1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins
Healthcare organizations across the USA continue to seek skilled professionals who can manage intake, insurance verification, and scheduling with accuracy and empathy. Currently, there are 490 open positions available for remote patient access representative jobs, reflecting the growing need for efficient, technology-enabled administrative support. This opportunity allows candidates nationwide to contribute to compassionate care from the comfort of their own home.
Successful candidates typically bring strong communication skills, familiarity with electronic health record systems, and a solid understanding of insurance verification processes. Employers looking to hire a patient access representative often prioritize applicants who can multitask efficiently, maintain strict confidentiality under HIPAA guidelines, and deliver compassionate service to patients navigating complex healthcare systems. Adaptability and a customer-first mindset remain essential traits across experience levels.
Remote work for this role typically involves virtual scheduling platforms, cloud-based management tools, and collaborative communication with healthcare teams across different time zones. As telehealth and remote administrative support expand throughout the USA, demand for patient access representative vacancies continues to rise, making this an ideal time to explore flexible, home-based healthcare careers. Employers increasingly value professionals who can deliver seamless service experiences without being tied to a physical office.
If you're ready to bring your organizational skills and detail-oriented attitude to a dynamic healthcare environment, explore the latest patient access representative positions available through Global Work AI. Take the next step toward a rewarding remote career that makes a real difference in people's lives every day.

umhealthwest
Obtain and verify patient demographic and insurance information, ensuring accurate entry into the electronic health record. Verify insurance eligibility and resolve discrepancies to prevent claim rejections.

St. Luke's Health System
Support Outpatient Imaging scheduling and order transcription. Manage scheduling logistics, referral coordination, and registration while collaborating with providers and facilities to optimize workflow. Provide extensive support via phone and online channels to patients and healthcare providers.

Prisma Health
Perform patient registration, ensuring compliance with HIPAA and regulatory requirements. Assist in training team members, manage daily cash handling, and monitor collections. Act as a subject matter expert, providing education on workflows and payor requirements.

University of Maryland Emergency Medicine
Respond to a high volume of appointment requests via phone, email, and electronic messages. Schedule medical exams, procedures, and tests while collecting demographic information and insurance registration.

Hanger, Inc.
Manage front office operations, greet and assist patients, verify patient demographics and insurance details, collect payments, schedule appointments, and maintain accurate electronic health records.

Franciscan Medical Group
Manage patient intake processes, including scheduling, registration, and payment collection. Verify insurance eligibility and benefits, process referrals, and respond to patient inquiries. Maintain accurate patient records in Epic systems and promote MyChart activation.

Sanford Health
Contact patients to schedule appointments, verify demographics, and manage related paperwork. Handle registration duties, including creating electronic files and collecting payments. Collaborate with nursing teams to coordinate appointments and resolve registration issues.

Yale New Haven Health
Deliver high-quality customer service by answering a high volume of incoming calls and scheduling patient appointments, procedures, and exams. Verify and obtain patient information for accuracy, resolve scheduling conflicts, and educate callers on appointment preparation.

Neurocrine Biosciences
Provide field access support services and education to Healthcare Professionals (HCPs) to maximize patient access to products. Communicate with Specialty Pharmacies and Closed Door Pharmacies to support marketed products.

FMOLHS
Register patients in EMR, validate patient information, verify insurance coverage, collect payments, and ensure a high-quality patient experience. Manage patient flow, schedule appointments, process documentation, and handle billing procedures according to payor regulations.

Oregon Health & Science University
Manage scheduling of clinic appointments, referral management, and patient eligibility verification. Provide exceptional customer service to patients and healthcare providers. Accurately enter patient information into the Epic system and ensure financial clearance prior to visits.

Amgen
Support patients, caregivers, and healthcare providers in navigating insurance coverage and reimbursement pathways for Amgen therapies. Educate stakeholders on prior authorization processes, reimbursement considerations, and available patient support resources.

Orsini Healthcare
Oversee daily operations for Benefits Verification (BV) and Prior Authorization (PA) staff, including work assignments and productivity follow-up. Conduct routine and complex audits of benefit investigations and authorization submissions to ensure compliance.

Atlas Healthcare Partners
Verify patient demographic and insurance information, calculate patient estimates, and collect financial obligations. Manage authorizations and ensure coverage for services. Communicate with patients and insurance companies to resolve inquiries and payment issues.

ATI Physical Therapy
Handle medium to high-volume inbound and outbound calls for patient intake and scheduling, following approved workflows. Ensure compliance with HIPAA while meeting KPIs for call volume, productivity, and accuracy.

Bristol Myers Squibb
Develop strong relationships with healthcare providers, offering access and reimbursement support for BMS products. Educate office staff on patient enrollment in support programs and manage patient cases to ensure continuity of care.

Mass General Brigham
Ensure efficient patient check-in and discharge by collecting and verifying patient information, scheduling appointments, explaining insurance policies, processing payments, and obtaining pre-authorizations.

Forefront Dermatology
Handle inbound patient scheduling calls, ensuring accurate information collection. Navigate multiple systems to schedule appointments while maintaining patient comfort. Coordinate patient appointments according to protocols and clinician preferences.

UMass Memorial Health
Handle incoming and outgoing calls to schedule patient appointments across multiple providers and clinics. Secure necessary patient information for financial aspects of care, including demographics and insurance details.

Amgen
Lead and manage a team of Patient Access Liaisons, ensuring performance, training, and compliance. Develop key performance metrics and track team performance against these metrics. Collaborate with cross-functional teams to support patient access to medications and oversee patient programs.

Amgen
Lead and manage a team of Patient Access Liaisons, ensuring performance, training, and compliance. Develop key performance metrics and track team performance. Collaborate with cross-functional teams to support patient access to medications and oversee patient programs.
Viridian Therapeutics
Serve as the primary contact for patients and caregivers regarding medication access and administration. Coordinate treatment with healthcare providers and document details in CRM. Educate patients and healthcare professionals on insurance coverage and affordability resources.
Viridian Therapeutics
Serve as the primary contact for patients and caregivers regarding medication access and administration. Coordinate treatment with healthcare providers and document details in CRM. Educate patients and healthcare professionals on insurance coverage and affordability resources.

Ensemble Health Partners
Coordinate registration duties and oversee staff performance. Monitor daily productivity metrics and provide training for staff. Manage staff schedules and ensure compliance with organizational policies. Assist with revenue cycle tasks and conduct audits for performance improvement.

Amgen
Support patients, caregivers, and healthcare providers in navigating insurance coverage and reimbursement pathways for Amgen therapies. Educate stakeholders on prior authorization processes, reimbursement considerations, and available patient support resources.

PRIA Healthcare Management LLC
Manage a caseload for assigned programs, including data entry and review of new patient cases. Communicate regularly with physician offices and maintain accurate records in Salesforce.

UMass Memorial Health
Handle incoming and outgoing calls to schedule patient appointments across multiple providers and clinics. Secure necessary patient information for financial aspects of care, including demographics and insurance details.

UMass Memorial Health
Handle incoming and outgoing calls to schedule patient appointments across multiple providers and clinics. Secure necessary patient information for financial aspects of care, including demographics and insurance details. Process updates to patient records and collect liabilities as needed.

Bristol Myers Squibb
Develop strong relationships with healthcare providers, offering access and reimbursement support for BMS products. Educate office staff on patient enrollment in support programs and manage patient cases to ensure continuity of care.

UMass Memorial Health
Handle incoming and outgoing calls to schedule patient appointments across multiple providers and clinics. Secure necessary patient information for financial aspects of care, including demographics and insurance details.

Community Health Network
Manage accounts receivables to ensure timely reimbursement for hospital billing and claims. Follow payer-specific regulations, recover delinquent accounts, and document actions taken on accounts. Maintain A/R to meet departmental goals and participate in monthly calls with payers.

NOMS Healthcare
Assist patients and providers by answering medical questions, managing charts, and running patient reports. Document within the electronic medical record system, assist with prior authorizations, referrals, and medical records, and ensure compliance with HIPAA regulations.

Cedars-Sinai
Perform all patient registration activities, including pre-registration and insurance verification. Secure demographic and financial information, determine financial classification, and collect patient payments.

GRIFOLS, S.A.
Educate prescriber office personnel on the Prolastin Direct program, manage patient support services, and ensure compliance with regulations. Collaborate with payor teams to facilitate patient access and address reimbursement issues.

Baptist Health South Florida
Schedule patient appointments for various procedures and treatments, verify demographic and insurance information, and register patients in the scheduling system. Meet individual quality metrics while providing professional and compassionate service in a call center environment.

Krystal Biotech
Educate patients and healthcare providers on payer access and insurance processes. Assist with finding sites of care and coordinating treatment appointments. Provide non-medical educational support and maintain relationships with patients and office staff to ensure compliance with therapy.

Rothman Orthopaedics
Handle incoming calls efficiently, triage calls, create patient records, schedule appointments, and escalate calls as necessary. Maintain productivity levels and meet monthly scorecard expectations for customer satisfaction.

Mallinckrodt Pharmaceuticals
Manage patient assistance and reimbursement support services for biologic medications. Educate patients on the Buy/Bill process and coordinate with specialty pharmacies to resolve access issues.

Great Salt Plains Health Center
Greet patients, complete registration forms, and update information. Schedule appointments and manage patient flow between staff and patients. Ensure compliance with infection control policies and maintain patient confidentiality.

Dompé
Support and maintain patient access services for Oxervate, managing escalations and coordinating with Field Access Managers and vendors. Execute patient support programs, address insurance coverage issues, and monitor reimbursement processes.
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