POSITION SUMMARY

Provides day-to-today corporate system administration and engineering support for the organization's computer and network systems.

ROLE AND RESPONSIBILITIES

• Ensures sound integration, data, security, and business architecture design throughout all stages within the capability (platform) lifecycle
• Leads the implementation of information security requirements
• Leads design and development of proof-of-concepts or minimum viable products as well as architecture design and technology evaluation artifacts
• Drive reuse of common services defined by enterprise architecture standards
• Provides oversight and governance of technology standards and frameworks for assigned systems and platforms
• Participates in development of Enterprise Engineering and Architecture Standards and Practices as required
• Establishes the technical framework for the capability (platform) strategy and lifecycle
• Works with the capability (platform) manager to define business-value based objectives and user stories for upcoming sprints
• Develops innovative solutions, taking into consideration performance, scalability, and availability with realistic implementation schedules
• Drives continuous improvements of implementation methodology and service offerings based on customer/employe experiences
• Works with developers, administrators, and support staff to analyze incident trends & underlying system problems to identify incremental improvement of opportunities that support/drive key business value drivers
• Follows IT Disaster Recovery policy and standards
• Responsible for the lifecycle management of Windows OS, ensuring a practical approach to maintaining a common version of software across all desktops in the environment
• Architects and implements modern desktop and mobile device management solutions using Windows 10, MEM (ConfigMgr and Intune)
• Designs, develops, and implements modern security solutions leveraging Microsoft Defender ATP, Intune, OMS and Device Health
• Supports, diagnoses, and troubleshoots technical IT issues as they arise
• Assists in identifying and resolving applications and operating system issues that hinder user productivity
• Maintains regular and predictable attendance
• Performs general clerical duties and special projects as needed

Qualifications

PREFERRED SKILLS

• Communicates effectively with strong interpersonal skills
• Demonstrates effective leadership
• Solves problems and makes decisions independently and proactively

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Bachelor's degree; and/or two to three years of related working experience

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 25 pounds at a time