Job Description

About the Role

We are seeking a motivated IT Service Desk Technician to serve as a dependable technical resource for our client's end users. This role will play a critical part in resolving day-to-day IT issues, deploying and maintaining IT assets, and delivering hands-on support across multiple locations. This is an excellent opportunity for a customer-focused technical professional who thrives on problem-solving, fast-paced environments, and continuous learning. Apply now to be considered!

Key Responsibilities:

• Provide Level 1 phone support and deskside support across office and car wash locations
• Respond to new IT requests submitted through the ticketing portal
• Configure and deploy new IT assets for team members and locations
• Troubleshoot application and hardware issues

Requirements:

• 1 year of Helpdesk experience
• Experience troubleshooting and supporting MS tools and technologies
• Experience troubleshooting technical issues
• Experience with a ticketing system

Preferred:

• Retail and point-of-sale (POS) experience
• IT certifications
• Bachelor’s degree

Explore More Information Technology Opportunities

Our information Technology division covers areas including: Software Development, Business & Systems Analysis, IT Support & Infrastructure, Cybersecurity, Cloud Engineer/DevOps. Explore additional IT roles and learn more about how we support IT professionals: https://www.partnersinstaffing.com/find-jobs or https://www.partnersinstaffing.com/technology

Not the right fit? We’re hiring across multiple divisions: Human Resources, Administrative & Customer Service, Accounting & Finance, Manufacturing & Engineering.