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  3. IT Support Manager

Onsite It Support Manager jobs in Virginia, USA

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IT Support Manager On-Site Jobs in Virginia — Lead Technical Teams with Confidence

Virginia's growing business landscape continues to fuel demand for skilled technology leadership, and companies across the state are actively hiring for on-site IT support manager jobs in Virginia. With 500+ open positions available, this is an excellent opportunity for professionals ready to oversee help desk operations, manage technical teams, and ensure seamless IT service delivery. Organizations value leaders who can balance technical expertise with strong people management skills.

Successful candidates typically bring a solid foundation in network troubleshooting, hardware and software support, and ticketing system management, paired with proven leadership abilities. Strong communication skills are essential, as an it support manager routinely liaises between technical staff and business stakeholders to resolve issues efficiently. Familiarity with ITIL frameworks, cloud infrastructure basics, and vendor management adds significant value. Employers seeking to hire a it support manager often prioritize candidates who demonstrate both analytical problem-solving and the ability to mentor junior technicians in a fast-paced environment.

On-site work remains the standard for this role in Virginia, reflecting the hands-on nature of managing hardware, coordinating with facilities teams, and providing immediate support during critical incidents. The regional market shows steady demand, driven by expanding corporate offices, government contractors, and healthcare systems that require dependable in-person technical leadership. Companies in this area recognize that direct oversight of infrastructure and staff often translates into faster resolution times and stronger service continuity.

If you're ready to advance your career, explore current it support manager vacancies and discover how your expertise can make an impact. Global Work AI connects motivated professionals with organizations seeking dependable technical leadership, making it easier than ever to find the right fit and take the next step forward.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Virginia?

    In Virginia, pay for an IT support manager typically falls in the mid-$90,000s to low-$130,000s range, with Northern Virginia often sitting higher because of stronger demand from government contractors, tech firms, and large employers. Total compensation can rise with bonuses, leadership scope, and certifications such as ITIL or Microsoft credentials. Smaller metro areas may offer slightly lower base pay, but the overall package can still be competitive. Reviewing current Virginia listings helps you compare salary against team size, shift coverage, and benefits.
  • What skills and qualifications are required for an it support manager job?

    Employers usually look for a mix of technical depth and people leadership. A bachelor’s degree in information technology, computer science, or a related field is common, along with several years in help desk, desktop support, or systems administration. Strong knowledge of Windows and cloud environments, ticketing tools, incident response, and endpoint management is valuable. Soft skills matter too: coaching staff, prioritizing issues, and explaining fixes clearly. In Virginia, certifications and security awareness can give candidates an edge, so it helps to compare role requirements across similar openings.
  • What does an it support manager do on a daily basis?

    Day to day, this role keeps support operations running smoothly. An IT support manager monitors ticket queues, assigns work, tracks service levels, and steps in on complex outages or escalations. The job also includes mentoring technicians, reviewing recurring issues, coordinating with infrastructure or cybersecurity teams, and updating procedures so problems are resolved faster next time. In many Virginia organizations, especially on-site environments, the manager also spends time with users and leadership to align priorities, then checks local job descriptions to see how hands-on the role really is.
  • What are the main responsibilities of an it support manager at an on-site company?

    At an on-site company, the focus is often immediate user support and reliable workplace technology. Core duties usually include overseeing the help desk, maintaining hardware and software inventory, managing device deployments, and ensuring conference rooms, networks, printers, and access systems work as expected. The manager may also coordinate vendor support, enforce service standards, and respond quickly when office systems fail. In Virginia, where many employers mix corporate, public-sector, and healthcare settings, these responsibilities can vary, so it is wise to review listings for the specific work environment.
  • What should candidates expect from an on-site it support manager role in Virginia?

    Candidates should expect regular presence at the office, fast response times, and close collaboration with staff across departments. On-site work in Virginia often means balancing planned support with urgent issues tied to hardware, user access, meeting technology, and local network performance. Depending on the employer, the schedule may include early starts, occasional after-hours coverage, or coordination during business-critical events. Many organizations also value a visible leader who can build trust in person, so it helps to compare commute expectations, office size, and escalation duties before applying.
  • How does the hiring process usually work for an it support manager position?

    The process commonly starts with an application review, followed by one or more recruiter screenings and technical interviews. Employers often ask about leadership style, ticketing workflows, troubleshooting methods, and experience managing support teams. Some Virginia companies add a practical scenario, such as how you would handle a major outage or prioritize multiple incidents. Reference checks and background screening are also common, especially for roles supporting sensitive data or regulated environments. Reviewing similar openings can help candidates prepare for the mix of technical and management questions.
  • What career growth opportunities are available after an it support manager role?

    This role can lead to broader IT leadership paths, such as service desk director, IT operations manager, infrastructure manager, or senior technical program roles. Some professionals move into cybersecurity operations, cloud support leadership, or enterprise service management after building strong process and team skills. In Virginia, especially near government, defense, and enterprise hubs, demand for experienced support leaders can open doors to larger organizations and higher scope. Building metrics, cross-functional experience, and certifications can strengthen the next step, so it is useful to compare advancement tracks in current postings.

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500+ jobs found

  • Virginia Information Technologies Agency

    Virginia Information Technologies Agency

    2 days ago

    Office manager

    Office Manager State Role Title: Gen Admin Supv I/Coord I Hiring Range: $49,000 - $69,216 Pay Band: 4 Agency: Dept Conservation & Recreation Location: Sky Meadows State Park Agency Website:...

    onsite, Fauquier, VA, United States
    $49k – $69k/yrFull TimeJunior (<2 years)
  • Kalahari Resorts & Conventions

    Kalahari Resorts & Conventions

    3 days ago

    Tier 1 technician - it

    Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our...

    onsite, Pocono Manor, Pennsylvania, United States
    Part TimeEntry with Degree
  • General Dynamics Information Technology

    General Dynamics Information Technology

    3 days ago

    Tier-1 network monitor/help desk support

    Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT...

    onsite, Langley AFB, VA, United States
    $56k – $75k/yrFull TimeMiddle (2-4 years)
  • ARES Corporation

    ARES Corporation

    4 days ago

    Maintenance planning and support specialist

    The Maintenance Planning & Support Specialist provides maintenance scheduling, planning, reporting, data management, and administrative support to ensure maintenance activities are effectively...

    onsite, Wallops Island, VA, United States
    Full TimeJunior (<2 years)
  • BAE Systems

    BAE Systems

    12 days ago

    Functional support specialist

    Job Description Performs variety of activities in support of the Facilities function for specific project/business/technical unit. Provide support to project or multiple projects supporting external...

    onsite, Falls Church, VA, United States
    $56k – $96k/yrFull TimeMiddle (2-4 years)
  • Advantage Solutions

    Advantage Solutions

    12 days ago

    Key account support specialist

    Summary Key Account Support Specialist As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual...

    onsite, Richmond, VA, United States
    Full TimeJunior (<2 years)
  • Peraton

    Peraton

    12 days ago

    Sitec3 - systems administrator - ncr

    Responsibilities Peraton requires Systems Administrators to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 EOM. This position is located in Arlington,...

    onsite, Arlington, VA, United States
    $104k – $166k/yrFull TimeSenior (5+ years)
  • Immediate Office of the Chief of Naval Operations

    Immediate Office of the Chief of Naval Operations

    13 days ago

    It specialist (cust spt)

    Summary This is a public notice flyer to notify interested applicants of anticipated vacancies through the Certain Personnel/Modified Direct Hire Authority. Applications will not be accepted through...

    onsite, Great Lakes, IL, United States
    $90k/yrFull TimeJunior (<2 years)
  • Range

    Range

    13 days ago

    Senior it engineer

    At Range, we're building towards a world where anyone can live the financial life they imagine for themselves. If that sounds like a mission you want to be a part of, let's create it together. We're...

    onsite, McLean, VA, United States
    $120k – $190k/yrFull TimeSenior (5+ years)
  • Super Radiator Coils

    Super Radiator Coils

    14 days ago

    It support technician

    Company Values: Relationships – We C.A.R.E (Connect, Appreciate, Respect, Empathize). Teamwork - We do our best work together. Integrity - We do what we say we do. Problem Solving - We can handle...

    onsite, Richmond, VA, United States
    $65k – $75k/yrFull TimeJunior (<2 years)
  • Davis H Elliot Company

    Davis H Elliot Company

    14 days ago

    It support specialist iii

    IT Support Specialist III Join a team that powers communities and builds careers. Davis H. Elliot Company, Inc. is a 100% Employee-Owned company committed to excellence through continuous improvement...

    onsite, Roanoke, VA, United States
    Full TimeLead / Manager
  • DHRM

    DHRM

    15 days ago

    Office manager, inspector general/ title ix and diversity, opportunity, and inclusion

    Office Manager, Inspector General/ Title IX and Diversity, Opportunity, and Inclusion State Role Title: Hiring Range: $45,000 Pay Band: UG Agency: Virginia Military Institute Location: Virginia...

    onsite, Lexington, VA, United States
    $45k/yrFull TimeJunior (<2 years)
  • Amazon

    Amazon

    15 days ago

    Cloud technical account manager , es - si - financial services, es - si - gfs

    AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform...

    onsite, Herndon, VA, United States
    $131k – $195k/yrFull TimeMiddle (2-4 years)
  • Capital One

    Capital One

    15 days ago

    Principal client support specialist

    Principal Client Support Specialist The Principal Client Support Specialist drives operations within the Certification Operations team, overseeing end-to-end testing and certification management for...

    onsite, McLean, VA, United States
    $138k – $173k/yrFull TimeMiddle (2-4 years)
  • Peraton

    Peraton

    15 days ago

    Tier 2 platform support engineer

    Responsibilities We are seeking Tier 2 Platform Support Engineers to provide technical support for enterprise platform users, development environments, and shared technology services. This role...

    onsite, Chantilly, VA, United States
    $51k – $82k/yrFull TimeMiddle (2-4 years)
  • Transportation Federal Credit Union

    Transportation Federal Credit Union

    15 days ago

    Member contact center manager

    The Member Contact Center Manager directs and coordinates the operations of the Member Contact Center. Supervises the activities of Member Contact Center Reps. and ensures the delivery of timely,...

    onsite, Alexandria, VA, United States
    Full TimeJunior (<2 years)
  • Navy Mutual Aid Association

    Navy Mutual Aid Association

    16 days ago

    Technology infrastructure & support manager

    The Navy Mutual Aid Association is committed to helping military members grow and protect their wealth through providing life, annuity products, and services. Also, assisting Sea Service members and...

    onsite, Arlington, VA, United States
    Full TimeLead / Manager
  • ACAC Midlothian

    ACAC Midlothian

    16 days ago

    Member services manager

    At acac, we believe in living your best and that means working your best too! In this exciting role, you will oversee the daily operations of our Member Services department. Why join acac? It's about...

    onsite, Richmond, VA, United States
    Full TimeJunior (<2 years)
  • Freddie Mac

    Freddie Mac

    16 days ago

    Development sr

    At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million...

    onsite, McLean, VA, United States
    $175k/yrFull TimeSenior (5+ years)
  • Redhorse Corporation

    Redhorse Corporation

    16 days ago

    Help desk support technician

    About the Organization Now is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S....

    onsite, Alexandria, VA, United States
    $80k – $90k/yrFull TimeJunior (<2 years)
  • RQ Construction

    RQ Construction

    17 days ago

    It help desk

    RQ Construction has an opening for an IT Help Desk Technician based in our Virginia Beach, VA office. This position serves as the primary resource for day-to-day technical support, assisting staff...

    onsite, Virginia Beach, VA, United States
    $58k – $71k/yrFull TimeMiddle (2-4 years)
  • Elite Contracting Group

    Elite Contracting Group

    17 days ago

    Service operations center (soc) operator

    Elite Contracting Group is seeking a SOC Operator to join our Service team. Benefits and Perks Elite employees receive above-average pay and access to a comprehensive benefits package including...

    onsite, Petersburg, VA, United States
    $50k – $56k/yrFull TimeJunior (<2 years)
  • STATE DEPARTMENT FEDERAL CREDIT UNION

    STATE DEPARTMENT FEDERAL CREDIT UNION

    17 days ago

    Itm msr ii

    Job Details: Job Location: SDFCU Headquarters - Alexandria, VA, Position Type: Full Time, Salary Range: $22.06 - $28.00 Hourly, At SDFCU, we are committed to attracting and retaining top talent to...

    onsite, Alexandria, VA, United States
    $44k – $56k/yrFull TimeJunior (<2 years)
  • Raventek Solution Partners LLC

    Raventek Solution Partners LLC

    17 days ago

    Helpdesk support specialist ii

    Job Title: Helpdesk Support Specialist II Department: Operations – Services Reports To: RavenTek Program Manager Location: Norfolk, VA (must live within driving distance) Schedule: 12 hour shifts;...

    onsite, Norfolk, VA, United States
    Full TimeMiddle (2-4 years)
  • ServiceSource, Inc.

    ServiceSource, Inc.

    17 days ago

    Community support specialist

    Make an impact by joining ServiceSource , a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change,...

    onsite, Oakton, VA, United States
    Full TimeJunior (<2 years)
  • TIDEWATER PHYSICIANS MULTISPECIALTY GROUP P C

    TIDEWATER PHYSICIANS MULTISPECIALTY GROUP P C

    17 days ago

    Helpdesk specialist i

    Job Details: Job Location: Corporate IT Services - Newport News, VA Position Type: Full Time Salary Range: Undisclosed Job Category: Information Technology Position Summary The Help Desk Specialist I...

    onsite, Newport News, VA, United States
    $38k/yrFull TimeJunior (<2 years)
  • Rappahannock Area Community Services Board

    Rappahannock Area Community Services Board

    18 days ago

    Direct support professional - day support, king george

    OVERVIEW Provides direct care and support to adults with intellectual and developmental disabilities in community skills development and rehabilitative skills training at a local activity center....

    onsite, King George, VA, United States
    Full TimeJunior (<2 years)
  • HDR

    HDR

    18 days ago

    It support specialist

    At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and...

    onsite, Arlington, VA, United States
    Full TimeJunior (<2 years)
  • Program Management Solutions LLC

    Program Management Solutions LLC

    19 days ago

    Health i.t. - enterprise systems technical expert advisor support

    Enterprise Systems Technical Expert Advisor — Operational Medicine The Enterprise Systems Technical Expert Advisor provides senior technical, strategic, and operational advisory support to the Air...

    onsite, Falls Church, VA, United States
    Full TimeSenior (5+ years)
  • QED Systems LLC

    QED Systems LLC

    19 days ago

    Analyst

    QED Systems, LLC, is currently recruiting a Information Technology Analyst, to join our team at the Pentagon in Arlington, VA to support our HQDA G-3/5/7 Support Services contract. Duties: Provide...

    onsite, Arlington, VA, United States
    $140k – $150k/yrFull TimeMiddle (2-4 years)
  • Booz Allen Hamilton

    Booz Allen Hamilton

    22 days ago

    Technology adoption specialist

    JOB DESCRIPTION Remote Work: No Job Number: R0249986 Location: Chantilly, VA, US The Opportunity: Are you looking for an opportunity to ensure that new technologies are effectively integrated into an...

    onsite, Chantilly, VA, United States
    $87k – $198k/yrFull TimeSenior (5+ years)
  • SAIC

    SAIC

    22 days ago

    It operations and maintenance oversight seta

    SAIC is seeking an IT Operations & Maintenance Oversight SETA to provide expert technical advice to a government customer in support of space launch IT infrastructure. The successful candidate will...

    onsite, Reston, VA, United States
    Full TimeSenior (5+ years)
  • Deloitte

    Deloitte

    22 days ago

    Services strategy senior manager - technology, media & entertainment

    SERVICES STRATEGY SENIOR MANAGER - TECHNOLOGY, MEDIA & ENTERTAINMENT Strategy, Growth, and Transformation | Enterprise Strategy and Growth Same job available in 43 locations Atlanta, Georgia, United...

    onsite, Atlanta, GA, United States
    $198k – $392k/yrFull TimeSenior (5+ years)
  • Mettler Toledo

    Mettler Toledo

    22 days ago

    Service support specialist (onsite)

    Our Opening and Your Responsibilities The Sr. Onsite Service Support Specialist is the central point of contact between our customer at the onsite location, internal service teams, technical support...

    onsite, Richmond, VA, United States
    Full TimeJunior (<2 years)
  • Empower AI Inc.

    Empower AI Inc.

    24 days ago

    Customer support technical lead (dep cs lead)

    Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered...

    onsite, Quantico, VA, United States
    $147k – $228k/yrFull TimeLead / Manager
  • Interscripts, Inc.

    Interscripts, Inc.

    25 days ago

    Tech support analyst

    Tech Support Analyst Location: Chantilly, Virginia, US Job Type: Full-Time Experience Required: 2-3 Years (International Calling Experience Preferred) Language Proficiency: Excellent English (Spanish...

    onsite, Chantilly, VA, United States
    Full TimeJunior (<2 years)
  • General Dynamics Information Technology

    General Dynamics Information Technology

    a month ago

    Unified communications manager

    Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: IT Infrastructure and...

    onsite, Arlington, VA, United States
    $128k – $173k/yrFull TimeLead / Manager
  • Govcio LLC

    Govcio LLC

    a month ago

    Site w/classified support engineer

    GovCIO is currently hiring for an Site W/Classified Support Engineer for an upcoming award. This position will be located in Herndon, VA and will be an onsite position. Responsibilities Provides...

    onsite, Herndon, VA, United States
    $85k – $100k/yrFull TimeLead / Manager
  • Aviation Institute of Maintenance

    Aviation Institute of Maintenance

    a month ago

    It support technician

    Training Tomorrow's Technicians to Become Skilled, Employable and Essential. About Us - Big Changes, Better Benefits - Join us today! The Aviation Institute of Maintenance (AIM), established in 1969,...

    onsite, Manassas, VA, United States
    $69k/yrFull TimeJunior (<2 years)
  • KeenLogic

    KeenLogic

    a month ago

    Tier i help desk analyst

    KeenLogic is currently looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. This...

    onsite, Alexandria, VA, United States
    Full TimeJunior (<2 years)

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