Independent Management Services

Independent Management Services

·2 days ago

Office assistant / front desk leasing - apartment community

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Location

onsite, Detroit, MI, United States

Commitment

Full Time

Level

No Skills

Required skills

Office administrationLeasingCustomer serviceData entryTelephone etiquetteFilingTypingPaycomMicrosoft OfficeFair housing complianceRecord keepingCommunicationProblem solving

Job Description

Job Details

Job Location: FREEDOM PLACE - Detroit, MI

Position Type: Full Time

Salary Range: Undisclosed

Job Shift: Day

Responsibilities

  • Frequent telephone and personal contact with perspective/current residents.
  • Initial processing of rental applications and credit reports with recommendations to Site Manager.
  • Maintain the rental waitlist and prepare approval/denial letters to perspective residents.
  • Complete move-in orientation with residents including reviewing rental lease, House Rules, etc.
  • Schedule move ins/outs, rental applicant interviews, and other dates critical to the leasing process.
  • Administrative support tasks such as filing, typing, answering telephones, processing mail, and data entry.
  • Generate reports to assist in management of community assets, expenses, and financial objectives.
  • Process all payables and complete payment of community expenses/bills.
  • Purchase, inventory, and maintain all office supplies.
  • Process delinquent accounts and report activity to Site Manager.
  • Receive and resolve resident requests and concerns.
  • Foster positive working relationships with residents while always maintaining a professional demeanor.
  • Reports directly to the Site Manager.
  • Onsite attendance required / non-remote work.

Job Qualifications

  • Basic office skills including typing, filing, and telephone etiquette.
  • Excellent follow-up skills via telephone and email correspondence.
  • Proficiency with Paycom software and Microsoft Office suite preferred.
  • Demonstrated track record regarding work attendance and reporting for work timely.
  • Must adhere to Federal Fair Housing Laws.

Qualifications

We offer a competitive salary plus benefits including: Employer paid health and dental insurance (100% employee only) with affordable dependent and family coverage. Voluntary insurance options: Vision, Life, Accident Injury, Long-Term Disability, and Identity Theft. 401(k) with above-average employer matching contribution. Generous paid time off package. Training and employee development program. Among many other employee benefits.

Ready to join the team?

Apply now

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