1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins
Onsite It Support Manager jobs in Nebraska, USA
Job type
Min. salary, $/year
Level
Nebraska businesses are actively seeking a skilled IT support manager to lead technical teams and keep operations running smoothly. This on-site role offers 374 open positions for professionals ready to oversee help desk functions, manage infrastructure projects, and support end users across growing organizations. With technology needs expanding statewide, this is an excellent time to explore IT support manager jobs in Nebraska.
The ideal candidate brings strong troubleshooting abilities, leadership experience, and a solid grasp of network administration, hardware and software systems, and ticketing platforms. Employers typically look for someone who can balance hands-on technical work with team supervision, vendor coordination, and process improvement. Excellent communication skills are essential, as the role often involves translating technical issues into clear guidance for non-technical staff. Familiarity with cybersecurity best practices and cloud-based tools is increasingly valued across IT support vacancies in this field.
On-site work remains the standard for this position, allowing managers to directly oversee equipment, respond quickly to technical incidents, and build strong relationships with staff across departments. Nebraska's expanding business and healthcare sectors continue to drive demand for dependable IT leadership, making local companies eager to hire a IT support manager who can adapt to hands-on environments. Regional hiring outlook remains steady, with organizations prioritizing candidates who bring both technical depth and interpersonal strength.
If you're ready to take the next step in your IT career, explore current IT support manager positions available through Global Work AI. Take the opportunity to connect with employers across Nebraska looking for dedicated professionals like you.
Creighton University
Manage daily operations of the Athletic Ticket Office, including maintaining season ticket holders and donors, designing season tickets, and managing accounting and finances.
onsite, Omaha, NE, United StatesFull TimeEntry with Degree
Run Networks
Manage and maintain networks, performing regular maintenance tasks and monitoring servers and devices. Provide end-user support via phone and on-site, addressing various software applications. Contribute to and utilize automation scripts and procedures for efficiency.
onsite, Omaha, NE, United StatesFull TimeJunior (<2 years)
Valmont Industries, Inc.
Provide Tier 1 and Tier 2 support for end-user hardware, software, and connectivity. Troubleshoot desktops, laptops, operating systems, and network connections. Monitor operational events, fulfill service requests, and escalate issues as needed.
onsite, Omaha, NE, United StatesFull TimeSenior (5+ years)
Mosaic
Provide advanced technical support for complex IT issues, mentor junior Help Desk Analysts, and lead initiatives to improve service delivery. Respond to technical support requests, ensure accurate documentation, and manage user accounts and access requests.
onsite, Omaha, NE, United StatesFull TimeSenior (5+ years)
NEBCO
Oversee enterprise technology infrastructure operations, ensuring reliability, security, and performance. Serve as a senior technical resource for networking, servers, virtualization, and storage issues. Monitor system performance and implement solutions to minimize disruptions.
onsite, Lincoln, NE, United StatesFull TimeSenior (5+ years)
Scooter's Coffee
Lead and support the team to deliver personalized customer service and ensure the execution of quality drinks. Coach baristas to uphold service standards, manage store profitability, and monitor labor costs.
onsite, Omaha, NE, United States$36k – $40k/yrFull TimeJunior (<2 years)
YMCA of Lincoln
Oversee and monitor specific areas and activities within the YMCA, ensuring safety and adherence to facility rules. Enforce safety policies and guidelines while building relationships with members and program participants. Respond to inappropriate actions professionally and effectively.
onsite, Lincoln, NE, United StatesPart TimeJunior (<2 years)
Pacific Life
Lead the Structured Settlements Operations team, ensuring service delivery and a positive customer experience. Manage team performance, staffing, coaching, and employee development. Ensure processing quality, regulatory compliance, and effective operational controls.
onsite, Omaha, NE, United States$108k/yrFull TimeJunior (<2 years)
AURORA COOPERATIVE ELEVATOR COMPANY
Oversee daily office functions, including accurate billing of invoices and managing customer accounts. Record inventory movements in the computer system and code expense invoices for vendor payments. Provide support to other divisions and perform additional duties as assigned.
onsite, Byron, NE, United StatesFull TimeJunior (<2 years)
General Dynamics Information Technology
Provide first point of contact for IT problem resolutions, assisting customers with technical issues via phone, email, and ITSM. Diagnose and resolve application issues, document requests and incidents, and escalate tickets as necessary.
onsite, Offutt AFB, NE, United States$56k – $75k/yrFull TimeJunior (<2 years)
Hy-Vee, Inc.
Manage daily operations of the Aisles Online department, supervise employees, and organize workflow for efficiency. Handle customer concerns, maintain quality control, and communicate labor needs to supervisors.
onsite, Fremont, NE, United StatesPart TimeLead / Manager
Omaha Tribe of Nebraska
Provide technical support for computer systems, hardware, and software management. Maintain system functionality through testing and troubleshooting, manage inventory and procurement, and prepare user reference materials. Ensure security training compliance and maintain surveillance systems.
onsite, Macy, NE, United StatesFull TimeJunior (<2 years)
Fiserv
Provide technical support and troubleshooting for end-user devices, focusing on Windows operating systems. Manage device configuration, endpoint security, and application deployment. Utilize tools like SCCM and Intune for device management and automation.
onsite, Alpharetta, GA, United States$110k – $186k/yrFull TimeSenior (5+ years)
CHS, Inc.
Facilitate customer inquiries and disputes, including onboarding, account changes, and billing. Provide support for contract administration, product delivery, and order fulfillment. Address customer inquiries related to payments and invoices, and monitor contract performance for compliance.
onsite, Holdrege, NE, United StatesFull TimeMiddle (2-4 years)
Hudl
Serve as the first point of contact for users, addressing inquiries via phone, email, and online chats. Provide technical troubleshooting and guidance on product features to enhance user experience. Collaborate with team members to deliver effective support solutions for coaches, athletes, and fans.
onsite, Lincoln, NE, United States$40k/yrFull TimeJunior (<2 years)Fiserv
Manage merchant issues from intake to resolution, ensuring clear communication and timely follow-up. Proactively engage with merchants based on account health indicators and service trends.
onsite, Alpharetta, GA, United States$46k – $57k/yrFull TimeMiddle (2-4 years)
Employee Navigator
Become an expert in the Employee Navigator platform, providing solutions to client issues and questions. Serve as the first line of support via email, phone, or support forum. Assist clients with benefits enrollment, carrier and payroll integrations, and employee onboarding.
onsite, Omaha, NE, United States$50k – $56k/yrFull TimeMiddle (2-4 years)
Deloitte
Lead the development of customer experience strategies, advise on Qualtrics solution architecture, and direct the design and deployment of Qualtrics solutions. Oversee integrations with CRM and HRIS systems using APIs and SSO.
onsite, Atlanta, GA, United States$172k – $338k/yrFull TimeSenior (5+ years)General Dynamics Information Technology
Provide technical support to end-users via phone, email, and ITSM tools. Diagnose and resolve application issues, escalating when necessary. Document requests and incidents according to standard operating procedures, and maintain communication with customers regarding case status updates.
onsite, Offutt AFB, NE, United States$61k – $83k/yrFull TimeMiddle (2-4 years)FOSTERING FUTURES
Supervise direct care staff to ensure high-quality services for at-risk youth. Implement trauma-informed practices, monitor daily schedules, and respond to incidents. Conduct facility checks, manage administrative tasks, and participate in a rotating on-call schedule for emergencies.
onsite, Omaha, NE, United StatesFull TimeJunior (<2 years)
Intercontinental Exchange Holdings, Inc.
Provide technical support for clients using ICE Mortgage Technology products. Resolve issues independently for 85% of cases, ensuring timely service level attainment. Participate in identifying product defects and enhancements, and document client interactions in the CRM system.
onsite, Jacksonville, AR, United StatesFull TimeMiddle (2-4 years)
Govcio LLC
Lead IT support at the site level, managing escalated tickets and critical system issues. Mentor junior engineers and implement IT best practices. Ensure operational uptime and reliable IT services.
onsite, Omaha, NE, United States$62k – $72k/yrFull TimeSenior (5+ years)
Centris Federal Credit Union
Lead the management and maintenance of lending systems, ensuring regulatory compliance and optimal member service. Troubleshoot system issues, conduct system maintenance, and oversee change management processes.
onsite, Omaha, NE, United StatesFull TimeJunior (<2 years)
Zachry Group
Manage document control activities including logging, distributing, and maintaining project documentation such as drawings and reports. Support project teams by ensuring documents meet quality standards and assist in tracking project assignments.
onsite, Omaha, NE, United StatesFull TimeJunior (<2 years)
State of Nebraska
Supervise administrative support staff, including prioritizing work and conducting performance evaluations. Coordinate office procedures, maintain databases, prepare court documents, and track budgets. Provide customer service and manage office supplies.
onsite, Bellevue, NE, United States$47k/yrFull TimeLead / Manager
Crete Carrier Corporation
Provide corporate system administration and engineering support for computer and network systems. Lead implementation of information security requirements and design proof-of-concepts. Oversee technology standards and frameworks, develop innovative solutions, and manage the lifecycle of Windows OS.
onsite, Lincoln, NE, United StatesFull TimeJunior (<2 years)
TMCO, Inc.
Manage and maintain IT infrastructure, providing technical support and troubleshooting for hardware, software, and networks. Collaborate with cross-functional teams to implement IT solutions and ensure secure operation of systems.
onsite, Lincoln, NE, United StatesFull TimeJunior (<2 years)Mosaic
Lead shifts by example, providing direct care and operational oversight. Train, coach, and onboard new Direct Support Professionals (DSPs). Coordinate daily activity schedules, assist with treatment planning, manage finances, and ensure accurate documentation.
onsite, Axtell, NE, United StatesFull TimeJunior (<2 years)
Leidos
Support the testing, implementation, deployment, maintenance, and administration of classified cyber systems and networks.
onsite, Omaha, NE, United States$70k/yrFull TimeJunior (<2 years)
Charles Schwab Inc.
Shape future-state vision and develop actionable strategies and roadmaps. Lead complex projects from analysis through execution. Analyze business and client needs to identify opportunities and develop recommendations.
onsite, Austin, TX, United StatesFull TimeSenior (5+ years)Timpte
Lead daily IT operations and support across locations; manage ticket triage, assignments, and user communication. Supervise and develop IT staff; prioritize workloads and coordinate coverage. Own execution of IT projects and cybersecurity priorities; track schedules and report progress.
onsite, David City, NE, United States$150k/yrFull TimeLead / Manager
Pregis
Provide customer support and inside sales assistance, responding to inquiries and managing orders. Ensure accurate entry of customer orders into SAP and monitor inventory levels. Collaborate with Supply Chain and Operations to manage allocations and track delivery updates.
onsite, New Albany, IN, United StatesFull TimeJunior (<2 years)
E&M Technologies, Inc.
Manage support, maintenance, and enhancement of database systems, focusing on administrative tasks, performance optimization, and upgrades. Develop strategies for monitoring database health, resolving complex issues, and implementing backup and recovery solutions.
onsite, Offutt AFB, NE, United StatesFull TimeJunior (<2 years)
Helio Health
Manage the maintenance of a behavioral health community residence, including room turnovers and general house upkeep. Supervise food service personnel and ensure compliance with sanitation and infection control policies.
onsite, Lincoln, NE, United States$44k/yrFull TimeEntry with DegreeCarson Group
Plan and coordinate advisor transitions, ensuring projects meet timelines, budgets, and quality standards. Develop transition plans, coordinate resources, and monitor project progress. Communicate updates to stakeholders, prepare reports, and resolve issues.
onsite, Omaha, NE, United States$68k – $85k/yrFull TimeMiddle (2-4 years)
Thrasher Group
Lead the customer care team, ensuring accountability and alignment with company values. Own metrics related to lead-to-appointment conversion and service levels, and develop action plans for improvement. Coach team members through training and live call monitoring, providing feedback on performance.
onsite, Omaha, NE, United States$80k – $105k/yrFull TimeLead / Manager
Riverside Technologies Inc
Provide on-site technical assistance for computer systems, software, and hardware issues. Train users on basic computer usage, maintain system performance, and install or repair hardware and software. Run diagnostic programs to identify and resolve problems with LAN, WAN, and other systems.
onsite, Omaha, NE, United StatesFull TimeJunior (<2 years)
Lead a team in managing interdependencies across projects, oversee complex change request escalations, and provide technical leadership in network architecture. Recruit and mentor a high-performing team while fostering a culture of continuous learning and accountability.
onsite, Council Bluffs, IA, United States$150k – $217k/yrFull TimeLead / ManagerBadger Body & Truck Equipment
Manage daily operations of the service department, including scheduling and workflow coordination. Develop service policies and procedures to enhance efficiency. Monitor performance of service technicians, providing coaching to ensure high-quality workmanship.
onsite, Omaha, NE, United States$55k – $85k/yrFull TimeJunior (<2 years)
Buildertrend
Provide first- and second-tier support for hardware, software, network, and account access issues. Set up new-hire equipment, manage the ticket queue, and handle basic account administration in Active Directory.
onsite, Omaha, NE, United States$38k – $44k/yrFull TimeEntry with Degree10,000,000+ more jobs available!
