Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

What You Will Do:

• Master the specimen journey: Take charge of order entry, specimen and material pick-up, transportation, tracking, receipt, and processing—you'll be the MVP keeping everything moving smoothly!
• Become equipment-savvy: Operate and maintain pre and post-analytic laboratory equipment, including laboratory automation systems. You'll get to work with cutting-edge tech that makes a real difference.
• Be the friendly face: Interact with patients, laboratory staff, and caregivers with genuine warmth and professionalism. Your positive attitude and courteous service will brighten everyone's day.
• Roll up your sleeves (sometimes): Occasionally perform phlebotomy services when needed at your site—expanding your skills and staying versatile.
• Navigate like a pro: Utilize various information systems to complete your tasks efficiently and keep operations running like a well-oiled machine.

Qualifications

Required Qualifications

• High school graduate or equivalent.
• Strong computer skills, including Microsoft Office Suite or similar software.
• Ability to follow written and verbal instructions and demonstrate exceptional customer service skills.