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  2. North Dakota
  3. IT Support Manager

Onsite It Support Manager jobs in North Dakota, USA

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IT Support Manager Jobs in North Dakota — On-Site Role with Growing Tech Teams

North Dakota's expanding business and healthcare sectors are creating fresh demand for experienced support managers who can lead technical teams from the ground up. Employers across the state currently have 160 IT support manager on-site jobs available, reflecting the region's steady investment in modern infrastructure. This role offers a chance to lead help desk operations while collaborating closely with on-site staff and stakeholders.

Successful candidates typically bring strong troubleshooting abilities, hands-on experience with ticketing systems, and a solid understanding of network administration and ITIL best practices. Strong leadership and communication skills are essential, since the role involves managing technicians, coordinating with vendors, and translating technical issues into clear guidance for non-technical staff. Employers reviewing IT support manager vacancies often prioritize candidates who can balance hands-on problem-solving with strategic planning for scalable systems.

On-site work remains the standard for this profession in North Dakota, where many organizations rely on in-person collaboration to maintain critical systems and respond quickly to hardware or network issues. Local hiring managers report steady demand for IT support manager positions, driven by growth in healthcare, energy, and education sectors that require dependable, on-location technical leadership. Companies increasingly value managers who can build resilient support structures while staying physically present to mentor junior staff.

If you're ready to advance your career, Global Work AI connects skilled professionals with employers hiring an IT support manager for on-site roles in North Dakota. Explore current opportunities today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in North Dakota?

    Pay for an it support manager in North Dakota often falls in the mid-$70,000s to low-$100,000s, depending on team size, industry, and years of leadership experience. Roles in larger organizations, healthcare, energy, finance, and government can trend higher, especially when shift coverage or service desk oversight is part of the job. In this state, compensation may also reflect local labor supply and the cost of attracting experienced technical leaders. Review current listings and compare total compensation, including bonus and benefits, to get the clearest picture.
  • What skills and qualifications are needed for an it support manager job?

    Strong candidates usually bring hands-on troubleshooting ability, leadership experience, and a clear customer-service mindset. Employers in North Dakota commonly look for experience with Windows and Microsoft 365, endpoint support, ticketing systems, hardware rollout, and user account administration. A bachelor’s degree in information technology or a related field is often preferred, though practical experience can carry significant weight. Communication, staff coaching, prioritization, and documentation skills matter just as much as technical depth. Checking similar openings can help you see which qualifications show up most often.
  • What are the main responsibilities of an it support manager in an on-site role?

    Day-to-day work usually centers on keeping local users productive and systems available. An on-site it support manager oversees help desk staff, resolves escalated issues, coordinates device setup, and monitors hardware, network access, and software support across the office. In North Dakota, that can also include working with remote vendors, managing inventory, and supporting scheduled maintenance during business hours. Because the role is location-based, quick response time and visible floor support are often expected. It helps to compare duties across similar roles before applying.
  • What does the hiring process look like for an it support manager position?

    Most employers start with a recruiter or HR screen, followed by one or more interviews focused on technical problem-solving and team leadership. For an it support manager opening in North Dakota, you may also complete a scenario-based exercise, meet cross-functional stakeholders, and discuss how you handle service levels, outages, and staff performance. Background checks and reference calls are common, especially in regulated industries. The timeline can move faster for urgent openings, so reviewing job posts and preparing examples from past leadership work is a smart next step.
  • What career growth opportunities are available after working as an it support manager?

    This role can lead to broader IT leadership paths such as service desk manager, infrastructure manager, desktop support director, or IT operations manager. In North Dakota, managers with strong process, budgeting, and vendor coordination skills may also move into systems administration leadership or regional technology oversight. Some professionals use the position to build toward IT director or CIO-track responsibilities. Advancement often depends on measurable results, project ownership, and certifications. Looking at adjacent openings can help you map the skills that support the next move.
  • What technical certifications help qualify for an it support manager role in North Dakota?

    Certifications that often strengthen an application include CompTIA A+, Network+, and Security+, along with Microsoft credentials tied to desktop, cloud, or identity management. ITIL Foundation is also useful for candidates who will manage service processes, ticket flow, and support standards. In North Dakota, employers may value these credentials alongside hands-on experience with Microsoft 365, Active Directory, and endpoint tools. The best mix depends on the company’s environment, so compare requirements in current listings and match your study plan to the most common tools.
  • What work conditions should I expect in an on-site it support manager job?

    Expect a regular office-based schedule with direct access to users, devices, and local infrastructure, plus occasional early starts, after-hours maintenance, or emergency response when systems fail. An on-site it support manager in North Dakota may spend time walking between work areas, coordinating with facilities, and supporting new hires or equipment changes in person. The pace can shift quickly when outages or urgent tickets arise, so flexibility and calm problem-solving are important. Review posting details closely to understand schedule, coverage expectations, and physical requirements.

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160 jobs found

  • Capital Credit Union

    Capital Credit Union

    Today

    Member services supervisor

    Member Services Supervisor Bismarck Main Capital Credit Union is all about turning the improbable into what’s possible. We know that life is about growth, so we work together to deliver the simple,...

    onsite, Bismarck, ND, United States
    Full TimeJunior (<2 years)
  • Microsoft

    Microsoft

    Today

    Supportability program manager

    Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through...

    onsite, Charlotte, NC, United States
    $106k – $204k/yrFull TimeMiddle (2-4 years)
  • Network Center, Inc

    Network Center, Inc

    Today

    Infrastructure administrator

    Are you interested in a dynamic IT career where you can solve challenging technical problems, make a difference for customers, and share in the success of the company? Network Center, Inc. (NCI) is a...

    onsite, Fargo, ND, United States
    Full TimeMiddle (2-4 years)
  • Pye-Barker Fire & Safety

    Pye-Barker Fire & Safety

    Today

    Office administrator

    Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. This position performs a variety of clerical,...

    onsite, Fargo, ND, United States
    Full TimeJunior (<2 years)
  • Town and Country Credit Union

    Town and Country Credit Union

    2 days ago

    Member experience representative

    Deliver Exceptional Service-Right from the First Hello. Do you believe great customer service isn't limited to face-to-face interactions? Are you the kind of person who thrives on helping others and...

    onsite, Fargo, ND, United States
    Part TimeJunior (<2 years)
  • Circle K

    Circle K

    2 days ago

    Godfathers team member

    Store 2746435: 107 8th Ave SE, Watford City, North Dakota 58854 Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to...

    onsite, Watford City, ND, United States
    Part TimeEntry with Degree
  • BANKNORTH

    BANKNORTH

    3 days ago

    Csr i

    Job Summary Empowered to serve customers and exceed their expectations through service delivery excellence. This position is the primary customer contact responsible for the professional delivery of...

    onsite, Oakes, ND, United States
    Full TimeJunior (<2 years)
  • H

    Hazen Memorial Hospital Association

    5 days ago

    It support specialist

    Compensation and Benefits We are offering a competitive starting wage, with credit for experience. Benefits include health, dental, vision, and life insurance; paid time off (PTO); paid holidays;...

    onsite, Hazen, ND, United States
    $50k – $65k/yrFull TimeJunior (<2 years)
  • Unifi

    Unifi

    6 days ago

    Customer service supervisor - far pt

    REQUIREMENTS AND DESCRIPTION Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground...

    onsite, Fargo, ND, United States
    $38k/yrPart TimeJunior (<2 years)
  • B

    Bismarck Winsupply

    6 days ago

    Counter sales

    DRUG TEST AND BACKGROUND CHECK ARE REQUIRED Principal Duties and Responsibilities Assist the warehouse with cycle counting as needed. Render prompt and satisfactory service to customers at the...

    onsite, Bismarck, ND, United States
    Full TimeJunior (<2 years)
  • ACME ELECTRIC MOTOR INC

    ACME ELECTRIC MOTOR INC

    7 days ago

    Customer support specialist

    Who We’re Looking For: Are you a friendly, people-oriented individual who values exceptional customer care? Do you embrace "The Golden Rule" of kindness and enjoy assisting customers with their tools...

    onsite, Grand Forks, ND, United States
    Full TimeJunior (<2 years)
  • SustainableHR

    SustainableHR

    7 days ago

    Insurance account manager

    Insurance Account Manager Location: Mandan, ND Salary: $55,000–$68,000 annually, based on experience Schedule: Full-Time Position Overview Our client is seeking a detail-oriented and customer-focused...

    onsite, Mandan, ND, United States
    $55k – $68k/yrFull TimeMiddle (2-4 years)
  • HIT INC

    HIT INC

    8 days ago

    18th st day program - assistant manager

    Job Details: Job Location: Day Program - Mandan, ND Position Type: Full Time Education Level: High School Salary Range: $20.00 - $26.00 Hourly Job Shift: Day Begin a Remarkable Career with HIT Today!...

    onsite, Mandan, ND, United States
    $40k – $52k/yrFull TimeNo Skills
  • Titan Machinery

    Titan Machinery

    8 days ago

    Assistant service manager

    Overview Join the Titan Machinery team as an Assistant Service Manager where you will support Service Management in maintaining dealership standards and overseeing the service department. In this...

    onsite, Mandan, ND, United States
    Full TimeJunior (<2 years)
  • U-Haul

    U-Haul

    10 days ago

    Reservation agent (pt) weelends

    This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Location: 5523 53rd Ave S, Fargo, North Dakota 58104...

    onsite, Fargo, ND, United States
    Part TimeEntry with Degree
  • Dynamic Campus

    Dynamic Campus

    12 days ago

    Technical support specialist

    Technical Support Specialist University of Mary | Bismark, ND At our partner institution, the University of Mary, the Technical Support Specialist will be service-focused and possess excellent...

    onsite, Bismarck, ND, United States
    Full TimeJunior (<2 years)
  • TRI-ENERGY COOPERATIVE

    TRI-ENERGY COOPERATIVE

    12 days ago

    Energy dept. admin assistant

    Job Details Job Location: Tri Energy Coop Headquarters - Bismarck, ND Position Type: Full Time Salary Range: $19.00 - $21.00 Hourly Travel Percentage: None Job Category: Admin - Clerical...

    onsite, Bismarck, ND, United States
    $38k – $42k/yrFull TimeNo Skills
  • McKenzie Health

    McKenzie Health

    13 days ago

    It specialist i

    Job Details Job Location: McKenzie County Healthcare Legal Address - Watford City, ND Education Level: Not Specified Salary Range: Undisclosed Position Overview In this full-time position, the IT...

    onsite, Watford City, ND, United States
    Full TimeJunior (<2 years)
  • Killdeer Mountain Manufacturing

    Killdeer Mountain Manufacturing

    13 days ago

    Bidding support specialist

    Company Overview: KMM, founded in 1987, is a leading contract manufacturer specializing in electronic circuit board assemblies, cables, harnesses, and ground support equipment. With manufacturing...

    onsite, Dickinson, MD, United States
    Full TimeJunior (<2 years)
  • Sioux Manufacturing

    Sioux Manufacturing

    13 days ago

    Assistant facilities & equipment manager

    Build Your Future with Sioux Manufacturing At Sioux Manufacturing, our people are our greatest strength. We're committed to creating a workplace where employees feel valued, supported, and empowered...

    onsite, Fort Totten, ND, United States
    Full TimeJunior (<2 years)
  • Hugos Family Marketplace

    Hugos Family Marketplace

    13 days ago

    Front end manager | 10

    Job Details: Job Location: Hugos Family Marketplace - Store #10 - E 12th St - Grafton, ND Position Type: Full Time (35+ Hours/Week) Education Level: High School Salary Range: $16.00 - $18.00 Hourly...

    onsite, Grafton, ND, United States
    $32k – $36k/yrFull TimeMiddle (2-4 years)
  • University of Jamestown

    University of Jamestown

    14 days ago

    Network & system administrator

    Position Title: Network & System Administrator Location: University of Jamestown, Jamestown, North Dakota Employment Type: Full-time, 12-month staff position with benefits Application Deadline: Open...

    onsite, Jamestown, ND, United States
    Full TimeJunior (<2 years)
  • Northland Health Centers

    Northland Health Centers

    15 days ago

    It help desk technician

    What You’ll Do Northland Health Centers is seeking a full-time, onsite IT Help Desk Technician to support technology operations across our clinic locations. In this role, you'll serve as the first...

    onsite, Minot, ND, United States
    $42k – $50k/yrFull TimeEntry with Degree
  • E

    Enterprise Call Center

    15 days ago

    Customer support agent – entry level

    Company Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance,...

    onsite, Bismarck, ND, United States
    $22k – $28k/yrFull TimeEntry with Degree
  • Forum Communications Company

    Forum Communications Company

    16 days ago

    Csr/list support

    With locations in North Dakota, South Dakota, and Minnesota, Forum Communications Printing addresses commercial printing and mailing needs with our high-quality print and mail solutions. Services...

    onsite, Fargo, ND, United States
    $44k – $54k/yrFull TimeJunior (<2 years)
  • Von Maur/Dry Goods

    Von Maur/Dry Goods

    19 days ago

    Customer service department manager

    As a Customer Service Department Manager, you are an effective problem solver and oversee the communication hub of the store. You manage a variety of key services that support associates and make a...

    onsite, Fargo, ND, United States
    Full TimeMiddle (2-4 years)
  • KRC Corporation

    KRC Corporation

    19 days ago

    It manager - enterprise applications

    At Knife River, we take care of our team because we know it is our people who make us successful. With over 5,700 employees across the western U.S., we are a People-first company, and we are...

    onsite, Bismarck, ND, United States
    Full TimeLead / Manager
  • Starion Bank

    Starion Bank

    19 days ago

    Technology support specialist

    Join Our Team as a Technology Support Specialist! Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on our team at Starion Bank!...

    onsite, Mandan, ND, United States
    Full TimeJunior (<2 years)
  • Danos, LLC

    Danos, LLC

    20 days ago

    Maintenance systems specialist ii

    Overview The Maintenance Systems Specialist II supports CMMS enhancement and implementation activities by reviewing, validating, and improving maintenance and asset data. This position works closely...

    onsite, Williston, ND, United States
    Full TimeMiddle (2-4 years)
  • Fargo Public Schools

    Fargo Public Schools

    20 days ago

    Data, assessment, and library support manager

    Position Type: Support Staff/ Instructional Resources Date Posted: 10/7/2026 Location: District Office Date Available: 11/02/2026 Closing Date: UNTIL FILLED Job Type Full Time 40 hours/week Benefits...

    onsite, Fargo, ND, United States
    $50k – $62k/yrFull TimeMiddle (2-4 years)
  • Körber Group

    Körber Group

    22 days ago

    Experienced project manager

    Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their...

    onsite, Fargo, ND, United States
    Full TimeEntry with Degree
  • ACME ELECTRIC MOTOR INC

    ACME ELECTRIC MOTOR INC

    22 days ago

    It infrastructure technician

    IT INFRASTRUCTURE TECHNICIAN WHO WE'RE LOOKING FOR Are you the person who takes pride in keeping everything running smoothly and enjoys finding ways to make it run even better? Do you get...

    onsite, Grand Forks, ND, United States
    Full TimeJunior (<2 years)
  • CHS, Inc.

    CHS, Inc.

    22 days ago

    Technical customer support representative, experienced

    CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the...

    onsite, Drayton, ND, United States
    Full TimeMiddle (2-4 years)
  • First Western Bank & Trust

    First Western Bank & Trust

    22 days ago

    Computer technician

    First Western Bank & Trust has a full-time opening for an on-site Computer Technician. The pay range for this position is $40,300 to $67,200 annually. Pay is based on several factors which vary...

    onsite, Alexandria, MN, United States
    $40k – $67k/yrFull TimeJunior (<2 years)
  • RDO Equipment Co.

    RDO Equipment Co.

    23 days ago

    Regional aftermarket manager (construction technology)

    The Regional Aftermarket Manager (Construction Technology) is the primary leader for construction technology aftermarket training, support, and escalation management, responsible for leading and...

    onsite, Billings Metropolitan Area, MT, United States
    $100k/yrFull TimeJunior (<2 years)
  • Alerus

    Alerus

    23 days ago

    It applications administrator ii (sharepoint & servicenow)

    WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do...

    onsite, Fargo, ND, United States
    $65k – $90k/yrFull TimeMiddle (2-4 years)
  • Starion Bank

    Starion Bank

    23 days ago

    Insurance account manager

    Join Our Team as an Insurance Account Manager in North Dakota! Are you a customer-focused, detail oriented, disciplined, and ethical individual with a passion for inspiring others? If so, we want you...

    onsite, Bismarck, ND, United States
    Full TimeMiddle (2-4 years)
  • Sanford Health

    Sanford Health

    a month ago

    Applications administrator

    Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland....

    onsite, Bemidji, MN, United States
    $58k – $94k/yrFull TimeMiddle (2-4 years)
  • Unifi

    Unifi

    a month ago

    Customer service supervisor - far ft

    REQUIREMENTS AND DESCRIPTION Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground...

    onsite, Fargo, ND, United States
    $38k/yrFull TimeJunior (<2 years)
  • Bowhead

    Bowhead

    a month ago

    Telecommunications mechanic i

    Overview Telecommunications Mechanic I (MAFB-2026-26270): Bowhead seeks a Telecommunications Mechanic I at Minot AFB location. The Telecommunications Mechanic I installs, tests, troubleshoots,...

    onsite, Minot, ND, United States
    $85k/yrFull TimeJunior (<2 years)

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