Social worker program manager gs-0185-13

Summary

Based at the Birmingham East VA Clinic (BEVAC), the Supervisory Social Worker serves as a clinical supervisor within the Behavioral Health Interdisciplinary Program (BHIP), which provides general mental health care. The position reports to the BHIP Program Manager and ultimately to the Associate Chief of Staff for Mental Health (ACOS MH).

Duties

Total Rewards of an Allied Health Professional Duties include, not limited to:

• Establishes and communicates performance expectations and guidelines through the formal performance management system.
• Sets and monitors productivity targets for supervised staff.
• Observes and evaluates employee performance, including FPPE/OPPE requirements.
• Manages clinic profiles, ensuring appropriate availability, bookability, utilization, scheduling, and productivity.
• Monitors and reports relevant data from BHIP and provider management dashboards.
• Provides regular informal feedback and completes formal performance evaluations.
• Coordinates performance reviews with Discipline Leads for staff outside of Social Work.
• Addresses informal complaints and grievances, develops work improvement plans, and recommends personnel actions as needed.
• Exercises supervisory authority in work assignment and workload distribution.

The incumbent performs the following remedying actions:

• Resolves informal complaints and grievances;
• Establishes and executes performance improvement plans;
• Makes personnel recommendations;

The incumbent performs the following operational duties:

• Reviews and approves or disapproves leave requests;
• Ensures that direct reports are trained and fully comply with the provisions of the safety regulations as appropriate for general and area specific operations;
• Reviews and assures that the documentation of the assigned staff reflects the services provided and meets TJC, Health Care System, and mental health documentation standards.

The incumbent performs the following duties related to the area of mentoring:

• Provides work-related advice and counsel to employees with the goal of further developing careers of direct reports, as deemed appropriate by incumbent and in line with employees' clinical disciplines and practice areas.

The incumbent performs the following duties related to the area of clinical guidance:

• Coordinates and monitors clinical training/development of direct reports who provide psychotherapy, mental health assessments, care management, and other psychosocial services.
• Responsible for assessing, verifying, monitoring, and reporting on the clinical competency of direct reports providing these services.
• Considers and recommends staff members for further clinical training and development based on staff abilities, goals, and clinic operational needs.

Clinical Responsibilities:

• Provides comprehensive biopsychosocial assessments.
• Identifies treatment needs.
• Facilitates referral, linkage, and coordination with appropriate medical, psychotherapeutic, and psychiatric services.

All other duties as assigned.

Work Schedule:

Monday - Friday 08:00 - 16:30 pm. Schedule subject to change based on agency needs.

Recruitment/Relocation Incentives (Sign-on Bonus):

Not Authorized

Permanent Change of Station (Relocation Assistance):

Not Authorized

EDRP Authorized:

Former EDRP participants ineligible to apply for incentive. Contact the EDRP Coordinator for questions/assistance.

Pay:

Competitive salary and regular salary increases

Paid Time Off:

37-50 days of annual paid time off per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.

Parental Leave:

After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy:

After 60 days of employment, full-time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement:

Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance:

Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework:

This is not a virtual position.

Functional Statement #:

1844F

Permanent Change of Station (PCS):

Not Authorized

Requirements Conditions of employment

You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• Citizenship: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).
• Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE).

Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.

Licensure:

Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.

Grandfathering Provision:

The following is the standard grandfathering policy for all title 38 hybrid qualification standards. Please carefully review the qualification standard to determine the specific education and/or licensure/certification/registration requirements that apply to this occupation.

1. All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure or certification that are part of the basic requirements of the occupation.
2. For employees who do not meet all of the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:
3. Such employees in an occupation that requires a licensure or certification, may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions.
4. Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.
5. Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all of the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation.

Grade Determinations:

Supervisory Social Worker, GS-13 Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment.

Preferred Experience:

• Experience with VA mental health clinical services.
• Experience with process improvement including lean, systems redesign, and high reliability organizations.
• Experience with managing access, quality, and patient experience.
• Experience with Measurement Based Care, FLOW, Evidence Based Care.

Reference:

For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-11

The actual grade at which an applicant may be selected for this vacancy is in the range of GS-13.

Physical Requirements:

See VA Directive and Handbook 5019, Employee Occupational Health Services.

Education Note:

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply.

The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.