Seasonal store manager (101-04)

Please note: These are seasonal roles with Noor Staffing Group, representing Hickory Farms. You’ll work with Hickory Farms products but be employed by Noor Staffing Group.

About Hickory Farms:

Since 1951, Hickory Farms has connected people with savory flavors to share and send. Our specialty cured meats and cheeses are available for purchase online, in catalogs, in leading mass merchants and supermarkets, and in seasonal retail locations in the US and Canada. Hickory Farms is a privately held company with nearly 75 years of delivering quality, well-loved food gifts and charcuterie essentials. Every member of our nimble, dynamic team makes an impact every day in a high-energy, results-driven culture.

Our Values lead the way. They are: The customer is our focus. Integrity and respect. We own it. Everyone has a place at the table. We embrace change. We savor the journey together.

Requirements

Position Overview: Seasonal Store Manager

Reports to: Seasonal Area Manager

The Seasonal Store Manager is responsible for leading the day-to-day operations and performance of one or more seasonal retail locations. This role includes meeting sales goals, managing staff, executing visual merchandising, ensuring inventory accuracy, preventing loss, and maintaining compliance with company and operational standards.

The Store Manager plays a key role in driving exceptional customer experiences, leading by example, and developing a high-performing sales team. This position requires flexibility, availability, and a proactive approach to problem-solving.

Schedule and Availability:

Schedule is based on business needs. Following Thanksgiving, Seasonal Store Managers are expected to work a minimum of 32 hours per week when sales volume supports the additional labor expense, with additional hours as needed for successful store operations. Must be available to work all required shifts and travel to the store on short notice, including any day or time, to address operational needs.

Schedule Requirements:

• Must be scheduled for a minimum of 32 hours per week
• Must be available to work any shift, including evenings, weekends, and holidays as needed
• Must be able to travel to the store on short notice to resolve operational issues

Essential Duties & Responsibilities

• Recruit, interview, and hire seasonal Sales Associates in coordination with the Seasonal Area Manager
• Lead all aspects of daily store operations including staffing, sales, merchandising, inventory, and loss prevention
• Achieve or exceed sales and performance targets for assigned location(s)
• Train and coach Sales Associates on product knowledge, sales techniques, and operational procedures
• Ensure all team members consistently follow the company’s customer engagement strategy: Greet, Engage, Identify Needs, Recommend, and Close
• Deliver a best-in-class customer experience that reflects the Hickory Farms brand
• Monitor and report performance issues to the Headway Corporate Employee Relations Specialist
• Immediately report any legal employee relations issues (e.g., harassment, discrimination) to the Seasonal Area Manager and Employee Relations Specialist
• Ensure compliance with all company policies, safety protocols, and loss prevention standards
• Report any workplace injuries to the corporate office within 24 hours using the required forms
• Be available to visit the store on short notice, including off-hours, weekends, and evenings
• Perform intermediate math functions, including calculating discounts, percentages, and sales metrics
• Complete all assigned training modules and ongoing learning materials
• Perform other duties as assigned

Education and/or Experience

• A high school diploma or GED
• A strong background in retail or customer service management

Supervisory Responsibilities

Directly Supervises: Sales Associates

Critical Competencies for Success:

• Critical Thinking and Problem-Solving skills
• Strong Leadership and Organizational Skills
• Ability to motivate and drive team performance
• Effective decision-making
• Integrity and Honesty
• Flexibility and Adaptability
• Conflict Management and Stress Tolerance

Work Environment/Physical Demands:

This position involves a fast-paced retail environment, requiring constant movement, standing, and interaction with customers. Employees will need to stand for extended periods and may engage with up to 30 customers per day.

Physical Requirements:

• Ability to stand for at least two consecutive hours
• Exert up to 42 lbs. occasionally, and up to 25-35 lbs. frequently
• Frequent bending, lifting, reaching, and walking
• Use of hands/fingers, including repetitive motions, for tasks like operating a cash register, stocking, and merchandising
• Interaction with customers, including greeting, assisting, and engaging

Work Environment:

• Primarily in a high-traffic retail environment within a mall
• Exposure to weather, hot/cold temperatures due to product restocking and freezer access
• Occasional local travel to other locations may be required

Travel:

Local travel to other store locations may be required if another manager is absent

Additional Notes:

This job description may be modified at any time to meet company or operational needs.

Pay:

$18.00 - $21.00 / hour

Benefits:

As this is a seasonal position, it is not eligible for medical or other company-sponsored benefits, unless required by applicable state or federal laws. As a seasonal team member, you’ll get 30% off our delicious Hickory Farms products.

Hickory Farms is an Equal Opportunity Employer committed to creating a diverse and inclusive culture that does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.