Sr. business development representative

ResQ is reinventing how commercial repair and maintenance works 🛠️. We take care of everything that breaks inside a commercial location, from HVAC and refrigeration to plumbing, electrical and kitchen equipment, for restaurants and facilities teams across North America. Our promise is simple: one company owns the outcome, and it’s us.

In the traditional trades model, every breakdown and repeat visit is another invoice. We flipped that. ResQ is the only trades company that prices around results, so we succeed when equipment stays running and problems get fixed the first time. Every job is backed by flat-rate pricing, a free second visit if a repair isn’t fixed, and the longest labor warranty in the category.

That model works because of the technology behind it. Our AI-powered platform builds a living record of every customer’s equipment, including its history, warranties and what’s likely to fail next, so we can prevent problems instead of just reacting to them. Intelligent dispatching sends the right technician to every job, connected sensors catch issues early, and customers get a direct line to their technician from the first call to the final invoice.

Joining ResQ means helping change how an entire industry works and bringing modern technology to the people who keep our world running.

Hello 👋 Future ResQer!

ResQ is looking for a Senior Business Development Representative to join our sales team and help us take ResQ to the next level. As the team that drives most of the net revenue for the business, this is an exciting opportunity that provides high impact results. From a mission perspective, you will play a pivotal role by creating meaningful partnerships with restaurants and facilities throughout North America.

We understand that joining a team is one of the most important choices you make, and adding a team member is one of the most important choices we’ll make. We want you to get to know us, and we want to understand how you approach problems, learn, and what motivates you.

We thrive on being transparent and we know Sales requires a certain interest and discipline, so we have included some questions to ask yourself to help you choose if this role is right for you at this specific time (if not, then let’s connect later!!)

Are you nodding your head with excitement at the idea of:

• Developing unique outbound prospecting strategies
• Targeting and qualifying prospects
• Tracking and achieving targets

What you will do:

As a Sr. Business Development Representative at ResQ, you will play a pivotal role in growing our pipeline and booking opportunities for our sales team. You will generate new business through outbound prospecting, qualifying leads and positioning ResQ to potential customers.

Building Pipelines: 📞 You will be responsible for targeting and qualifying prospects, conducting discovery calls and identifying opportunities for the sales team.

Prospecting: 💬 You will develop outbound prospecting strategies working closely with the sales and marketing team.

Hitting activity metrics: 📈 You are a driven sales professional that will generate 60 - 100 activities/day through email, calling and social media.

Tracking and achieving targets :🎯You will experiment with different "out of the box" ways to generate new leads and create meetings. You are highly metrics-driven and relentless in exceeding your targets.

Develop your sales career: 💰 Learn the full sales cycle by working closely with marketing, sales and customer success teams.

Who you are:

• 3+ years of experience in a BDR, SDR, or outbound sales role, preferably in B2B SaaS, technology, or services.
• Proven track record of meeting or exceeding sales targets and consistently generating qualified opportunities.
• Strong experience in outbound prospecting, including cold calling, email outreach, and LinkedIn.
• You understand the sales process, know how to engage decision makers, and can confidently handle objections and rejection.
• You are a self starter who can independently manage your pipeline and take initiative to drive results.
• You have a data driven mindset and are motivated by achieving and exceeding targets.
• You take Extreme Ownership in everything you do — it's one of our core operating principles.
• You are coachable, open to feedback, and continuously looking for ways to improve.
• You have a customer first mindset and thrive in a fast-paced, results-driven environment.
• You have experience using CRM and sales engagement tools.
• Experience in the restaurant, hospitality, facilities management, or trades industries is considered an asset.

How you will do it:

• Be a self-starter: You wake up, form a plan, and get going! You don't wait for opportunities to come to you — you create them.
• Practice Extreme Ownership: Take initiative, demonstrate a bias for action, understand our customers and partners, and persevere through challenges until you succeed.
• Break Through Walls to Win: Find creative ways to open doors, overcome obstacles, and build relationships that create meaningful growth for ResQ.
• Be open to feedback: Listen, learn, adapt, and collaborate. We're all One Team!
• Deliver WOW Experiences: Live and breathe a customer-first mindset, building trust and delivering exceptional experiences for our partners and customers.

Want to learn more? 👀 Keep Reading!

We are a mission-driven team and have a big vision to revolutionize the service industry. While on that journey, we recognize that building a startup is very hard. Turning vision into reality in a fast-growing environment takes superhuman efforts and is often one of the most difficult, yet rewarding, things one can do.

We do our best to ensure transparency during all stages of the interview process but we realize it's a lot of information 📚 to take in at once so we wanted to centralize everything to make it easier for you to navigate through. We have created a Talent Notion page which will help you learn more about us during the recruitment process.

We are spilling the Tea 🫖 on all things ResQ, click here if you want access to the inside scoop 💬 Tell your friends, because sharing 🫶 is caring 🧡

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ResQ strongly believes that diversity of experience, perspectives, and background will result in a better environment for our employees and a better product for our users. ResQ is an equal opportunity employer. We do not discriminate against applicants based on race, colour, religion, sex, national origin, or disability, or any other status or condition protected by Ontario or local law. ResQ is committed to workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process.

Not Sure You Meet all the Requirements? We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!