Job Details

Job Location: NHC - Rock Hill - Rock Hill, SC 29732-2315

Since our opening in 1987, New Hope Treatment Centers has been a welcoming place for young people in moments of crisis. The Payroll Specialist is a key member of our Employee Experience & Talent team, responsible for ensuring accurate and timely processing of payroll for all employees. The ideal candidate will have a strong understanding of payroll processes, tax regulations, and compliance standards. The Payroll Specialist will play a vital role in maintaining payroll records, resolving payroll-related issues, managing employee benefits, and contributing to the overall efficiency of our financial and EE&T operations.

Essential Duties and Responsibilities

The essential functions include, but are not limited to, the following:

• Payroll Processing: Process bi-weekly or monthly payroll in compliance with company policies and applicable regulations. Ensure accurate calculation of wages, deductions, and withholdings. Review and verify time sheets, attendance records, and overtime.
• Tax Compliance: Stay current with federal, state, and local tax regulations to ensure accurate tax withholding and reporting. Ensure payroll tax returns and other related documents are submitted via HRIS in a timely manner.
• Record Maintenance: Maintain accurate and up-to-date payroll records, including employee profiles, tax information, and benefit deductions. Reconcile payroll accounts and resolve discrepancies.
• Employee Benefits & ACA Compliance: Administer employee benefit programs, including health insurance, retirement plans, and other voluntary benefits. Ensure compliance with Affordable Care Act (ACA) regulations, including eligibility determination, enrollment, reporting, and communication with employees. Manage open enrollment processes and provide assistance to employees with benefit-related inquiries. Coordinate with benefit providers to ensure accurate and timely administration.
• Employee Inquiries: Respond to employee inquiries regarding payroll matters, deductions, tax-related concerns, and benefits. Address and resolve payroll and benefits-related issues in a timely and professional manner.
• Reporting: Generate and distribute payroll reports to management as needed. Prepare ad-hoc reports and analyses for finance and HR departments.
• Compliance and Auditing: Conduct regular audits to ensure payroll and benefits accuracy and compliance with regulatory requirements. Collaborate with auditors during internal and external audits.

Competencies

The Payroll Specialist must demonstrate competence in the following areas:

• Payroll Accuracy & Attention to Detail: Demonstrates excellence by accurately processing payroll, reviewing timekeeping data, identifying discrepancies, and ensuring employees are paid correctly and timely in accordance with established procedures.
• Payroll Tax Compliance: Maintains compliance with federal, state, and local payroll tax requirements, including accurate tax withholding, reporting, reconciliations, filings, and timely submission of payroll tax obligations.
• Wage & Hour Compliance: Applies knowledge of applicable federal and state wage-and-hour requirements, including overtime, deductions, minimum wage, timekeeping, and other payroll-related legal requirements to support compliant payroll practices.
• Records Management & Confidentiality: Maintains accurate and organized payroll records, employee compensation documentation, tax records, and related files while safeguarding confidential employee and financial information.
• Reporting & Reconciliation: Prepares, reviews, and reconciles payroll reports to ensure data integrity, identify discrepancies, support audits, and provide accurate payroll information to internal stakeholders and leadership.
• Compliance & Accountability: Demonstrates integrity by following payroll policies and procedures, meeting payroll and tax deadlines, maintaining required documentation, and promptly addressing compliance concerns or discrepancies.
• Problem Solving & Collaboration: Investigates payroll discrepancies and employee inquiries, determines appropriate resolutions, and collaborates with HR, Finance, Benefits, and other stakeholders to ensure accurate and compliant payroll outcomes.

Qualifications

Minimum Qualifications

• 4+ years of related experience in payroll.
• High School Diploma or GED.
• Proven experience processing payroll and maintaining accurate payroll records.
• Working knowledge of payroll processes, tax withholding, wage and hour requirements, compliance standards, and employee benefits deductions.
• Must be at least 21 years of age.
• Ability to pass required background checks, drug screening, and any state-mandated employment clearances.

Preferred Qualifications

• Bachelor’s degree in Finance, Accounting, Business, Human Resources, or a related field.
• Experience working in a healthcare, behavioral health, residential treatment, or other regulated healthcare environment.
• Experience with multi-state payroll processing and applicable state and local payroll requirements.
• Experience with payroll systems such as Paycom, UKG, ADP, or similar platforms.
• Experience with payroll reporting, audits, reconciliations, and year-end processes.