Certified medical assistant- chronic care management

Belle, LLC is a healthcare company focused on improving outcomes for seniors through in-home preventive foot care, community health workers, and telehealth-supported care management. Our work is centered on making care more accessible, coordinated, and effective for older adults, while supporting a better experience for the people who care for them.

In this role, you’ll help deliver high-quality, member-centered care and play a key part in improving clinical outcomes, supporting care coordination, and enhancing the experience for both members and their caregivers. This opportunity is well suited to a compassionate medical assistant who is passionate about improving the health and well-being of older adults through personalized, holistic support.

Responsibilities

• Review Community Health Worker (CHW) appointment documentation for accuracy and completeness, escalating issues to the nurse case manager as needed.
• Support care coordination activities, including scheduling follow-up appointments and communicating with members or their caregivers.
• Mail and/or email patient care plans and educational materials as directed by case managers.
• Accurately update and maintain patient records within the electronic health record (EHR) system.
• Protect patient confidentiality and support compliance with HIPAA and organizational policies.

Experience, Skills, & Personality

• Certified or Registered Medical Assistant (CMA/RMA) required.
• 2 years of experience in a medical office, telehealth, or care coordination setting.
• Experience using EHR systems; experience using eClinicalWorks preferred.
• Experience working within HIPAA and organizational policy requirements in a healthcare setting.
• Available during Eastern Time business hours.
• Experience working with older adult populations preferred.

Benefits

• Health, Dental, and Vision Insurance Benefits
• 401k
• PTO, Sick, Wellness leave, and Paid Holidays