Job Summary

The Pre-Sales Engineer serves as the technical expert and primary technical resource for the sales team, driving the technology evaluation stage of the sales process. As a trusted advisor and product advocate, this role will be able to explain the value and positioning of AssetWorks' solutions to technical and business audiences. The goal is to ensure customer satisfaction at every sales cycle stage by identifying and addressing technical requirements and building lasting relationships.

Job Description

Key Responsibilities

• Product Expertise: Develop a deep understanding of the AssetWorks product suite and effectively communicate its benefits to stakeholders at all levels, including line-of-business directors and C-suite executives.
• Needs Analysis: Conduct thorough needs assessments and requirement analyses for new and existing customers.
• High-Impact Demonstrations: Design, deliver, and present tailored product demonstrations that address customer challenges and highlight AssetWorks' value proposition.
• Opportunity Management: Manage and prioritize sales opportunities, ensuring alignment with account executives and sales strategies.
• Customer Engagement: Build trust and foster strong relationships with prospects and customers through in-person meetings, phone calls, and email interactions.
• Cross-Functional Collaboration: Collaborate with sales, marketing, product, and support teams to relay customer feedback, prioritize feature requests, and contribute to the product roadmap.
• CRM Management: Maintain detailed account and opportunity information in HubSpot to track progress, prioritize activities, and drive sales pipeline success.
• Event Support: Participate in marketing activities, user community events, and industry conferences as a product expert and brand ambassador.

Required Skills and Qualifications

• Strong understanding of databases, application servers, and SQL.
• Exceptional presentation, interpersonal, and communication skills.
• Proven track record of accelerating the sales cycle and increasing deal size.
• Experience with CRM systems (e.g., HubSpot) and proficiency in MS PowerPoint, Excel, Outlook, and AI solutions such as Claude.
• Ability to multi-task, prioritize, and manage time effectively in a dynamic environment.
• High energy, positive attitude, and strong team collaboration skills.
• BA/MBA or equivalent work experience in technology or a related field.
• Strong desire to succeed in enterprise software sales.

Preferred Experience

• 3-5+ years of experience in a similar Pre-Sales Engineer role supporting complex enterprise solutions.
• Familiarity with one or more solutions, such as AiM, FAMIS, Maximo, Tririga, TMA, eBuilder, or Archibus.
• Experience with facilities operational solutions like CMMS, CAFM, or IWMS (Integrated Workplace Management Systems) in a Higher Education setting.

Additional Details

• Travel: This role may require up to 75% travel.
• Work Style: A mix of on-site client interaction, virtual meetings, and internal collaboration.
• Worker Type: Regular
• Number of Openings Available: 1