
remote, AZ, United States$140k/yrFull TimeSenior (5+ years)
Dispel
Own the technical relationship for strategic customers in OT and ICS environments, ensuring proper deployment and operation of cybersecurity platforms. Lead complex deployments, technical escalations, and executive business reviews.
remote, United States$120k – $145k/yrFull TimeSenior (5+ years)
BMO
Serve as the primary technology liaison between Engineering pillars and business lines. Develop roadmaps and technology strategies, translating business requirements into technical specifications.
remote, IL, United States$100k – $220k/yrFull TimeSenior (5+ years)
BigPanda
Manage a portfolio of named accounts, driving technical adoption of the BigPanda platform. Conduct regular customer touchpoints, ensuring clear roadmaps and measurable improvements. Collaborate with Account Managers on renewal planning and identify cross-sell and upsell opportunities.
remote, United States$125k – $145k/yrFull TimeMiddle (2-4 years)
Synack
Develop the scope and rules of engagement for penetration tests, directing researchers effectively. Collaborate with internal teams to analyze client assets and security programs. Provide technical expertise to clients and internal stakeholders, ensuring quality and health of engagements.
remote, United States$110k – $140k/yrFull TimeSenior (5+ years)
Akamai
Act as a technical advisor for customers using Akamai's cloud solutions. Develop an understanding of customer environments and create success plans to drive adoption and retention. Advise on cloud strategies, workload optimization, and AI opportunities.
remote, Cambridge, MA, United States$141k – $253k/yrFull TimeSenior (5+ years)
3 Oaks Gaming
Support Account Managers in maintaining customer relationships, manage day-to-day account operations, respond to inquiries, and coordinate issue resolution. Educate customers on system functionalities, assist in promotional planning, track marketing activities, and monitor account KPIs using Excel.
remote, United StatesFull TimeJunior (<2 years)
Net at Work
Manage client relationships to ensure satisfaction and retention, execute sales strategies, and identify upsell opportunities. Facilitate client meetings, track revenue risk, and oversee client accounts receivable.
remote, United States$60k – $90k/yrFull TimeMiddle (2-4 years)HS GovTech
Provide Tier I and Tier II support for HS GovTech software applications, responding to customer inquiries and troubleshooting technical issues. Document support cases and manage requests through JIRA or similar platforms.
remote, United StatesFull TimeJunior (<2 years)Inolex Group
Lead high-impact partnerships with enterprise-level strategic accounts, driving long-term growth. Collaborate with cross-functional teams including Marketing, R&D, and Supply Chain. Develop opportunity pipelines and represent Inolex at industry events.
remote, NC, United StatesFull TimeSenior (5+ years)
Everbridge
Investigate and troubleshoot customer support requests, managing tickets from initial investigation through resolution or escalation. Communicate findings and recommendations clearly to customers, document all steps taken, and collaborate with internal teams to resolve issues.
remote, United States$56k – $70k/yrFull TimeJunior (<2 years)
Blackbaud
Serve as the primary technical contact for enterprise clients, managing case intake and resolution. Lead escalations for high-impact payment issues, coordinating with internal teams. Translate payment events into actionable steps for clients and guide them through testing and go-live processes.
remote (anywhere)$61k – $78k/yrFull TimeSenior (5+ years)10,000,000+ more jobs available!
