Harris Computer

·3 days ago

Harris Computer

·3 days ago

Expert service delivery manager

Apply now

Location

remote, SC, United States

Commitment

Full Time

Level

Junior (<2 years)

Required skills

Service Delivery ManagementClient Relationship ManagementKPI ReportingSLA ManagementHosting ManagementPerformance MonitoringChange ControlStakeholder ManagementEscalation ManagementProfit Margin ManagementSecurity ComplianceTechnical Reporting

Job Description

Manages our technology client relationship including daily communications, weekly status meetings, and monthly KPI/SLA reporting to executives
Owns all client hosting issues and ensures they are satisfactorily resolved
Delivers regular program status updates and performance reporting
Owns all collaboration to ensure internal groups and business partners are delivering successfully
Technology escalation point for our clients
Manages our hosting profit margin and continuously strives to maximize
Manages client delivery expectations
Manages environmental change control for client awareness and acceptance
Manages numerous internal workstreams for our clients (decommissions, right-sizing, security, best practices)
Executes performance monitoring tools and reporting for proactive issue identification and resolution

Ready to join the team?

Apply now

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Sun
- 1:00 PM - 2:00 PM
  Senior Product Manager Interview
  Sarah Jenkins
- 2:30 PM - 3:00 PM
  Initial Interview
  Alex Chen
Mon
- 11:00 AM - 11:15 AM
  Product Manager Interview
  David G. (Hiring Manager)
- 4:15 PM - 5:15 PM
  First Round Interview
  Sophie L.
Tue
- 1:20 PM - 1:45 PM
  Introductory Interview
  Marta W.
- 2:30 PM - 3:00 PM
  Kick-off Interview
  Daria (HR)
Wed
- 1:00 PM - 1:45 PM
  Qualifying Interview
  James Miller
- 5:30 PM - 6:00 PM
  Discovery Interview
  Chris V.
Thu
- 2:30 PM - 3:00 PM
  First Interview
  Michael T.
- 4:00 PM - 5:00 PM
  Interview
  Den

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Expert service delivery manager

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Job Description

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on applications

Over 200,000 job seekers trust us

Frequently Asked
Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours
on applications

Over 200,000 job seekers trust us

Frequently Asked
Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Expert service delivery manager

Required skills

Job Description

Ready to join the team?

Similar Jobs:

Workday service delivery manager

Workday service delivery manager

Service delivery manager

Service delivery manager

Service delivery and provisioning program manager

Service delivery manager

Manager, it service delivery

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours on applications

Over 200,000 job seekers trust us

Frequently Asked Questions

How does Global Work AI apply to jobs without spamming?

Is Global Work AI safe for my professional reputation?

Do I need a “perfect” resume to use Global Work AI?

What will my resume and cover letter look like before they’re submitted?

Will recruiters be able to tell that I used AI to apply?

What if I’m not satisfied with Global Work AI?

Stop wasting hours
on applications

Frequently Asked
Questions

Stop wasting hours
on applications

Frequently Asked
Questions