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  1. Home
  2. ›Onsite Jobs
  3. ›Nebraska
  4. ›Lincoln
  5. ›IT Support Manager

Onsite It Support Manager jobs in Lincoln, Nebraska, USA

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

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Aug 23, 2025

IT Support Manager, Lincoln — On-Site Opportunities in Nebraska

Lincoln's growing business and tech sector continues to fuel demand for IT support manager jobs in Lincoln, as companies invest in reliable technology infrastructure and responsive service teams. This on-site position offers 118 open positions for professionals ready to lead help desk operations and drive technical excellence. With local organizations expanding their IT departments, now is an ideal time to explore this career path.

Successful candidates typically bring strong troubleshooting abilities, hands-on experience with network systems, and a solid understanding of hardware and software support. Leadership skills are essential, as this role involves managing a team, prioritizing tickets, and ensuring smooth day-to-day operations. Employers seeking to hire a IT support manager often look for excellent communication, vendor management experience, and the ability to translate technical issues into clear solutions for non-technical staff. Familiarity with ITIL frameworks and cybersecurity best practices adds significant value to any application.

On-site work remains the standard for this profession in Lincoln, where hands-on infrastructure management and direct team supervision are critical to success. Local employers value the immediate collaboration and faster issue resolution that in-person presence provides, particularly for organizations with complex hardware environments. The regional job market shows steady growth, with businesses across healthcare, education, and manufacturing sectors actively posting IT support manager vacancies to strengthen their technology operations.

If you're ready to take the next step in your career, explore current IT support manager positions available through Global Work AI. Our platform connects skilled professionals with employers seeking dependable, experienced leaders in technical support. Start browsing today and find the opportunity that matches your expertise and ambitions.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average IT support manager salary in Lincoln, Nebraska, and what affects pay?

    In Lincoln, Nebraska, an it support manager salary typically falls in the mid-to-high five figures, with many offers clustering around the national market for similar mid-level technology leadership roles. Pay is influenced by team size, scope of systems supported, help desk volume, security duties, and whether the employer needs hands-on infrastructure oversight. Local demand in Lincoln can also shift compensation, especially for candidates who manage vendors, cloud tools, or multiple office locations. Reviewing current listings and comparing nearby Nebraska roles can give a more precise range.
  • What skills and qualifications are needed for an it support manager role?

    Strong technical troubleshooting is only part of the picture; employers also look for leadership, communication, and the ability to keep service levels steady. For an it support manager job, common qualifications include experience with Windows or Mac environments, networking basics, ticketing systems, endpoint support, and user training. Many companies in Lincoln, Nebraska also value ITIL-style process knowledge, vendor coordination, and experience with cybersecurity practices. A bachelor’s degree can help, but proven team leadership and practical problem-solving often matter just as much. Checking job descriptions will show which mix is most common.
  • What does an it support manager do in a typical day on-site in Lincoln?

    A normal on-site day often starts with reviewing open tickets, staffing coverage, and any urgent outages affecting employees in Lincoln. The it support manager may triage escalations, coach support staff, meet with other departments, and walk the floor to resolve hardware or access issues quickly. In many Nebraska offices, the role also includes coordinating repairs, monitoring system health, and confirming that devices, printers, and meeting-room tech are ready for use. Because the work is site-based, quick response and visibility are important. Looking at current openings can help clarify how much hands-on work is expected.
  • What are the main responsibilities of an it support manager in Lincoln, Nebraska?

    This role usually centers on keeping day-to-day technology support reliable for employees and leadership. Typical duties include managing help desk performance, assigning tickets, setting service priorities, overseeing onboarding and offboarding access, and making sure devices are maintained properly. In Lincoln, Nebraska, an it support manager may also handle vendor relationships, software rollout support, asset tracking, and incident reporting. Many employers expect this person to improve processes, reduce downtime, and coordinate with cybersecurity or infrastructure teams. Comparing responsibilities across Nebraska employers can reveal whether the position is more operational or more strategic.
  • What experience do you need to become an it support manager in the USA?

    Most employers in the USA want several years in technical support, desktop administration, or service desk work before moving into management. For an it support manager position, experience leading projects, mentoring coworkers, and handling escalations is especially valuable. Many hiring teams also prefer candidates who have supported business users in a fast-paced setting and understand how to balance service quality with staffing needs. In practice, five or more years in IT support is common, though some companies will consider less if the candidate has strong leadership results. Reviewing openings can show how much seniority each employer expects.
  • How does the hiring process usually work for an it support manager job in Lincoln?

    The process often begins with an application review, followed by a recruiter or hiring manager screen to confirm technical background and team leadership experience. In Lincoln, Nebraska, candidates for an it support manager role may then complete one or two interviews, sometimes including scenario questions about outages, prioritization, or staff coaching. Some employers add a practical exercise or panel interview with IT and operations leaders. Background checks and reference calls are common before an offer is made. Reading recent job posts can help you prepare for the specific steps each local company uses.
  • What career growth opportunities can an it support manager expect in a Nebraska company?

    With strong performance, an it support manager in a Nebraska company can often move into senior IT leadership, infrastructure management, service delivery, or systems operations. Some professionals expand into broader roles such as IT director, operations manager, or security-focused leadership if they build experience with planning and cross-team coordination. In Lincoln, employers sometimes promote from within when someone shows cost control, process improvement, and clear staff development. Certifications and exposure to cloud platforms can widen options further. Watching how local employers structure their teams can help you spot the next step in a realistic career path.

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118 jobs found

  • TELCOR

    TELCOR

    Today

    Rcm service analyst

    Provide support and education for TELCOR’s RCM product line, manage customer inquiries, and escalate issues as needed. Maintain product specifications, develop processes, and participate in customer version upgrades.

    onsite, Lincoln, NE, United States
    Full TimeJunior (<2 years)
  • Domino's

    Domino's

    Today

    Customer service rep(02822) - 415 keokuk street

    Answer incoming phone calls, addressing customer inquiries and processing orders, returns, and exchanges. Maintain detailed records of customer interactions using CRM software.

    onsite, Lincoln, NE, United States
    Full TimeJunior (<2 years)
  • Destination Pet, LLC

    Destination Pet, LLC

    Today

    Customer service representative (career opportunity)

    Welcome pet parents and their pets, manage check-ins and check-outs, ensure vaccination records are up-to-date, handle cash and card transactions, and maintain a clean lobby. Answer phones, tour clients through the facility, and respond to complaints professionally.

    onsite, Lincoln, NE, United States
    $30k/yrFull TimeEntry with Degree
  • NEBCO

    NEBCO

    a day ago

    Senior it manager

    Oversee enterprise technology infrastructure operations, ensuring reliability, security, and performance. Serve as a senior technical resource for networking, servers, virtualization, and storage issues. Monitor system performance and implement solutions to minimize disruptions.

    onsite, Lincoln, NE, United States
    Full TimeSenior (5+ years)
  • YMCA of Lincoln

    YMCA of Lincoln

    a day ago

    Customer service - activity and building supervisor

    Oversee and monitor specific areas and activities within the YMCA, ensuring safety and adherence to facility rules. Enforce safety policies and guidelines while building relationships with members and program participants. Respond to inappropriate actions professionally and effectively.

    onsite, Lincoln, NE, United States
    Part TimeJunior (<2 years)
  • GREASE MONKEY INTERNATIONAL

    GREASE MONKEY INTERNATIONAL

    2 days ago

    Assistant manager - ft-8048

    Support the Store Manager in daily operations, leading in their absence. Coach and train technicians and service advisors to ensure high-quality service. Assist with scheduling, onboarding, and training new team members.

    onsite, Lincoln, NE, United States
    Full TimeJunior (<2 years)
  • Houses of Hope

    Houses of Hope

    2 days ago

    Intensive community services case manager

    Manage a caseload of 10 individuals with chronic behavioral health needs, providing at least six face-to-face contacts monthly. Conduct comprehensive assessments and develop personalized service plans. Empower clients to achieve goals and build life skills through advocacy and education.

    onsite, Lincoln, NE, United States
    Full TimeJunior (<2 years)
  • Immanuel

    Immanuel

    2 days ago

    Administrative assistant

    Provide customer service to visitors and residents, answer phone calls, keep records, coordinate activities, support special projects, and maintain an efficient workspace.

    onsite, Lincoln, NE, United States
    Full TimeJunior (<2 years)
  • Target

    Target

    3 days ago

    Eit service & engagement

    Lead a team of Guest Advocates and Service and Engagement Leaders to enhance guest service and drive sales. Manage staffing needs, training, and performance management to ensure a high-quality guest experience.

    onsite, Lincoln, NE, United States
    $64k/yrFull TimeJunior (<2 years)
  • Budget Car and Truck Rental of Omaha

    Budget Car and Truck Rental of Omaha

    3 days ago

    Customer rental sales agent

    Assist clients with finalizing reservations and closing sales. Provide exceptional customer service while supporting daily operations, including car cleaning, vehicle inspections, and inventory management. Handle callbacks and other duties to ensure a smooth reservation process.

    onsite, Lincoln, NE, United States
    Full TimeJunior (<2 years)
  • Dollar Tree

    Dollar Tree

    3 days ago

    Customer service associate

    Assist customers with inquiries and recommendations, manage sales transactions at the cash register, maintain cash security, and ensure the store is well-stocked.

    onsite, Lincoln, NE, United States
    Part TimeJunior (<2 years)
  • L

    Lincoln Public Schools NE

    5 days ago

    Office professional iii, executive, 260 day, 8 hrs/day

    Manage clerical and support staff within the school, oversee office operations, maintain the school calendar, handle mailings and correspondence, and support the registrar and payroll functions.

    onsite, Lincoln, NE, United States
    $49k/yrFull TimeJunior (<2 years)
  • Lee Enterprises

    Lee Enterprises

    6 days ago

    Sales support specialist

    Monitor and report on sales performance metrics, ensuring accurate revenue reporting and tracking. Provide pre- and post-sales support, streamline administrative processes, and resolve billing discrepancies.

    onsite, Lincoln, NE, United States
    Full TimeJunior (<2 years)
  • Bryan Health

    Bryan Health

    6 days ago

    Senior applications analyst

    Analyze, design, test, debug, and implement healthcare-related computer systems. Lead the development and maintenance of application processes, translating user specifications into functional and technical specifications. Manage vendor relationships and oversee project management tasks.

    onsite, Lincoln, NE, United States
    Full TimeSenior (5+ years)
  • Sherwin-Williams

    Sherwin-Williams

    6 days ago

    Store customer service specialist

    Ensure high levels of customer satisfaction through sales service, assist customers in person and over the phone, process sales transactions, maintain work order files, pull products from inventory, tint and mix products, stock shelves, clean store equipment, and comply with inventory control…

    onsite, Lincoln, NE, United States
    $34k – $40k/yrPart TimeJunior (<2 years)
  • Compass Group

    Compass Group

    7 days ago

    Chef, sous i

    Assist in planning, ordering, inventory, and food preparation. Coordinate and participate in cooking various food items, manage cost controls, and roll out new culinary programs. Train and direct back of house associates to ensure food quality and presentation meet standards.

    onsite, Lincoln, NE, United States
    Full TimeLead / Manager
  • BAUER BUILT INC

    BAUER BUILT INC

    7 days ago

    Service writer

    Schedule and prioritize jobs for technicians, provide customer service, manage work orders, and resolve customer issues. Collaborate with the sales team to promote service packages and ensure a positive customer experience.

    onsite, Lincoln, NE, United States
    Full TimeJunior (<2 years)
  • Hudl

    Hudl

    7 days ago

    Support representative, tier one (youth, club and high school)

    Serve as the first point of contact for users, addressing inquiries via phone, email, and online chats. Provide technical troubleshooting and guidance on product features to enhance user experience. Collaborate with team members to deliver effective support solutions for coaches, athletes, and fans.

    onsite, Lincoln, NE, United States
    $40k/yrFull TimeJunior (<2 years)
  • State of Nebraska

    State of Nebraska

    7 days ago

    State 911 technology coordinator

    Provide technical leadership and advisory services for the Nebraska 911 Service System. Monitor network performance, resolve technical issues, and ensure compliance with regulations.

    onsite, Lincoln, NE, United States
    $67k – $99k/yrFull TimeJunior (<2 years)
  • State of Nebraska

    State of Nebraska

    8 days ago

    Office specialist

    Provide administrative support to nursing staff, manage patient funds, maintain staffing analysis spreadsheets, scan and distribute documents, schedule meetings, and maintain calendars.

    onsite, Lincoln, NE, United States
    $34k/yrFull TimeEntry with Degree
  • State of Nebraska

    State of Nebraska

    8 days ago

    Vr front desk associate (program associate iii)

    Perform receptionist duties, respond to inquiries about Vocational Rehabilitation, and schedule client appointments. Maintain electronic files, manage office equipment, and enter client information into the Nebraska VR data system.

    onsite, Lincoln, NE, United States
    $40k/yrPart TimeJunior (<2 years)
  • J.Crew

    J.Crew

    9 days ago

    Assistant manager

    Support Store Director and Associate Store Manager in driving profitability and customer engagement. Manage store operations, systems, and technology, ensuring accountability. Assist in recruiting, training, and developing the sales team.

    onsite, Lincoln, NE, United States
    $39k – $49k/yrPart TimeJunior (<2 years)
  • Crete Carrier Corporation

    Crete Carrier Corporation

    10 days ago

    Systems engineer – windows management

    Provide corporate system administration and engineering support for computer and network systems. Lead implementation of information security requirements and design proof-of-concepts. Oversee technology standards and frameworks, develop innovative solutions, and manage the lifecycle of Windows OS.

    onsite, Lincoln, NE, United States
    Full TimeJunior (<2 years)
  • Crunch Fitness - Fitness Ventures LLC

    Crunch Fitness - Fitness Ventures LLC

    10 days ago

    Overnight- member services representative

    Greet members and guests, check them in efficiently, and communicate club events and promotions. Address inquiries and concerns, process payments, and schedule member services. Maintain front desk operations and support club initiatives to enhance member satisfaction.

    onsite, Lincoln, NE, United States
    Part TimeJunior (<2 years)
  • St Monica s Home

    St Monica s Home

    11 days ago

    Office specialist

    Serve as the primary contact for participants and visitors, managing front-desk communications and supporting admissions processes. Coordinate visitor screening, manage office supplies, and assist with administrative tasks.

    onsite, Lincoln, NE, United States
    Full TimeJunior (<2 years)
  • TMCO, Inc.

    TMCO, Inc.

    11 days ago

    It system administrator

    Manage and maintain IT infrastructure, providing technical support and troubleshooting for hardware, software, and networks. Collaborate with cross-functional teams to implement IT solutions and ensure secure operation of systems.

    onsite, Lincoln, NE, United States
    Full TimeJunior (<2 years)
  • AutoZone

    AutoZone

    12 days ago

    Commercial specialist

    Assist commercial customers with product selection and order management, maintain accurate billing records, and ensure on-time deliveries. Conduct account visits, generate new business through outbound calls, and manage battery consignment inventory.

    onsite, Lincoln, NE, United States
    Full TimeJunior (<2 years)
  • Walgreens

    Walgreens

    13 days ago

    Customer service associate

    Deliver customer service by engaging with customers, resolving issues, and providing assistance with products. Operate cash register for sales transactions, manage inventory, and maintain store cleanliness. Construct displays and ensure compliance with regulations regarding products.

    onsite, Lincoln, NE, United States
    Full TimeJunior (<2 years)
  • The Home Depot

    The Home Depot

    15 days ago

    Pro experience manager

    Oversee store standards, including customer service and operational processes. Drive Pro customer flow, enforce Pro standards, and ensure timely deliveries. Coach and train associates on policies and safety procedures while performing Manager on Duty responsibilities.

    onsite, Lincoln, NE, United States
    Full TimeJunior (<2 years)
  • Crete Carrier Corporation

    Crete Carrier Corporation

    19 days ago

    Operations customer service rep

    Manage outbound freight to maintain network balance and service levels. Process customer orders accurately and timely, schedule loading and unloading appointments, and track shipments from pick up to delivery.

    onsite, Lincoln, NE, United States
    Full TimeMiddle (2-4 years)
  • Helio Health

    Helio Health

    21 days ago

    Residence manager (facilities support specialist)

    Manage the maintenance of a behavioral health community residence, including room turnovers and general house upkeep. Supervise food service personnel and ensure compliance with sanitation and infection control policies.

    onsite, Lincoln, NE, United States
    $44k/yrFull TimeEntry with Degree
  • Domino's

    Domino's

    21 days ago

    Customer service rep(02121) - 623 lincoln st

    Prepare and deliver pizzas during peak hours, ensuring customer satisfaction. Assist in maintaining store cleanliness and organization. Collaborate with team members to meet service goals and manage customer orders efficiently.

    onsite, Lincoln, NE, United States
    Full TimeJunior (<2 years)
  • Google

    Google

    21 days ago

    Network implementation engineer, network delivery implementation

    Oversee QA of installation technicians for networking equipment. Commission and test routers and optical transport equipment across Google's global network. Develop implementation plans and provide technical leadership during deployment activities.

    onsite, Cedar Rapids, IA, United States
    $126k – $180k/yrFull TimeMiddle (2-4 years)
  • Domino's

    Domino's

    22 days ago

    Customer service rep(6105)

    Receive customer orders via phone, internet, and in-person. Prepare and cook orders following company standards. Maintain cleanliness and stock products. Assist in training for Shift Leader/Assistant Manager roles, including basic administrative tasks like inventory management and scheduling.

    onsite, Lincoln, NE, United States
    $36k/yrPart TimeJunior (<2 years)
  • Continental Group Sector ContiTech

    Continental Group Sector ContiTech

    22 days ago

    Customer service representative - manufacturing & supply chain operations

    Serve as the primary contact for customer inquiries, orders, claims, and deliveries. Manage customer communications through CRM and telephony systems, ensuring accurate order processing and compliance.

    onsite, Fairlawn, OH, United States
    $50k – $55k/yrFull TimeJunior (<2 years)
  • Wesco

    Wesco

    a month ago

    Senior representative - customer service

    Respond to customer and supplier inquiries via phone, email, or virtually. Assist in resolving complex requests, process orders, and maintain records of customer interactions. Provide updates to internal teams and manage supplier orders and pricing programs.

    onsite, Lincoln, NE, United States
    Full TimeSenior (5+ years)
  • Advance Auto Parts

    Advance Auto Parts

    a month ago

    Salesperson

    Provide excellent customer service for DIY customers, achieving personal and store sales goals. Perform DIY services such as battery installation and testing, and maintain store product and operational standards.

    onsite, Lincoln, NE, United States
    Part TimeJunior (<2 years)
  • Southpointe Pavilions

    Southpointe Pavilions

    a month ago

    Floor leader (part-time)

    Perform sales, merchandising, and operational tasks including cashiering, merchandise display, and cleaning. Work with management to develop sales strategies, recruit new teammates, and provide leadership.

    onsite, Lincoln, NE, United States
    Part TimeEntry with Degree
  • The Buckle, Inc.

    The Buckle, Inc.

    a month ago

    Seasonal store support teammate (part-time)

    Greet Guests and assist with inquiries, operate Point of Sale (POS) software for transactions, maintain knowledge of sales and promotions, monitor security risks, assist in merchandising tasks, and ensure a clean and organized store environment.

    onsite, Lincoln, NE, United States
    Part TimeJunior (<2 years)
  • Sephora

    Sephora

    a month ago

    Sales and service leader - full time

    Lead and inspire the team to deliver exceptional client service and achieve sales goals. Coach team members for growth and provide ongoing feedback. Assist with daily operations including inventory management and visual merchandising.

    onsite, Lincoln, NE, United States
    $44k – $51k/yrFull TimeLead / Manager

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