Job Overview

At Polly, we're changing the way people shop for insurance through technology. If you’re a driven personal lines insurance sales agent with a high gear, digital orientation, and a heavy growth emphasis, you’ll likely have a strong interest in this position, which is remote based (home office). Our licensed insurance agents are empowered to sell by using Polly’s cutting-edge technology products.

Job Overview

As a Sales Center Agent here at Polly, you will analyze, advise, and sell personal lines insurance policies to customers, by:

• Handling an average of 150 inbound leads per month with motivated real-time car buyers (no cold calling)
• Navigate through multiple carrier systems while preparing & cross-selling personalized quotes
• Provide expert advice and recommendations to our customers and clients
• Close sales at a strong conversion rate from your high inbound lead flow
• Foster an unmatched customer experience at every touchpoint

New Agent Schedule

The Polly Sales Center is operational 9:00am – 8:00pm (EST); Monday – Friday and 10-7 on Saturdays. New Agent Schedule is 11am-8pm ET, 4 days/week and every Saturday 10am-7pm ET. Schedules will be assigned based on business needs and commence upon completion of full-time training.

Training

During training, you’re expected to work full-time and be logged in during training hours. You will work 8 hours a day (40 hours a week) and your training will consist of a mix of live sessions and independent time. Group training hours alternate weekly for 4 weeks and consist of 2 weeks of a Monday – Friday 10am-7pm ET schedule and 2 weeks of a Tuesday-Saturday 10am-7pm ET schedule. Once training is complete, you will transition to your full time New Agent Schedule listed above.

Compensation

Our average performing agents have the opportunity to make 60k-85k in total compensation annually. Salary is based on location and experience.

What You’ll Need to Succeed

• A valid Property and Casualty insurance license
• 1+ year(s) of experience selling auto & home insurance in a call center
• Experience selling multiple carriers and multiple state coverages
• Persuasive; persistent and confident in closing a sale in fast paced setting
• Excellent communication, organization, and multi-tasking skills
• Self-initiative to continuously follow up with warm leads to drive deals to completion
• Dedicated, distraction-free home workspace
• Maintain availability during assigned work hours to meet call volume and service expectations
• Adhere to assigned schedules, including evenings and Saturdays, based on business coverage needs
• Meet established productivity, quality, and performance standards
• Navigate multiple computer systems simultaneously while actively engaged with customers
• All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk
• Reliable high-speed internet with wired connection (cable, fiber or DS) from a major ISP with a minimum of 25 Mpbs download and 10 Mbps upload are required; 50 Mbps of download / 25 Mbps upload (or higher) are recommended
• Experience with AMS360, PL Rater, and/or other rating tools preferred

Work & Life, Balanced – We’re Here for You:

• Medical, dental and vision insurance
• HSA, FSA, Dependent Care FSA and Commuter pre-tax benefit
• 3 Weeks PTO Allowance
• Paid Parental leave + baby cash
• Generous holiday time
• Matching 401(k) contributions
• Life & disability Insurance
• Work from home

Polly is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status as defined by federal, state or local law.

About Polly

Polly delivers unexpected value by embedding insurance into life's biggest purchases. As the leading embedded automotive insurance marketplace, Polly seamlessly integrates coverage options from 40+ insurance carriers into the automotive buying experience at thousands of dealerships across the country, delivering savings to consumers when they need it most. With more than $11 billion in coverage placed, shoppers trust Polly for instant quotes, immediate coverage, and expert live agents. Experience the unexpected value of embedded auto insurance at Polly.co