Office coordinator - accounts receivable

We are seeking an organized and detail-oriented Office Coordinator/Accounts Receivable to support accounts receivable, collections, and daily office operations. This role includes reconciling transactions, following up on outstanding balances, assisting customers with billing questions, and handling general office and administrative tasks. This is an in-office, part-time position requiring approximately 25–30 hours per week, Monday through Friday, with preferred hours of 9:00 AM to 2:00 or 3:00 PM. There may be an opportunity to transition into a full-time role in the future.

Please note: The entire application must be completed in order to be considered for this position. Incomplete applications will not be reviewed.

Manage customer accounts, invoicing, payments, and outstanding balances. Apply payments and resolve billing or payment discrepancies. Categorize daily transactions accurately in QBO. Contact customers by phone, email, and text regarding past-due balances. Maintain accurate records of payments and collection activity. Review AR aging reports and provide updates on delinquent accounts. Work with internal teams to resolve customer billing issues. Order office supplies and other company items as needed. Prepare and send packages, mail, and other shipments. Perform additional accounting, administrative, and office duties as assigned.

2+ years of Accounts Receivable, collections, or related accounting experience preferred. Experience with QuickBooks Online (QBO) required. Experience with ChargeOver and Stripe is a plus. Working knowledge of basic accounting and account reconciliation. Proficiency in Microsoft Excel or Google Sheets. Strong communication, organization, and problem-solving skills. Detail-oriented with the ability to manage multiple priorities and meet deadlines.