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Remote Peer Support Specialist jobs in the United States
Job type
Min. salary, $/year
Level
Across the United States, demand for compassionate mental health professionals continues to rise, and organizations are now hiring for 500+ peer support specialist remote jobs. This growth reflects a broader shift toward lived-experience-based care, with remote positions opening in hospitals, nonprofits, and telehealth platforms nationwide. Employers are eager to hire a peer support specialist who can connect authentically from anywhere.
Strong candidates for peer support specialist vacancies bring lived experience with recovery, active listening skills, and empathy for people facing mental health or substance use challenges. Familiarity with motivational interviewing, trauma-informed care, and digital communication tools is increasingly valued, since most work happens through virtual sessions and messaging platforms. Certification and strong interpersonal skills help candidates stand out in this rewarding field.
Remote work for peer support specialists typically includes flexible scheduling, secure video calls, and collaboration with care teams across different states. As telehealth adoption grows, more organizations embrace remote-first models that let specialists assist clients from home while maintaining strong connection. This shift has fueled steady hiring momentum throughout the USA, especially in behavioral health and community wellness sectors.
If you're passionate about empowering others through recovery and connection, now is the time to explore opportunities in this field. Global Work AI connects dedicated professionals with employers looking to hire a peer support specialist for flexible, meaningful remote roles. Take the next step and discover new openings matched to your experience.
The Opportunity Alliance
Provide crisis intervention and support via phone, text, and chat to individuals in emotional distress. Conduct suicide screenings and risk assessments, develop safety plans, and maintain accurate documentation.
remote, ME, United States$46k/yrFull TimeJunior (<2 years)Pearl Interactive Network, LLC
Access databases to retrieve and record information, respond to customer inquiries and complaints, process orders, billing, and claims, and maintain records of customer interactions. Utilize various communication technologies to provide information and solutions, and escalate issues as necessary.
remote, United States$36k – $46k/yrFull TimeJunior (<2 years)Southern Careers Institute
Provide academic support and curriculum review for approximately 50-55 students. Assist students with instructional review and technical questions, monitor academic progress, and document attendance issues.
remote, United StatesFull TimeEntry with Degree
EconRam Systems
Respond to customer inquiries via email and phone, provide accurate information about services, document interactions, and maintain service records. Identify customer concerns, coordinate solutions, escalate complex issues, and monitor outstanding requests.
remote, Boise, ID, United StatesFull TimeJunior (<2 years)
Kentucky Personnel Cabinet
Conduct interviews with clients for Basic Public Assistance programs, gather and review documentation, and track processing deadlines. Participate in training and observe other staff. Maintain case records and enter information into computer systems to ensure timely case activity.
remote, KY, United States$48k – $55k/yrFull TimeEntry with Degree
Affect
Provide peer support through one-on-one and group sessions, assist members with case management and accessing community resources, perform outreach to potential members, educate on wellness and recovery skills, and maintain accurate documentation in the EMR system.
remote, OR, United States$40k – $55k/yrFull TimeEntry with Degree
Mint Group
Manage a high volume of live chats and emails, providing accurate and comprehensive information to customers. Adhere to communication procedures and policies while documenting customer inquiries. Resolve complaints and ensure timely problem resolutions.
remote (anywhere)Full TimeJunior (<2 years)
Jobgether
Manage advanced customer escalations and resolve executive complaints. Provide real-time support and coaching to frontline agents, troubleshoot technical issues, and identify operational improvements.
remote, United States$44k – $48k/yrFull TimeSenior (5+ years)
Dutchie
Handle inbound customer contacts via email, phone, and live chat across various products. Troubleshoot complex platform issues, support hardware setup, and assist with compliance workflows. Document all interactions thoroughly and escalate issues when necessary.
remote, United States$48k/yrFull TimeJunior (<2 years)
Vibrant Emotional Health
Provide leadership and operational oversight to Peer Supervisors, ensuring high-quality peer support services. Manage documentation and communication regarding Peer Support Specialist performance, and ensure compliance with supervision requirements.
remote, United States$69k – $93k/yrFull TimeLead / Manager
State of Oregon
Provide technical support to eXPRS end users, monitor and filter service desk tickets, and analyze user issues. Support technical coding for ODDS Enrollment and Eligibilities, provide feedback on application enhancements, and conduct end user testing.
remote, OR, United States$54k – $83k/yrFull TimeMiddle (2-4 years)
Child & Family Focus, Inc.
Provide support and guidance to youth in the Intensive Care Coordination Program. Assist in developing individualized plans and support networks for clients. Utilize personal lived experience to model navigation of systems and community support for youth and their families.
remote, United States$36k/yrFull TimeJunior (<2 years)
Synack
Support execution of client assessment deliverables including reporting, configurations, and scheduling. Troubleshoot client issues and monitor support queues for timely resolution. Escalate issues to technical teams and ensure service level objectives are met across a diverse client portfolio.
remote, United States$50k – $54k/yrFull TimeJunior (<2 years)
Medsien
Support daily operations by handling inquiries and coordinating requests across teams. Maintain accurate records and assist with administrative tasks. Identify improvement opportunities and ensure confidentiality when managing sensitive information. Follow up on requests until resolution.
remote, United StatesFull TimeJunior (<2 years)Eachbase - Digital Agency
Maintain client records and ticket statuses, create detailed tickets for development teams, lead video calls with clients to troubleshoot software issues, onboard and train new clients on software features, and investigate reported problems to determine their nature.
remote, United StatesFull TimeJunior (<2 years)
Wealthbox
Resolve customer inquiries through email, phone, and video conferencing. Track and escalate complex technical issues, document feature requests and bug reports, and collaborate with product and engineering teams.
remote, United StatesFull TimeJunior (<2 years)
Pocket (YC W26)
Resolve customer support tickets via email and chat, addressing device and software troubleshooting, returns, warranty, and order inquiries. Improve the AI knowledge base by documenting solutions and spotting recurring issues.
remote, San Francisco, CA, United StatesFull TimeJunior (<2 years)
Virginia Information Technologies Agency
Provide confidential, trauma-informed emotional support to local social services workers experiencing stress or burnout. Facilitate peer connection and resource navigation through the Peer Support Line.
remote, WY, United States$58k – $60k/yrPart TimeJunior (<2 years)
AutoLeap
Provide front-line support to customers via live chat and calls, ensuring timely responses and resolutions to inquiries. Troubleshoot customer issues and escalate bugs and feature requests to the Product and Engineering teams as necessary.
remote, United StatesFull TimeJunior (<2 years)
Medical Guardian
Answer incoming calls from members and caregivers, assisting with orders, billing, and account services. Guide callers through troubleshooting and product usage, maintain knowledge of products and billing practices, and document conversations.
remote, AZ, United States$34k/yrFull TimeEntry with Degree
Dartmouth-Hitchcock Health
Provide telephone-based peer support to older adults with serious mental health conditions. Educate patients and caregivers about mental health services and assist with connections to those services.
remote, Lebanon, NH, United StatesPart TimeEntry with DegreeOpenReview Foundation
Moderate user profiles for accuracy and compliance, verify identity documents, process merge-profile requests, and investigate flagged profiles. Assist users with account recovery, guide password resets, and respond to inquiries.
remote, Newton Highlands, MA, United States$40k – $71k/yrFull TimeJunior (<2 years)
Pathways Vermont
Provide confidential peer support via phone and text, responding to callers in a timely manner. Complete accurate data collection after each interaction and communicate program expectations to callers.
remote, VT, United States$43k/yrPart TimeJunior (<2 years)Friendship Public Charter School
Develop and implement a school-wide MTSS framework, utilizing data for decision-making regarding student needs. Conduct professional development on MTSS/RTI, coach colleagues, and support intervention strategies.
remote, DC, United StatesFull TimeSenior (5+ years)
Boulder Care
Provide individualized peer recovery support to patients, build trusting relationships, help establish recovery goals, connect patients with community resources, and coordinate with clinical partners. Recognize safety concerns and escalate issues as needed.
remote, OR, United States$49k – $57k/yrFull TimeJunior (<2 years)
Grow Therapy
Troubleshoot and resolve technical issues raised by Clients and Therapists via Phone and Live Chat. Assist and educate customers on the Grow Therapy platform, ensuring excellent customer service. Collaborate with Product teams to identify root causes of issues and improve the platform.
remote, United States$48k/yrFull TimeJunior (<2 years)
Simply Results Talent
Serve as the primary contact for independent contractor agents during onboarding, certification, and production. Provide troubleshooting and resolution for issues related to systems access, authentication, and operational processes.
remote, United StatesFull TimeJunior (<2 years)
TFI Family Services, Inc.
Work with children and families to ensure safe home environments. Teach skills such as emotion regulation, conflict resolution, and healthy communication. Collaborate with families to create stable and comfortable environments for all members.
remote, Parsons, KS, United States$39k/yrFull TimeEntry with Degree
Mercury Insurance Services, LLC
Process customer transactions, resolve issues, and provide policy and billing support. Handle complex inquiries, including payment processing and policy changes. Investigate customer concerns and ensure accurate documentation while maintaining compliance with security guidelines.
remote, United States$32k – $57k/yrFull TimeJunior (<2 years)
Valcore Recover
Conduct community outreach and engagement, assist participants with service navigation, appointment scheduling, and transportation arrangements. Provide peer support when qualified, track referrals, and document outreach efforts.
remote, IN, United StatesFull TimeJunior (<2 years)
OpenLoop Health
Serve as the primary contact for providers during onboarding, coordinating logistics and ensuring readiness for clinical shifts. Conduct weekly check-ins to support engagement and address concerns. Collaborate with cross-functional teams to drive onboarding completion and resolve issues.
remote, United StatesFull TimeJunior (<2 years)
Syllo
Serve as the first point of contact for client support requests, troubleshooting product questions and technical issues. Develop expertise in the Syllo platform, conduct live troubleshooting sessions, and write help content.
remote, United States$81k – $91k/yrFull TimeJunior (<2 years)
Blood Cancer United
Drive revenue by recruiting participants through call-based outreach for fundraising campaigns. Support mass participation fundraising efforts and manage peer-to-peer fundraising teams to achieve revenue goals.
remote, Boise, ID, United States$56k – $60k/yrFull TimeJunior (<2 years)
Oneleet
Monitor and respond to customer inquiries via Slack and email, resolving issues related to platform navigation, onboarding, billing, and pentest scheduling. Triage requests and escalate issues to the appropriate internal teams, ensuring accurate documentation in the ticketing system.
remote, United StatesFull TimeJunior (<2 years)CarePoint Response
Provide leadership and oversight to Peer Support Specialists across various programs. Create performance improvement plans, document supervision, and offer real-time consultation during high-risk situations.
remote, MD, United States$70k/yrFull TimeJunior (<2 years)
Mercury
Answer user inquiries via chat, email, and phone. Handle account requests including application processing and card disputes. Collaborate with engineering to identify and resolve bugs, and communicate user needs to partner banks. Write help articles and improve internal tools and processes.
remote, United States$43k – $58k/yrFull TimeJunior (<2 years)
PracticeTek
Manage and resolve technical issues from the Tier 1 support team, including complex software problems. Investigate and diagnose software, network, and system configuration issues. Act as the point of contact for escalated cases, ensuring clear communication with customers.
remote, United States$40k – $46k/yrFull TimeJunior (<2 years)
WellSpan Health
Provide peer-based recovery support services through advocacy, mentoring, and resource navigation for individuals impacted by substance use disorders. Respond to emergency department referrals, engage with clients, and integrate into care teams using electronic health records.
remote, United StatesFull TimeJunior (<2 years)
Facet
Provide high-touch member support via phone, email, and Zoom, guiding members through investment rollovers and account transfers. Manage a high volume of inquiries, ensuring timely follow-ups and clear communication.
remote, United States$60k – $75k/yrFull TimeJunior (<2 years)
NAMI San Diego
Answer live phone calls and return voicemails, documenting calls and entering demographic information into the database. Provide resources and refer callers to the Access and Crisis Line as needed. Mentor and train new Peer Support Specialists, participating in team meetings and trainings.
remote, CA, United StatesPart TimeJunior (<2 years)10,000,000+ more jobs available!
