Specialist team member relations

Operating under the leadership and guidance of the Senior Manager, Team Member Relations – Operations, the Team Member Relations (TMR) Specialist - Operations supports the execution, governance, and compliance of critical Team Member Relations operational programs. This role partners closely with TMR leadership and Employee Relations teams to support complex employee relations matters and serves as an operational subject matter resource for company‑wide immigration processes, severance administration, DOT program compliance, background check governance, regulatory compliance postings, and TMR data and metrics.

The TMR Operations Specialist applies professional judgment within established policies and escalation frameworks when supporting work in high‑risk and regulated areas, contributing to consistency, legal compliance, and operational integrity across the organization. The role supports regulatory posture, employment risk mitigation, audit readiness, and the effective functioning of TMR Operations at scale through accurate execution, documentation integrity, and cross‑functional coordination.

Under the guidance and leadership of the Senior Manager, Team Member Relations Operations, the Team Member Relations Operations Specialist supports the effective execution of Team Member Relations operational processes, including end‑to‑end case lifecycle support, background check administration, immigration coordination, reporting assistance, and TMR intake workflow coordination. This role serves as a key operational partner to TMR Managers and Specialists by ensuring accuracy, timeliness, documentation integrity, and compliance with established procedures. This role also supports operational decision‑making by identifying risk indicators, supporting escalation readiness, and ensuring consistency in the application of TMR processes across business segments. This position contributes to a positive and compliant team member experience through strong attention to detail, process adherence, and active coordination across HR, Legal, Compliance, and business stakeholders.

Here’s why you will love it here:

• Recognition Programs and Rewards
• Excellent health care options, including medical, dental, and vision
• A people-first culture
• Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
• Perks at work: Employee Pricing platform
• Employee Assistance Program that supports your physical and mental well-being.
• Paid Vacation Time and Paid Sick Days
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!