Member Services Supervisor

Bismarck Main Capital Credit Union is all about turning the improbable into what’s possible. We know that life is about growth, so we work together to deliver the simple, personalized banking our members deserve – backed by the knowledge and education they need to thrive. Come grow with us by becoming our newest member services supervisor at our Bismarck Main location!

As our member services supervisor, you will lead our member services team while helping our members complete various financial transactions, help solve problems and develop solutions so they can reach their goals no matter how big or small. Every day, you will greet members and be trusted to complete an array of services, like deposits, withdrawals, transfers, loan payments, account maintenance and inquiries, and more. You’ll be our front-line link to our membership; you’ll care for them and build their knowledge about their accounts, the credit union, and what we can offer to make them successful!

Here's what you can expect:

• Receiving and processing members’ financial transactions
• Balancing cash drawer and daily check activities
• Supporting the branch’s member services staff by actively coaching and mentoring, creating schedules, and monitoring performance
• Supportive, positive environment

Here’s what we expect:

• 40 hours a week, shifts varying from 7:30 a.m. and 5:30 p.m. Monday-Friday and every other weekend (Saturday 8:45 a.m. to 1:15 p.m. and Sunday 10:45 a.m. to 2:15 p.m.)
• Two years of financial services experience and/or supervisory experience preferred
• Cash handling and customer service experience required
• Effective communication with coworkers and members
• Positive attitude and excellent communication skills
• Passion for service and supporting the mission and vision of Capital Credit Union

If you're interested in sharing your talents in an environment where you will grow personally and professionally, we want to hear from you. To be considered for a Capital Credit Union job opening, you must complete and successfully submit a Capital Credit Union employment application located at https://www.capcu.org/Grow-With-Us/About-Us/Careers

Capital Credit Union is an Equal Opportunity Employer; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (EOE, including disability/vets)