1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins
Technology-driven businesses across the USA are expanding their remote support teams, creating a steady stream of computer technician remote jobs for skilled professionals. With 500+ open positions available, this opportunity suits candidates eager to troubleshoot hardware and software issues from anywhere in the country. Companies nationwide continue to seek reliable talent as digital infrastructure grows increasingly complex.
Successful candidates typically bring strong diagnostic abilities, hands-on experience with operating systems, networking fundamentals, and familiarity with remote desktop tools. Employers value computer technician vacancies filled by individuals who communicate clearly with non-technical users while resolving issues efficiently. Certifications such as CompTIA A+ or Network+ can strengthen an application, though practical problem-solving skills and a customer-first mindset often matter most when companies look to hire a computer technician.
Remote computer technician positions usually involve supporting teams through ticketing systems, video calls, and remote access software, allowing technicians to assist users without needing an on-site presence. The USA job market continues to show healthy demand for this role as organizations modernize their IT infrastructure and embrace distributed workforces. Flexible scheduling and home-office setups make this career path appealing to professionals seeking autonomy alongside technical challenges.
If you're ready to advance your career in technical support, now is an excellent time to explore available opportunities. Global Work AI connects motivated professionals with companies actively hiring for computer technician roles nationwide. Take the next step and discover a role that matches your skills and ambitions.

BD
Provide technical and customer support for BD Parata’s pharmacy automation products. Travel regionally to deliver service, resolve technical issues, and assist with product installations.
HFS Solutions
Provide first-tier troubleshooting for software, hardware, and network issues. Collaborate with IT staff to manage unresolved tickets and lead the helpdesk environment for clients. Coordinate client projects, provide training during onboarding, and maintain documentation.

Pearce Services
Support installation, service, preventive and corrective maintenance, and troubleshooting of electrical and mechanical infrastructure in data centers. Perform hands-on tasks including installing pathways, supports, and cabling, as well as inspecting equipment and responding to service requests.

CPSI
Provide technical support for proprietary applications and hardware, including PCs and servers. Troubleshoot issues, recommend maintenance best practices, and collaborate with various teams to restore services. Maintain a troubleshooting log and escalate complex inquiries as needed.

Silotech Group Inc
Provide remote technical support for desktop, server, and basic network issues. Troubleshoot Windows and Mac workstation problems, escalate complex issues, and document all support activities in the ticketing system.

TRIMEDX
Install, inspect, troubleshoot, repair, calibrate, and verify complex biomedical equipment. Perform scheduled maintenance and electrical safety inspections, and document activities of subcontractors. Maintain expertise through ongoing training and assist with special projects.

SES Space & Defense
Execute technical support functions on complex regional networks, including monitoring for anomalies, conducting installations, and performing on-site maintenance. Resolve issues escalated from Tier 1/2 technicians and ensure service restoration.

National Seating & Mobility
Test, diagnose, and service client-owned, rental, and loaner equipment using remote telematic platforms. Assist in completing work orders, including documentation and eligibility verification. Schedule field support technicians for on-site evaluations and perform data entry of pertinent information.
Covan Group
Install, configure, monitor, and sustain network and communications systems for events. Conduct performance checks, troubleshoot connectivity issues, and maintain documentation.
AirITSystems GmbH
Provide first-level support to clients experiencing technical issues via phone, email, and chat. Perform basic troubleshooting across operating systems and network connections, and escalate complex problems to appropriate technical resources.

Ericsson
Support the installation, operation, and maintenance of data center equipment. Perform inventory checks, assist with rack positioning, and install rack accessories. Execute low-risk moves, adds, changes, and disconnects (MACD activities) under supervision.

Presidio
Manage and support live event video delivery through various platforms. Troubleshoot audio and video streaming issues, document resolutions in a ticketing system, and create procedural workflow diagrams.

MANTECH
Provide on-site technical support for IT infrastructure and end-user devices. Lead major tasks and direct field activities to meet technical requirements and project objectives. Deliver IT services and customer support while interfacing with senior management.

Enzo
Provide technical support by assisting users with troubleshooting computer hardware, software, and network issues. Document and track support requests to ensure timely resolution and identify recurring issues.

Rightworks LLC
Provide frontline support by managing service tickets and maintaining an active presence in assigned queues. Perform Tier 1 troubleshooting on customer issues via phone and email, resolving basic and intermediate requests.
Ispn
Diagnose and resolve issues with modems, routers, Wi-Fi connectivity, and device configuration. Provide technical assistance for internet service providers and troubleshoot network-related problems. Perform all job duties remotely and participate in training sessions via Zoom.

Govcio LLC
Provide Tier 1 support by diagnosing incidents, responding to user requests via phone and email, and documenting issues in the ticketing system. Ensure timely resolution of technical problems related to PC, server, or mainframe applications.

GCI Communication Corp
Provide initial technical support to customers via calls, email, and chat. Troubleshoot technical issues, process service requests, and monitor network alerts. Coordinate maintenance and installation activities, track problems, and escalate complex issues to higher support tiers.

Ericsson
Independently install and deploy servers, network devices, and storage equipment. Execute rack-and-stack activities, structured cabling installations, and equipment provisioning. Perform testing and validation activities, including continuity testing and equipment turn-up procedures.

University of Wisconsin–Madison
Provide front-line help desk support for campus administrative staff, including troubleshooting and resolving computer issues for Apple and Windows systems. Log case information accurately and follow procedures for case handling.

DigaCore Technology Consulting
Provide advanced technical support for complex infrastructure and networking issues, handle escalations, and maintain secure client environments. Troubleshoot Windows Server, Active Directory, DNS, Microsoft 365, Azure, firewalls, VPNs, and virtualization platforms.

Astreya
Install, move, and decommission hardware in the Data Center, including servers and cabling. Document processes and server installations, confirm and label devices, and manage cables.

Astreya
Assist with the installation, movement, and decommissioning of hardware in the Data Center, including cabling and asset tagging. Document processes and server installations, and manage tasks through a ticketing system.

Hearst
Provide telephone support to end-users for diesel electronic and mechanical issues. Troubleshoot, diagnose, and resolve issues remotely while documenting resolutions in a ticketing system. Stay updated on product upgrades and guide users through corrective measures.

Laborie Medical Technologies Corp
Perform on-site equipment installations, maintenance checks, and repairs for medical facilities. Troubleshoot and repair electro-mechanical assemblies and maintain accurate records of all service activities. Provide feedback to R&D and Operations Manufacturing departments to improve product lines.

Kyndryl
Perform batch operations according to service agreements, analyze first-level issues across systems, and resolve or route issues as necessary. Supervise and control complex networks and applications, and operate distributed systems in a multi-vendor environment.

Resideo
Provide front line support by creating tickets and responding to support requests. Apply basic tier 1 configuration changes to remote client systems, including wireless access points, switches, and firewalls. Maintain documentation of existing systems and perform firmware updates.

DJ&A
Provide hands-on IT support for engineers and staff, owning issues from first contact to resolution. Troubleshoot and resolve technical issues related to Windows laptops, Microsoft 365, and network connectivity.

Maymont Homes
Perform preventative, corrective, and emergency maintenance across properties. Diagnose and repair HVAC, plumbing, electrical systems, and appliances. Complete and document work orders using mobile devices, coordinate with vendors and teams, and assist with renovations and quality control checks.

Verra Mobility
Facilitate service and implementation of PARCS hardware and software, troubleshoot technical issues, and perform service actions. Assist Sales Engineers with technical requirements, develop test plans, document results, and conduct onsite installations.

United Church Homes
Provide technical support to end-users, including hardware setup, software installation, and troubleshooting. Maintain computer and network inventory, perform preventative maintenance, and assist with network and printer connections.

OmniOn Power
Support installation of DC power infrastructure and passive equipment under supervision. Perform cable preparation, pulling, sewing, crimping, labeling, and verification tasks. Assist with equipment setup and maintain a clean jobsite.

Movement Mortgage
Triage and resolve support cases through the IT service management system, focusing on timely customer communication. Troubleshoot hardware and software issues on Windows and macOS devices, perform Active Directory tasks, and support mobile device requests.

MEDLOGIX, LLC
Provide Tier 1-2 support for business applications, Microsoft 365, and Windows devices. Troubleshoot issues with Outlook, Teams, OneDrive, and SharePoint. Manage service desk requests from initiation to resolution, assist with onboarding, and collaborate with various teams to resolve incidents.

Softdocs
Provide technical support for Softdocs products, documenting issues and resolutions accurately. Troubleshoot application functionality by interpreting logs and databases. Collaborate with internal teams to resolve complex issues and manage multiple cases effectively in a fast-paced environment.

Garney Construction
Provide advanced technical support for hardware, software, Microsoft 365, and connectivity issues. Serve as an escalation resource for complex support requests and assist with issue resolution. Document technical issues and resolutions in the IT ticketing system.

Helpt
Provide technical support by handling inbound help desk calls, tickets, and service requests. Troubleshoot technical issues efficiently while ensuring a positive customer experience. Deliver excellent service to clients and end users in a fast-paced environment.

Acuity Eye Group
Support users in remote work, office, and healthcare settings by troubleshooting hardware and software issues. Deploy and configure PCs, printers, and communication systems. Document service calls and work history using the Help Desk.

ASM Global
Provide technical support for hardware, software, networks, and end-user systems. Install, configure, and maintain IT equipment including desktops and mobile devices. Monitor system performance and escalate complex issues as needed.

IronEdge Group, LTD
Provide front-line technical support to end users, troubleshoot servers and network systems, resolve software and peripheral issues, and dispatch to client sites as needed. Escalate complex issues to senior staff and communicate professionally with users at all levels.
10,000,000+ more jobs available!