Pharmacy assistant

Job Details:

Job Location: KTA Puainako Store 3 - Hilo, HI

Position Type: Full-Time/Part-Time

Salary Range: $18.00 - $23.00 Hourly

Job Shift: Day

About KTA Super Stores

We owe our century of existence entirely to the people of Hawai‘i Island. From our modest beginnings in a 500-square-foot store in 1916, KTA Super Stores and our associates remain deeply rooted in a single, quiet philosophy: to humbly serve the community that sustains us.

Core Responsibilities

The primary responsibility of a Pharmacy Assistant is to ensure customer satisfaction by accurately assisting the Pharmacists on duty with processing and filling prescriptions, while increasing customer loyalty by providing courteous, pleasant, and patient service.

Prescription Processing & Filling:

• Receive prescriptions and medical information from customers.
• Retrieve proper drugs from shelves, type, bill, count, and package prescriptions using manual tools or automatic pill counters/robots.
• Charge and collect payments using the POS cash register system.

Inventory & Stocking:

• Properly price, rotate, stock, and merchandise items in correct locations in the pharmacy and sales floor.
• Order, check-in, store supplies, process returns, check for outdated items, and process invoices.

Department & Technology Maintenance:

• Refill and maintain pill-counting technology/robots.
• Keep work areas clean and orderly by dusting, discarding trash, and maintaining a safe environment.

Customer & Team Engagement:

• Promptly, courteously, and efficiently greet, thank, offer assistance to, and meet the needs of all customers with local hospitality.
• Answer incoming phone calls, transfer calls, troubleshoot insurance claim issues, and handle pages over the PA system.

Working Conditions & Physical Demands

Environment:

Frequently work indoors in a clean, air-conditioned, adequately lighted environment. Occasionally work in a store warehouse (noisy and dusty). Seldom require travel to other store locations.

Physical Effort:

Continuously stand and walk throughout entire shifts; use hands/fingers to open medication containers and type on computers. Occasionally stoop, bend, squat, kneel, crouch, reach, and climb ladders/step-stools. Seldom lift and carry up to 50 lbs.

Safety & Security:

Adhere strictly to company safety practices, confidentiality rules, and patient privacy policies.

Benefits & Work Culture

Flexible work scheduling. Comprehensive on-the-job training. Health, dental, vision, paid time off, and retirement options for eligible associates.

Notice to Applicants:

This document is a summary job posting intended for public recruitment and outline purposes only. Upon hire, associates are required to review, sign, and adhere to the official internal KTA Super Stores Job Description and company standards for this position.

Equal Employment Opportunity

KTA Super Stores is an Equal Opportunity Employer. We do not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, color, ancestry, age, disability, marital status, arrest/court record, or any other protected class under Hawaii law. Pay differentials are strictly based on seniority, merit, production, or bona fide occupational qualifications (BFOQs).

Qualifications:

What You Bring

• Age Requirements: Must be at least 16 years of age to use a case cutter. Must be at least 18 years of age to operate a freight elevator, trash baler, or company vehicles/forklifts (requires company certification and valid Driver License).
• Background Check: Must consent to a criminal background check and be free from any felony convictions related to a controlled substance.
• Skills & Knowledge: Strong mathematical skills for computing, measuring, and billing. Proficiency in using computers, keyboards, office equipment, and pharmacy software/technology. Knowledge of health insurance plans is helpful.
• Work Habits: Focused, detail-oriented, patient, flexible, honest, and able to perform accurately in high-pressure or fast-paced situations.
• Availability: Available to work shifts 7 days a week including holidays, generally between 6:00 am and 8:00 pm.

Note: In accordance with Hawaii Revised Statutes § 378-2.4, KTA Super Stores does not ask for or rely on an applicant's salary history to determine starting pay.