GW
Job search
Log inSign Up
  1. Remote Jobs
  2. USA
  3. Remote Support Engineer jobs in the United States

Remote Support Engineer jobs in the United States

Job type
Job type
Salary
Min. salary, $/year
Level
Level
Other remote roles in USA:
  • Application Support Engineer

Stop wasting hours
on applications

We find relevant roles, generate tailored resumes and cover letters, and apply automatically - you focus on interviews
Try it now
  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

Over 200,000 job seekers trust us

Diego Martínez
The AI tools here are outstanding. I found a job within a week of signing up, and the personalized job suggestions made the whole process effortless. I'm beyond impressed!
Feb 16, 2025
Brian Raine
I was skeptical, but this platform exceeded my expectations. The AI-driven resume builder helped me craft a professional resume. The auto-apply feature is a game-changer — saves so many tedious hours. I found a remote position eventually. Highly recommend Global Work AI.
Feb 16, 2025
Tomi Horvat
This site is amazing! The AI tools saved me so much time. I secured two contracts.
Feb 16, 2025
Elias Nyman
This platform is a must for anyone searching for freelance opportunities. The tools to optimize CVs and cover letters were invaluable. I've already referred a few friends because the results speak for themselves!
Feb 16, 2025
Ruben
This site has revolutionized the way I search for jobs. The AI-powered tools helped me polish my applications, and I've already signed a contract with a fast-growing tech startup as a part-time marketer.
Feb 16, 2025
Zayn
I was overwhelmed with my job search until I discovered GlobalWork. The AI CV builder helped me craft a standout resume, and I love that I can auto-apply to jobs without worrying about duplicates or scams. It feels good to know I'm only seeing verified listings.
Mar 9, 2025
Lena Kindler
My experience with Global Work AI has been fantastic. The platform tailors your resume and cover letter perfectly to each job description, making the whole application process so much easier. I even secured a job through the site and would recommend it to anyone looking.
Nov 24, 2025
Janos Kocsis
I am glad to have landed a job as an online tutor by using this Global Work platform. The CV builder was really helpful. I was also able to use the auto-apply feature, which saved me time. It is an ideal platform to look for remote jobs.
Nov 10, 2025
Andrea Martins
Global Work AI does a perfect job at collecting jobs that need people right away. The AI personalized my application for each role it applied to while passing the ATS compliance checks. I would highly recommend this service to other job seekers.
Aug 23, 2025

Support Engineer Remote Jobs — Build Your Career Across the USA

Companies nationwide are actively searching for a skilled support engineer to join their remote teams, and demand continues to climb as businesses expand their digital operations. Right now there are 500+ open positions available for professionals ready to deliver outstanding technical assistance from anywhere in the USA. This growing need reflects how essential reliable support engineer jobs in USA have become to modern tech-driven organizations.

The most successful candidates bring strong troubleshooting abilities, familiarity with ticketing systems, and a solid grasp of networking, operating systems, and cloud platforms. Excellent communication skills matter just as much as technical know-how, since a support engineer often serves as the bridge between customers and internal teams. Adaptability, patience, and a genuine desire to solve problems quickly help candidates stand out among the many support engineer vacancies currently posted across the industry.

Remote work has become the standard setup for this profession, allowing companies to hire a support engineer from a much broader talent pool while offering employees flexibility and better work-life balance. Organizations across the USA are embracing distributed teams, and this shift has fueled steady hiring activity and long-term growth opportunities. The outlook remains strong, with employers increasingly prioritizing remote-first strategies for technical support roles.

If you're ready to take the next step in your career, explore the latest support engineer positions available today. Global Work AI connects motivated professionals with employers seeking dependable remote talent, making it easier than ever to find the right opportunity. Take a look at current openings and discover where your skills could take you next.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a support engineer in the USA?

    In the USA, support engineer salaries commonly range from about $60,000 to $95,000 a year, with higher-paying markets and more specialized roles reaching beyond that. Remote support engineer compensation often depends on technical depth, shift coverage, and whether the role includes client-facing troubleshooting or internal systems support. In larger tech hubs, pay can be higher even for remote positions because companies benchmark against national market rates. It’s a good idea to compare current listings and weigh base pay alongside bonuses, benefits, and on-call expectations.
  • What skills and qualifications are required for a remote support engineer?

    Employers typically look for a mix of technical troubleshooting, clear communication, and strong customer service. For a remote support engineer, common qualifications include experience with operating systems, networking basics, SaaS platforms, and ticket-driven support workflows. Many USA employers prefer a bachelor’s degree in IT, computer science, or a related field, though practical experience can matter more than formal education. Because the work is remote, self-management and documentation skills are especially important. Review job descriptions closely to match your background with the most requested technical and soft skills.
  • What does a remote support engineer do day to day?

    A typical day usually centers on resolving incoming issues, triaging tickets, and helping users or clients restore service quickly. A support engineer may troubleshoot software errors, account problems, connectivity issues, and product configuration questions through chat, email, or phone. In remote roles across the USA, day-to-day work often also includes documenting fixes, collaborating with engineering or operations teams, and tracking recurring incidents. Some teams support internal employees, while others work with customers. Checking a few current job postings can help you see how responsibilities differ by company and industry.
  • What tools, ticketing systems, and technologies should a support engineer know?

    Most support engineer jobs in the USA expect familiarity with a ticketing system such as Jira Service Management, Zendesk, ServiceNow, or Freshservice. Depending on the employer, you may also need comfort with remote access tools, knowledge bases, CRM platforms, and logs or monitoring dashboards. Basic understanding of Windows, macOS, Linux, networking concepts, APIs, and cloud environments can be a strong advantage. For remote support engineer roles, being able to navigate multiple tools efficiently matters just as much as technical depth. Compare listings to see which systems appear most often in your target field.
  • What is the hiring process for a support engineer job in the USA?

    The hiring process usually starts with an application and resume review, followed by one or more interviews focused on troubleshooting, communication, and role fit. Many USA employers for support engineer roles include a technical assessment or scenario-based questions to see how you handle real tickets. For remote positions, there may also be questions about time management, async communication, and home-office setup. Some companies add a final interview with a hiring manager or team lead. If you’re preparing for interviews, reviewing common support scenarios can help you move through the process more confidently.
  • Is previous experience required for a support engineer role, and how many years are typically expected?

    Previous experience is often preferred, but entry-level support engineer jobs do exist, especially when a candidate has strong troubleshooting skills or internship experience. In the USA, many employers ask for 1–3 years in technical support, help desk, or IT support for mid-level remote support engineer roles. More specialized positions may want 3–5 years, particularly if the work involves enterprise software or complex systems. If you’re early in your career, highlighting hands-on labs, certifications, and real problem-solving examples can help. It’s worth comparing junior and mid-level listings to gauge the expectations.
  • What career growth opportunities are available for a support engineer?

    A support engineer can move into several paths, including senior support, technical account management, implementation, systems administration, DevOps, or software engineering. In the USA, remote support engineer experience is especially valuable because it builds troubleshooting depth, cross-team communication, and product knowledge. Some professionals also grow into team lead or support operations roles, where process improvement becomes a bigger focus. Certifications and exposure to cloud, scripting, or automation can open additional doors. If you’re planning ahead, compare related roles to see which skills are most transferable and which path fits your long-term goals.

Resources

  • Frequently asked questions
  • Contact us
  • Privacy policy
  • Money back policy
  • Terms of use

Top job offers

  • Data Analysis
  • Data Entry Clerk
  • Customer Service Rep
  • Human Resource
  • Marketing Manager
  • Customer Service Manager
  • Project Manager
  • Financial Manager
  • Account Manager
  • Operations
Career Blog
  • AI for Job Seekers
  • Career Development
  • Cover Letters
  • Job Interviews
  • Job Search
  • Resume
  • Salary & Job Offers
  • Workplace
Top Companies
  • JPMorganChase
  • Starbucks
  • EY
  • Accenture
  • Capgemini
  • Allied Universal
  • Bosch
  • Citi
  • Aramark
  • Compass Group
GW
Copyright © 2026, Global Work AI
The names and logos of the companies mentioned are trademarks of their respective owners. Unless explicitly stated, these references are not intended to indicate any endorsement or affiliation with Global Work AI. By continuing to use the website, you agree to the Terms and Conditions and the Privacy Policy.
Copyright © 2026, Global Work AI

500+ jobs found

  • Jedox GmbH

    Jedox GmbH

    Today

    Support engineer - global support (m/f/d)

    What is Jedox? At Jedox, we offer cutting-edge Performance Management Platform and Solutions that enable businesses to plan, analyze, and optimize their financial and operational performance. Our B2B...

    remote, United States
    Full TimeMiddle (2-4 years)
  • Jobgether

    Jobgether

    Today

    Senior support engineer

    This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Support Engineer based in United States. As a Senior Support...

    remote, United States
    $85k – $105k/yrFull TimeSenior (5+ years)
  • Blee

    Blee

    Today

    Founding customer support engineer

    Why Blee: Blee is an AI-first marketing content compliance platform. PayPal, NerdWallet, and Brex already trust us. We're YC-backed, founded by an ex-Adobe marketing ops leader and former lawyer, and...

    remote, United States
    Full TimeMiddle (2-4 years)
  • Dragos

    Dragos

    Today

    Associate technical support engineer - apac

    At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure...

    remote, United States
    $51k/yrFull TimeJunior (<2 years)
  • MWDN

    MWDN

    a day ago

    Technical support engineer

    MWDN is a global IT outstaffing company with 23+ years of experience that connects exceptional tech talent with leading companies across Israel, the USA, Great Britain, and Western Europe. We offer...

    remote, United States
    Full TimeJunior (<2 years)
  • ComplyAuto

    ComplyAuto

    2 days ago

    Senior client it support & security engineer

    About the Opportunity Do you enjoy working directly with clients, solving technical problems, and helping businesses strengthen their cybersecurity? ComplyAuto is seeking an experienced IT...

    remote, United States
    $155k – $165k/yrFull TimeSenior (5+ years)
  • vivi.io

    vivi.io

    2 days ago

    Support engineer

    Overview: Vivi is the campus operating system that unifies every display and device across schools. Trusted by thousands of schools worldwide, Vivi helps schools improve teaching, strengthen...

    remote, United States
    Full TimeMiddle (2-4 years)
  • Town Web

    Town Web

    2 days ago

    Senior support engineer

    Senior Support Engineer Town Web · HeyGov · ClerkMinutes. Remote, Central US hours. $85,000 to $105,000 a year. Open to candidates in the United States, Canada, the United Kingdom, and Ireland. About...

    remote, United States
    $85k – $105k/yrFull TimeSenior (5+ years)
  • Tango

    Tango

    5 days ago

    Technical support engineer

    About Us We knew there had to be a better way to automate busywork and get work done faster. So we built it. With Tango, create and share how-to guides in minutes: ▶️ Capture any process as you do it...

    remote, United States
    $95k – $115k/yrFull TimeMiddle (2-4 years)
  • ABACUS

    ABACUS

    5 days ago

    Support engineer - software

    Position Summary We are seeking a customer-focused and technically skilled Support Engineer - Software to join our Software team. In this role, you will serve as the primary technical contact for...

    remote, United States
    Full TimeMiddle (2-4 years)
  • Jobgether

    Jobgether

    5 days ago

    Partner support engineer

    This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Partner Support Engineer based in United States. This remote,...

    remote, United States
    $40k – $50k/yrFull TimeJunior (<2 years)
  • Diagnostica Stago

    Diagnostica Stago

    6 days ago

    National support engineer

    The ideal candidate can be located anywhere in the continental United States. The National Support Engineer (NSE) serves as a Subject Matter Expert (SME) for Stago North America’s installed base of...

    remote, United States
    Full TimeSenior (5+ years)
  • Somewear Labs

    Somewear Labs

    6 days ago

    Mission support engineer - networking

    Mission Support Engineer – Networking Location: Remote, with mission-driven travel. Travel volume varies considerably by season and program; we’re happy to discuss specifics with candidates. Job...

    remote, United States
    Full TimeJunior (<2 years)
  • Supermetrics

    Supermetrics

    6 days ago

    Senior technial support engineer

    Supermetrics is looking for a Senior Technical Support Engineer to own our most complex customer relationships. This isn't a software engineering role, resolving tickets and owning the technical...

    remote, United States
    $80k – $90k/yrFull TimeSenior (5+ years)
  • Synopsys

    Synopsys

    6 days ago

    Technical support engineer, sr. engineer

    GENERAL INFORMATION Job Title: Technical Support Engineer, Sr. Engineer Job ID: 18718 City: Austin State/Province: Texas Date Posted: 08-Sep-2026 Job Category: Engineering Job Subcategory: Technical...

    remote, TX, United States
    $76k – $114k/yrFull TimeSenior (5+ years)
  • Elastic

    Elastic

    6 days ago

    Senior support engineer - 3rd shift

    Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI...

    remote, United States
    $113k – $215k/yrFull TimeSenior (5+ years)
  • Collibra

    Collibra

    6 days ago

    Senior customer support engineer

    Your Recruiting Coordinator will paste the final approved job description in this space after reviewing for compliance and consistency. Please only post this job live to our career site once this...

    remote, United States
    Full TimeSenior (5+ years)
  • Axonius

    Axonius

    7 days ago

    Technical support engineer (skillbridge: on-the-job training)

    Please note: This program is reserved for active-duty military service members approved to participate in the DoD SkillBridge program within the final 180 days of service. Axonius is partnering with...

    remote, United States
    Full TimeJunior (<2 years)
  • Sciemo

    Sciemo

    7 days ago

    Customer success & support engineer (part time)

    about sciemo Sciemo builds AI for consumer goods: technology that helps businesses make faster, smarter, and more human decisions across the entire IBP process. From optimizing promotions to...

    remote, United States
    Part TimeJunior (<2 years)
  • Cotiviti

    Cotiviti

    8 days ago

    Senior support engineer - interoperability

    Overview The Sr. Support Engineer plays a critical role in providing advanced technical and functional support for Smart Trading solutions, including Transaction Management, XES, and related trading...

    remote, United States
    $110k – $148k/yrFull TimeSenior (5+ years)
  • Push Security

    Push Security

    8 days ago

    Technical support engineer (us, west)

    ABOUT PUSH SECURITY Push Security is the secure enterprise browser extension built for the AI era. Founded by red team and blue team experts, Push combines high-fidelity browser telemetry, real-time...

    remote, United States
    $155k – $170k/yrFull TimeMiddle (2-4 years)
  • SafeBreach

    SafeBreach

    8 days ago

    Technical support engineer

    Technical Support Engineer 📍 Location: North America (Eastern Time Zone preferred, Central Time Zone considered) 🤝 Reporting To: Sr. Director, Global TAM and Support 💸 Base Salary Range: $110,000...

    remote, United States
    $110k/yrFull TimeJunior (<2 years)
  • Nous Research

    Nous Research

    9 days ago

    Support engineer

    The Role Nous is building at the frontier of agentic AI, and we’re looking for a Support Engineer to own the critical interface between our users and the systems behind that work. You’ll solve issues...

    remote, United States
    Full TimeJunior (<2 years)
  • Push Security

    Push Security

    12 days ago

    Technical support engineer

    Technical Support Engineer (US) Please Note: we are only considering candidates based in Eastern & Pacific Timezones for this role ABOUT PUSH SECURITY Push Security is the secure enterprise browser...

    remote, United States
    $160k – $180k/yrFull TimeSenior (5+ years)
  • OSIbeyond

    OSIbeyond

    13 days ago

    Level 2 engineer (human support) - remote

    Since 2004, OSIbeyond has provided managed technology and cybersecurity services to commercial organizations, nonprofits, associations, and government contractors, guided by a founding principle that...

    remote, United States
    Full TimeJunior (<2 years)
  • Acosta

    Acosta

    14 days ago

    Platform support engineer

    The ETL Platform Support Engineer role is to deliver support to the organization via various software and application programs efficiently and effectively while fulfilling business objectives. This...

    remote, OR, United States
    Full TimeMiddle (2-4 years)
  • BusRight

    BusRight

    15 days ago

    Technical support engineer

    About BusRight More than 26 million students ride approximately 500,000 school buses every day. At BusRight, we are building the modern operating system for school transportation, helping districts...

    remote, United States
    Full TimeJunior (<2 years)
  • Origami Risk

    Origami Risk

    17 days ago

    Client support analyst/engineer

    Overview Client Support professionals are responsible for delivering client-facing, high-quality, timely, and technically accurate support to Origami Risk clients. This job family spans foundational...

    remote, United States
    $66k – $97k/yrFull TimeJunior (<2 years)
  • TriCore

    TriCore

    18 days ago

    Support engineer

    For more than 30 years, TriCore has partnered with leading food, beverage, and life science manufacturers to solve complex challenges through automation, engineering, and technology. Our team...

    remote, United States
    Full TimeJunior (<2 years)
  • PowerSchool Group

    PowerSchool Group

    19 days ago

    Senior technical support engineer

    Overview At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom...

    remote, United States
    $42k – $76k/yrFull TimeSenior (5+ years)
  • Tricore Inc

    Tricore Inc

    19 days ago

    Support engineer

    For more than 30 years, TriCore has partnered with leading food, beverage, and life science manufacturers to solve complex challenges through automation, engineering, and technology. Our team...

    remote, United States
    Full TimeJunior (<2 years)
  • Exterro Inc

    Exterro Inc

    19 days ago

    Technical support engineer

    Job Overview Technical Support Engineer Exterro is seeking a motivated and results-driven Technical Support Engineer (Tier 1) to join our dynamic Professional Services team. In this role, you will be...

    remote, United States
    $57k – $65k/yrFull TimeJunior (<2 years)
  • Transmit Security

    Transmit Security

    20 days ago

    Senior technical support engineer

    About Us: Transmit Security is a leader in identity and fraud prevention, empowering organizations to stop fraud while delivering seamless user experiences. Our Mosaic platform combines advanced...

    remote, United States
    Full TimeSenior (5+ years)
  • Blue Mantis

    Blue Mantis

    20 days ago

    Desktop support engineer l1 - remote us only

    Desktop Support Engineer L1 - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Onsite Compensation: $21.00 - $25.00 / hour Description The L1 EUX Engineer provides support...

    remote, United States
    $42k – $50k/yrFull TimeMiddle (2-4 years)
  • KLA

    KLA

    21 days ago

    Product support engineer - remote applications

    Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No...

    remote, MI, United States
    Full TimeJunior (<2 years)
  • MWDN

    MWDN

    22 days ago

    User support engineer

    MWDN is a global IT outstaffing company with 23+ years of experience that connects exceptional tech talent with leading companies across Israel, the USA, Great Britain, and Western Europe. We offer...

    remote, United States
    Full TimeMiddle (2-4 years)
  • Pasilobus

    Pasilobus

    23 days ago

    Support engineer intern (seattle, wa)

    Pasilobus, Inc. is a software company based in Seattle, WA that focuses solely on e-commerce technology. The company's mission is to empower entrepreneurs and developers all around the world by...

    remote, WA, United States
    $24k – $40k/yrPart TimeEntry with Degree
  • UST

    UST

    a month ago

    Deskside support engineer

    Deskside Support Engineer Lead I - Cloud Infrastructure Services Who We Are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding...

    remote, United States
    $65k – $98k/yrFull TimeMiddle (2-4 years)
  • Abnormal

    Abnormal

    a month ago

    L1 technical support engineer

    About the Role You're a motivated, customer-obsessed technical support professional with a passion for solving complex problems in high-stakes environments. With 4+ years of experience, you've...

    remote, United States
    $63k – $91k/yrFull TimeMiddle (2-4 years)
  • Talkdesk

    Talkdesk

    a month ago

    Technical support engineer

    The Technical Support Engineer - Premium Care serves as the initial point of contact for Talkdesk’s platform related issues, accurately capturing incident details, classifying impact and severity,...

    remote, United States
    $45k – $79k/yrFull TimeEntry with Degree

10,000,000+ more jobs available!