Lead management & admin assistant for a home organization services in us (home based part time)

● Manage day-to-day administrative tasks (email, calendar, data entry, follow-ups)

● Organize and manage the company inbox, keeping it clean and up to date

● Respond to incoming emails promptly and professionally, escalating where needed

● Keep our CRM or tracking system up to date and organized

● Handle general customer inquiries and route them appropriately

● Support the owner/team with ad hoc tasks as needed Lead Management & Sales

● Monitor and manage our Thumbtack account, responding promptly to new leads

● Conduct outbound and follow-up outreach to potential clients via phone, text, and email

● Pitch our services and guide prospects through the sales process to convert them into clients

● Track leads, follow-ups, and conversions in our CRM or tracking system

● Follow up on quotes/estimates to close the loop on pending leads Scheduling

● Schedule appointments and consultations between prospects/clients and our team

● Manage the team's calendar to avoid conflicts and keep things running smoothly

● Send appointment reminders and confirmations to reduce no-shows Social Media & Outreach

● Manage and post content across our social media accounts

● Reach out directly to potential clients to generate new leads and interest

● Monitor engagement and respond to comments/messages

● Support promotions, seasonal campaigns, or ad content as needed