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Sarah Jenkins
Remote Insurance Investigator jobs in the United States
Job type
Min. salary, $/year
Level
Across the United States, companies are expanding their fraud prevention teams, driving strong demand for insurance investigator remote jobs. This fully remote position offers 377 open roles for professionals eager to support claims accuracy from any location nationwide. As more insurers invest in digital investigation tools, the need for sharp, detail-oriented talent keeps growing.
Successful candidates typically bring strong analytical thinking, excellent communication skills, and a solid understanding of claims processes and fraud detection techniques. Familiarity with surveillance methods, interviewing tactics, and report writing is highly valued, along with the ability to navigate legal and regulatory requirements confidently. Many employers reviewing insurance investigator vacancies look for individuals who can work independently, manage multiple cases, and maintain sharp attention to detail.
Remote work in this field allows investigators to conduct interviews, review documentation, and coordinate with claims teams entirely online, using secure digital platforms and virtual tools. As the insurance industry embraces flexible staffing models, employers across the USA are increasingly open to hiring remote talent for investigative roles, reflecting a broader shift toward distributed teams and digital-first operations. This trend makes it easier than ever to hire an insurance investigator without geographic limitations.
If you're ready to bring your investigative skills to a flexible, remote-friendly career, now is the perfect moment to act. Browse the latest insurance investigator positions on Global Work AI and take the next step toward a rewarding, fraud-fighting career from the comfort of your home.
Philadelphia Insurance Companies
Provide knowledgeable support to customers, agents, and brokers regarding coverage questions, policy servicing, and risk evaluation. Quote and bind new business, process cancellations, and clarify billing inquiries.
remote, NJ, United States$50k – $55k/yrFull TimeJunior (<2 years)
BrightClaim
Review and assess employee benefit claims for eligibility based on policy terms. Gather documentation from claimants and medical professionals to support claim evaluations. Analyze medical records and employment history to make informed decisions.
remote, United States$31k – $39k/yrFull TimeJunior (<2 years)
AAA Mid-Atlantic
Quote and sell insurance through multiple carriers, facilitating service requests accurately and timely. Review policies with policyholders prior to renewal, providing counsel on coverage and payment options.
remote, KS, United States$34k – $62k/yrFull TimeMiddle (2-4 years)
Lakeview Household Insurance Solutions
Conduct outbound and inbound sales calls, utilizing a lead management system and ACD phone system. Cross-sell personal lines insurance products, quote home and auto policies, and navigate carrier websites to finalize quotes and bind policies.
remote, United States$44k/yrFull TimeJunior (<2 years)
Philadelphia Insurance Companies
Provide knowledgeable support to customers, agents, and brokers via phone and email. Quote and bind new business, process cancellations, and clarify billing questions. Evaluate risks and determine eligibility within underwriting guidelines while maintaining accurate documentation.
remote, United States$50k – $55k/yrFull TimeJunior (<2 years)
Fresh Prints
Support commercial insurance renewals and placement activities. Generate and process Certificates of Insurance (COIs). Prepare documentation for underwriters and wholesalers, including quotes and policies.
remote, United StatesFull TimeMiddle (2-4 years)
Horace Mann - Agent Opportunities
Identify and implement insurance solutions for educators, focusing on financial security. Present insurance products to individuals and groups, while actively engaging in networking and community events. Build and manage your agency, leveraging dedicated service representatives for client support.
remote, IL, United StatesFull TimeJunior (<2 years)
EXL Service
Schedule and conduct site-based and virtual property surveys for high value homes. Identify construction materials and unique features, obtain measurements, and generate estimated replacement values.
remote, AZ, United StatesFull TimeJunior (<2 years)
Get Covered
Review policy documentation, support quoting workflows, and ensure accurate enrollment verifications. Serve as an escalation point for complex coverage questions and claims reviews. Analyze claims data to identify coverage gaps and enhance products.
remote, United StatesFull TimeJunior (<2 years)
Jobgether
Develop and update insurance policy language, coverage forms, and manual rules. Research and analyze legislation and regulatory requirements impacting insurance products. Identify industry trends and contribute to product revisions.
remote, United States$70k – $80k/yrFull TimeSenior (5+ years)EXL Service
Schedule on-site surveys and provide risk control reports to insurance clients. Evaluate businesses to identify hazards and improve safety, focusing on Property and General Liability coverage. Manage assignments, secure customer appointments, and complete work on time.
remote, PA, United StatesFull TimeJunior (<2 years)
Anywhere
Manage core agency systems including Agency Management System and Salesforce CRM. Analyze agency data and prepare reports for decision-making. Ensure compliance with licensing requirements for agency staff and maintain carrier appointments.
remote, United StatesFull TimeJunior (<2 years)EXL Service
Schedule on-site surveys and provide risk control reports to insurance clients. Evaluate businesses to identify hazards and improve safety, focusing on Property and General Liability coverage. Manage assignments, secure customer appointments, and complete work on time.
remote, GA, United StatesFull TimeJunior (<2 years)
United Auto Insurance
Conduct field and desk investigations to detect fraud on complex claims, including staged accidents and questionable medical treatments. Prepare and submit comprehensive investigative reports, maintain investigation files, and conduct interviews with insureds, claimants, and witnesses.
remote, FL, United StatesFull TimeLead / ManagerEXL Service
Schedule on-site surveys and provide risk control reports to insurance clients. Evaluate businesses to identify hazards and improve safety, focusing on Property and General Liability coverage. Manage assignments, secure customer appointments, and complete work on time.
remote, GA, United StatesFull TimeJunior (<2 years)
Marsh Region - Modern Woodmen of America
Meet with clients to assess insurance needs and recommend coverage. Provide exceptional customer service and resolve client inquiries. Build and maintain a network through referrals and community engagement. Participate in ongoing training and meet business development goals.
remote, Olive Branch, MS, United StatesFull TimeEntry with Degree
Emergent Holdings
Perform virtual and field premium audits focusing on Workers’ Compensation and General Liability policies. Review accounting records to determine exposure and premium for policyholders. Communicate audit results with agents and policyholders, ensuring understanding.
remote, Lansing, MI, United States$58k – $95k/yrFull TimeLead / Manager
First Chicago Insurance Company (FCIC)
Investigate and settle automobile bodily injury and liability claims, ensuring thorough documentation and compliance with procedures. Conduct investigations, evaluate claims, and negotiate settlements with third parties and legal counsel.
remote, Bedford Park, IL, United States$42k – $75k/yrPart TimeJunior (<2 years)
Polly - Insurance
Analyze, advise, and sell personal lines insurance policies to customers by handling inbound leads, preparing and cross-selling personalized quotes, and closing sales at a strong conversion rate.
remote, United States$60k – $85k/yrFull TimeJunior (<2 years)
Answer Financial
Handle inbound calls to assist customers in comparing and purchasing auto and home insurance. Participate in training programs to obtain or enhance Property & Casualty licenses. Utilize multiple quoting systems to provide accurate insurance quotes and maintain compliance with licensing requirements.
remote, United States$43k/yrFull TimeJunior (<2 years)United Auto Insurance
Conduct field and desk investigations to detect fraud on complex claims, including staged auto accidents and questionable medical treatment. Prepare and submit comprehensive investigative reports, maintain investigation files, and conduct interviews with insureds, claimants, and witnesses.
remote, TX, United StatesFull TimeSenior (5+ years)EXL Service
Schedule on-site surveys and provide risk control reports to insurance clients. Evaluate businesses to identify hazards and improve safety, focusing on Property and General Liability coverage. Manage assignments, secure customer appointments, and complete work on time.
remote, NY, United StatesFull TimeJunior (<2 years)EXL Service
Schedule on-site surveys and provide risk control reports to insurance clients. Evaluate businesses to identify hazards and improve safety, focusing on Property and General Liability coverage. Manage assignments, secure customer appointments, and complete work on time.
remote, NY, United StatesFull TimeJunior (<2 years)
GEICO
Conduct investigations of suspected fraud or illegal activities, including interviewing witnesses and gathering evidence. Evaluate information credibility, coordinate with outside agencies, and provide training to claims departments.
remote, NY, United States$37k – $57k/yrFull TimeSenior (5+ years)EXL Service
Schedule on-site surveys and provide risk control reports to insurance clients. Evaluate businesses to identify hazards and improve safety, focusing on Property and General Liability coverage. Manage assignments, secure customer appointments, and complete work on time.
remote, IN, United StatesFull TimeJunior (<2 years)EXL Service
Schedule and conduct site-based and virtual property surveys for high value homes. Identify construction materials and unique features, obtain measurements, and generate estimated replacement values.
remote, WY, United StatesPart TimeJunior (<2 years)
Ck Specialty Insurance Associates Inc.
Develop and maintain relationships with retail insurance agencies. Evaluate commercial risks and determine marketability and coverage strategy. Analyze submissions, identify underwriting concerns, and structure solutions for complex E&S risks.
remote, United StatesFull TimeJunior (<2 years)
Marsh McLennan
Support the Transportation team by updating and maintaining client information in the management system, issuing certificates of insurance and auto ID cards, invoicing, conducting policy reviews, processing endorsements, and addressing various client service needs as they arise.
remote, United States$36k – $66k/yrFull TimeJunior (<2 years)
Metro Public Adjustment
Conduct virtual or in-person property inspections, identify potential insurance-related property damage, review and interpret insurance policy information, assist clients with the claims process, complete necessary claim paperwork, and provide professional customer service.
remote, PA, United StatesPart TimeJunior (<2 years)
Verisk
Schedule and conduct on-site visits to evaluate commercial properties for insurance underwriting and risk assessment. Identify business operations, construction materials, and safety measures, providing recommendations for loss control.
remote, UT, United StatesFull TimeEntry with Degree
Xperteez Technology
Review and analyze disputed-fault auto claims using video evidence and statements. Assess property and catastrophe damages through aerial imagery. Evaluate contents claims based on photographs, providing detailed valuations.
remote, United StatesFull TimeSenior (5+ years)
University of Miami
Verify insurance eligibility and authorization for patients, ensuring accurate financial classifications in systems. Contact payers for authorizations, generate referrals, and respond to inquiries regarding insurance coverage.
remote, FL, United StatesFull TimeSenior (5+ years)
AmeriLife
Lead clients through discovery of their insurance needs, manage daily sales activities, handle incoming calls from referral sources, complete insurance applications, and explain various insurance products and their advantages.
remote, PA, United StatesFull TimeJunior (<2 years)
Crump
Lead clients through discovery of personal or business needs, articulate gaps and opportunities, and describe insurance solutions. Manage daily activities, drive sales, handle incoming calls, and complete insurance applications.
remote, PA, United StatesFull TimeJunior (<2 years)
Pioneer Agency
Consult with clients to assess their insurance needs and recommend appropriate life, health, and retirement products. Provide ongoing client support and maintain relationships.
remote, PA, United States$50k – $75k/yrFull TimeEntry with DegreeMetro Public Adjustment
Assist in inspecting property damage, learn to interpret insurance policies, estimate losses, and support senior adjusters in preparing claims documentation. Communicate with clients, contractors, and insurance carriers while delivering exceptional customer service during stressful situations.
remote, Nevada, United States$35k/yrPart TimeEntry with DegreeHazen Insurance Agency LLC
Develop and implement sales strategies for personal lines insurance products. Identify new business opportunities and conduct market research. Build and maintain client relationships, conduct insurance needs assessments, and provide exceptional customer service.
remote, IN, United StatesFull TimeJunior (<2 years)Metro Public Adjustment
Conduct virtual or in-person inspections of properties to identify insurance-covered damage. Interpret insurance policies and complete necessary paperwork for claims processing. Drive business growth and success through effective client engagement and service.
remote, Pennsylvania, United StatesPart TimeJunior (<2 years)Lakeview Household Insurance Solutions
Proactively engage with policyholders for renewals and retention initiatives. Conduct policy reviews to identify coverage gaps and recommend solutions. Address customer concerns and present alternatives to prevent cancellations.
remote, Coral Gables, FL, United States$44k/yrFull TimeJunior (<2 years)
Clearcover
Prepare and track rate, rule, and policy form filings in SERFF, ensuring compliance. Monitor profitability and performance metrics, reporting findings monthly. Investigate performance questions, analyze data, and recommend actions.
remote, United States$85k – $105k/yrFull TimeJunior (<2 years)10,000,000+ more jobs available!
