1:00 PM - 2:00 PM
Senior Product Manager Interview
Sarah Jenkins
Lincoln's growing business and tech sector continues to fuel demand for IT support manager jobs in Lincoln, as companies invest in reliable technology infrastructure and responsive service teams. This on-site position offers 118 open positions for professionals ready to lead help desk operations and drive technical excellence. With local organizations expanding their IT departments, now is an ideal time to explore this career path.
Successful candidates typically bring strong troubleshooting abilities, hands-on experience with network systems, and a solid understanding of hardware and software support. Leadership skills are essential, as this role involves managing a team, prioritizing tickets, and ensuring smooth day-to-day operations. Employers seeking to hire a IT support manager often look for excellent communication, vendor management experience, and the ability to translate technical issues into clear solutions for non-technical staff. Familiarity with ITIL frameworks and cybersecurity best practices adds significant value to any application.
On-site work remains the standard for this profession in Lincoln, where hands-on infrastructure management and direct team supervision are critical to success. Local employers value the immediate collaboration and faster issue resolution that in-person presence provides, particularly for organizations with complex hardware environments. The regional job market shows steady growth, with businesses across healthcare, education, and manufacturing sectors actively posting IT support manager vacancies to strengthen their technology operations.
If you're ready to take the next step in your career, explore current IT support manager positions available through Global Work AI. Our platform connects skilled professionals with employers seeking dependable, experienced leaders in technical support. Start browsing today and find the opportunity that matches your expertise and ambitions.

TELCOR
Provide support and education for TELCOR’s RCM product line, manage customer inquiries, and escalate issues as needed. Maintain product specifications, develop processes, and participate in customer version upgrades.

Domino's
Answer incoming phone calls, addressing customer inquiries and processing orders, returns, and exchanges. Maintain detailed records of customer interactions using CRM software.

Destination Pet, LLC
Welcome pet parents and their pets, manage check-ins and check-outs, ensure vaccination records are up-to-date, handle cash and card transactions, and maintain a clean lobby. Answer phones, tour clients through the facility, and respond to complaints professionally.

NEBCO
Oversee enterprise technology infrastructure operations, ensuring reliability, security, and performance. Serve as a senior technical resource for networking, servers, virtualization, and storage issues. Monitor system performance and implement solutions to minimize disruptions.

YMCA of Lincoln
Oversee and monitor specific areas and activities within the YMCA, ensuring safety and adherence to facility rules. Enforce safety policies and guidelines while building relationships with members and program participants. Respond to inappropriate actions professionally and effectively.

GREASE MONKEY INTERNATIONAL
Support the Store Manager in daily operations, leading in their absence. Coach and train technicians and service advisors to ensure high-quality service. Assist with scheduling, onboarding, and training new team members.

Houses of Hope
Manage a caseload of 10 individuals with chronic behavioral health needs, providing at least six face-to-face contacts monthly. Conduct comprehensive assessments and develop personalized service plans. Empower clients to achieve goals and build life skills through advocacy and education.

Immanuel
Provide customer service to visitors and residents, answer phone calls, keep records, coordinate activities, support special projects, and maintain an efficient workspace.

Target
Lead a team of Guest Advocates and Service and Engagement Leaders to enhance guest service and drive sales. Manage staffing needs, training, and performance management to ensure a high-quality guest experience.
Budget Car and Truck Rental of Omaha
Assist clients with finalizing reservations and closing sales. Provide exceptional customer service while supporting daily operations, including car cleaning, vehicle inspections, and inventory management. Handle callbacks and other duties to ensure a smooth reservation process.

Dollar Tree
Assist customers with inquiries and recommendations, manage sales transactions at the cash register, maintain cash security, and ensure the store is well-stocked.
Lincoln Public Schools NE
Manage clerical and support staff within the school, oversee office operations, maintain the school calendar, handle mailings and correspondence, and support the registrar and payroll functions.

Lee Enterprises
Monitor and report on sales performance metrics, ensuring accurate revenue reporting and tracking. Provide pre- and post-sales support, streamline administrative processes, and resolve billing discrepancies.
Bryan Health
Analyze, design, test, debug, and implement healthcare-related computer systems. Lead the development and maintenance of application processes, translating user specifications into functional and technical specifications. Manage vendor relationships and oversee project management tasks.

Sherwin-Williams
Ensure high levels of customer satisfaction through sales service, assist customers in person and over the phone, process sales transactions, maintain work order files, pull products from inventory, tint and mix products, stock shelves, clean store equipment, and comply with inventory control…

Compass Group
Assist in planning, ordering, inventory, and food preparation. Coordinate and participate in cooking various food items, manage cost controls, and roll out new culinary programs. Train and direct back of house associates to ensure food quality and presentation meet standards.

BAUER BUILT INC
Schedule and prioritize jobs for technicians, provide customer service, manage work orders, and resolve customer issues. Collaborate with the sales team to promote service packages and ensure a positive customer experience.

Hudl
Serve as the first point of contact for users, addressing inquiries via phone, email, and online chats. Provide technical troubleshooting and guidance on product features to enhance user experience. Collaborate with team members to deliver effective support solutions for coaches, athletes, and fans.

State of Nebraska
Provide technical leadership and advisory services for the Nebraska 911 Service System. Monitor network performance, resolve technical issues, and ensure compliance with regulations.

State of Nebraska
Provide administrative support to nursing staff, manage patient funds, maintain staffing analysis spreadsheets, scan and distribute documents, schedule meetings, and maintain calendars.

State of Nebraska
Perform receptionist duties, respond to inquiries about Vocational Rehabilitation, and schedule client appointments. Maintain electronic files, manage office equipment, and enter client information into the Nebraska VR data system.

J.Crew
Support Store Director and Associate Store Manager in driving profitability and customer engagement. Manage store operations, systems, and technology, ensuring accountability. Assist in recruiting, training, and developing the sales team.

Crete Carrier Corporation
Provide corporate system administration and engineering support for computer and network systems. Lead implementation of information security requirements and design proof-of-concepts. Oversee technology standards and frameworks, develop innovative solutions, and manage the lifecycle of Windows OS.

Crunch Fitness - Fitness Ventures LLC
Greet members and guests, check them in efficiently, and communicate club events and promotions. Address inquiries and concerns, process payments, and schedule member services. Maintain front desk operations and support club initiatives to enhance member satisfaction.

St Monica s Home
Serve as the primary contact for participants and visitors, managing front-desk communications and supporting admissions processes. Coordinate visitor screening, manage office supplies, and assist with administrative tasks.

TMCO, Inc.
Manage and maintain IT infrastructure, providing technical support and troubleshooting for hardware, software, and networks. Collaborate with cross-functional teams to implement IT solutions and ensure secure operation of systems.

AutoZone
Assist commercial customers with product selection and order management, maintain accurate billing records, and ensure on-time deliveries. Conduct account visits, generate new business through outbound calls, and manage battery consignment inventory.

Walgreens
Deliver customer service by engaging with customers, resolving issues, and providing assistance with products. Operate cash register for sales transactions, manage inventory, and maintain store cleanliness. Construct displays and ensure compliance with regulations regarding products.

The Home Depot
Oversee store standards, including customer service and operational processes. Drive Pro customer flow, enforce Pro standards, and ensure timely deliveries. Coach and train associates on policies and safety procedures while performing Manager on Duty responsibilities.

Crete Carrier Corporation
Manage outbound freight to maintain network balance and service levels. Process customer orders accurately and timely, schedule loading and unloading appointments, and track shipments from pick up to delivery.

Helio Health
Manage the maintenance of a behavioral health community residence, including room turnovers and general house upkeep. Supervise food service personnel and ensure compliance with sanitation and infection control policies.

Domino's
Prepare and deliver pizzas during peak hours, ensuring customer satisfaction. Assist in maintaining store cleanliness and organization. Collaborate with team members to meet service goals and manage customer orders efficiently.

Oversee QA of installation technicians for networking equipment. Commission and test routers and optical transport equipment across Google's global network. Develop implementation plans and provide technical leadership during deployment activities.

Domino's
Receive customer orders via phone, internet, and in-person. Prepare and cook orders following company standards. Maintain cleanliness and stock products. Assist in training for Shift Leader/Assistant Manager roles, including basic administrative tasks like inventory management and scheduling.

Continental Group Sector ContiTech
Serve as the primary contact for customer inquiries, orders, claims, and deliveries. Manage customer communications through CRM and telephony systems, ensuring accurate order processing and compliance.

Wesco
Respond to customer and supplier inquiries via phone, email, or virtually. Assist in resolving complex requests, process orders, and maintain records of customer interactions. Provide updates to internal teams and manage supplier orders and pricing programs.

Advance Auto Parts
Provide excellent customer service for DIY customers, achieving personal and store sales goals. Perform DIY services such as battery installation and testing, and maintain store product and operational standards.
Southpointe Pavilions
Perform sales, merchandising, and operational tasks including cashiering, merchandise display, and cleaning. Work with management to develop sales strategies, recruit new teammates, and provide leadership.

The Buckle, Inc.
Greet Guests and assist with inquiries, operate Point of Sale (POS) software for transactions, maintain knowledge of sales and promotions, monitor security risks, assist in merchandising tasks, and ensure a clean and organized store environment.

Sephora
Lead and inspire the team to deliver exceptional client service and achieve sales goals. Coach team members for growth and provide ongoing feedback. Assist with daily operations including inventory management and visual merchandising.
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