Salesforce Data Cloud (Genie) Consultant

This is a remote position.

Job Details

• Employment Type: Contract
• Work Mode: Remote
• Location: Offshore
• Total Experience Required: 5 to 8 years
• Relevant Experience Required: 2+ years of hands-on implementation experience with Salesforce Data Cloud (Genie/CDP)
• Mandatory Certification: Salesforce Certified Data Cloud Consultant

Job Summary

We are seeking a Salesforce Data Cloud Consultant to design and unify multi-source architecture into a single, cohesive customer profile. The ideal candidate will orchestrate complex ingestion pipelines, manage identity resolution rules, and power downstream personalization, analytics, and real-time AI initiatives.

Key Responsibilities

• Design and configure data ingestion streams to bring data into Salesforce Data Cloud from disparate sources, including core Salesforce orgs, Amazon S3, Google Cloud Storage, MuleSoft, and web/mobile SDKs.
• Architect Data Model Objects (DMOs) and execute complex data mapping from Data Source Objects (DSOs) to standard and custom Customer 360 data models.
• Establish Identity Resolution rules to deduplicate, reconcile, and consolidate fragmented customer touchpoints into a unified customer profile.
• Create calculated insights and streaming insights using SQL-based definitions to calculate real-time and batch operational metrics.
• Build and activate segmented audiences across various marketing, service, and external channels via native activation targets and enterprise APIs.
• Collaborate with enterprise data teams to ensure data governance, privacy compliance (e.g., GDPR, CCPA), and appropriate data retention policies.
• Monitor ingestion health, performance bottlenecks, identity resolution match rates, and activation run statuses to ensure maximum reliability.

Requirements

• 5 to 8 years of enterprise data engineering, data warehousing, or CRM consulting experience, with 2+ dedicated years deploying Salesforce Data Cloud (formerly Genie / Salesforce CDP).
• Strong proficiency in advanced SQL for data querying and analysis, along with a deep familiarity with the Salesforce core platform framework.
• Deep understanding of big data concepts, ETL/ELT pipelines, relational database design, semantic data modeling, and identity management strategies.
• Mandatory certification: Salesforce Certified Data Cloud Consultant.

Preferred Qualifications

• Salesforce Certified Marketing Cloud Consultant or Salesforce Certified Administrator certification.
• Prior experience implementing data platform solutions alongside external data warehouses like Snowflake, Databricks, or BigQuery.