Job Overview

Chesapeake Oncology-Hematology Associates is a leading healthcare provider dedicated to delivering the best possible treatment for cancer. We specialise in a range of advanced treatments, including chemotherapy, iron infusions, immunotherapy, and radiation therapy, ensuring our patients receive the highest quality of care. We are currently seeking a diligent and professional WFH Virtual Assistant to join our dedicated team.

This is a Full-Time, fully remote position based in the United States. The successful candidate will provide comprehensive administrative support to our medical staff, ensuring the smooth and efficient operation of our practice. This role is crucial in supporting our mission to provide exceptional patient care.

Responsibilities

As a Virtual Assistant, you will be responsible for a variety of administrative and clerical tasks. Your key duties will include:

• Managing schedules, calendars, and appointments for our clinical team and patients.
• Handling incoming calls and emails with professionalism, empathy, and efficiency.
• Maintaining and updating confidential patient records with a high degree of accuracy.
• Assisting with the preparation of reports, correspondence, and other essential documents.
• Coordinating with different departments to ensure seamless patient service.
• Providing general administrative support to our oncologists, haematologists, and nursing staff.
• Upholding strict patient confidentiality and data protection standards at all times.

Qualifications

The ideal candidate will be a highly organised and self-motivated individual with a strong background in administration. Essential qualifications include:

• Proven experience as a Virtual Assistant, Medical Secretary, or Administrative Assistant.
• Experience within a healthcare or medical environment is highly advantageous, especially in oncology or a related specialism.
• Exceptional organisational and time-management skills, with the ability to prioritise tasks effectively.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and a high level of digital literacy.
• The ability to handle sensitive information with discretion and confidentiality.
• A proactive approach to problem-solving and the ability to work independently.
• A dedicated home office space and a reliable, high-speed internet connection.