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  5. Onsite It Support Manager jobs in Wichita, Kansas, USA

Onsite It Support Manager jobs in Wichita, Kansas, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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IT Support Manager Jobs in Wichita, KS — On-Site Opportunities Await

Wichita businesses are actively seeking a skilled IT support manager to lead technical teams and keep essential systems running smoothly. This on-site role offers 254 open positions for professionals ready to oversee help desk operations, manage escalations, and ensure top-tier service delivery. With demand rising across the region, this is an excellent time to explore IT support manager vacancies in a growing local market.

The ideal candidate brings strong troubleshooting expertise, leadership experience, and a solid grasp of network administration, ticketing systems, and hardware or software diagnostics. Excellent communication skills are essential, as this role requires coordinating between technical staff and non-technical stakeholders. Familiarity with ITIL frameworks, cybersecurity basics, and cloud infrastructure management gives candidates a competitive edge. Companies looking to hire an IT support manager typically value someone who can balance hands-on problem-solving with strategic oversight of IT operations.

On-site work remains the standard for IT support manager positions in Wichita, as hands-on infrastructure management and direct team supervision are central to the job. Local employers, from manufacturing firms to healthcare providers, continue to invest in dependable IT leadership to support daily operations. The regional hiring outlook is strong, reflecting steady demand for professionals who can maintain uptime, manage vendor relationships, and mentor support staff in a fast-paced, on-site environment.

If you're ready to take the next step in your IT career, explore the latest IT support manager jobs available through Global Work AI. Whether you're an experienced leader or looking to grow into a management role, this is the perfect opportunity to find a position that matches your skills and ambitions. Discover new openings today and take charge of your next career move.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Wichita?

    In Wichita, an it support manager role typically pays a midrange management salary that reflects both technical oversight and team leadership. Current market data in Kansas often places compensation roughly between $75,000 and $105,000 a year, with larger employers, regulated industries, or 24/7 environments sometimes offering more. Experience level, certification mix, and the size of the support team can shift pay noticeably. Benefits, bonus plans, and on-site expectations also matter, so it helps to compare current Wichita postings alongside regional salary guides.
  • What skills and qualifications are required for an it support manager role?

    Employers usually look for a mix of technical depth, people leadership, and process discipline. For an it support manager in the USA, common expectations include strong troubleshooting knowledge, ticketing system expertise, vendor coordination, and the ability to coach support staff. A bachelor’s degree in information technology or a related field is often preferred, though practical experience can sometimes substitute. Certifications such as CompTIA A+, ITIL, Microsoft, or Cisco can strengthen a profile. In Wichita, hiring teams often value communication and service mindset as much as hands-on skill, so reviewing local postings is useful.
  • What are the main responsibilities of an it support manager on a daily basis?

    Day to day, this role keeps the support function running smoothly and ensures end users get timely help. Typical duties include assigning tickets, monitoring service levels, reviewing escalations, guiding technicians, and coordinating fixes for hardware, software, and account issues. An it support manager also tracks recurring problems, documents procedures, and works with other IT teams to reduce downtime. In an on-site Wichita office, there may be added responsibility for walk-up support, device setup, and conference room technology. Comparing job ads can show how much of the day is hands-on versus supervisory.
  • What prior help desk or desktop support experience is needed for an it support manager role in Wichita?

    Most employers want several years of direct support experience before moving into management. For Wichita openings, that often means 3 to 7 years in help desk, desktop support, or similar end-user roles, plus evidence that you have handled escalations and mentored teammates. Strong candidates usually know Windows environments, Microsoft 365, endpoint tools, and common service management practices. Some organizations will consider applicants with less formal leadership history if they have solid technical ownership and reliable customer service results. Checking local requirements can show whether a company favors promotion from within or outside hires.
  • How does an it support manager differ from an IT service desk manager or IT operations manager?

    These roles overlap, but the scope is not identical. An it support manager usually focuses on end-user assistance, desktop issues, and the performance of the support team. An IT service desk manager is often centered more narrowly on ticket intake, first-response metrics, and service desk workflow. By contrast, an IT operations manager may oversee infrastructure, systems uptime, patching, and broader technology processes. In Kansas employers may use these titles differently, so the actual job description matters more than the label. Comparing duties side by side can help clarify which path fits your background.
  • What does the hiring process look like for an it support manager position in Wichita?

    Hiring for this position in Wichita usually starts with an application review, followed by a recruiter screen and one or more interviews with IT leadership. Many employers include questions about incident handling, team coaching, prioritization, and customer communication. Some also add a practical scenario, such as how you would manage a service outage or improve ticket resolution time. Because the job is on-site in Wichita, candidates may be asked about schedule flexibility and collaboration with local staff. Background checks and reference calls are common, so keeping examples of measurable results ready is helpful.
  • What career growth opportunities are available for an it support manager in IT?

    This role can lead to several strong paths in IT, especially for professionals who enjoy both technology and leadership. Common next steps include senior support manager, IT operations manager, infrastructure manager, service delivery leader, or director-level roles. Some move toward project management, cybersecurity coordination, or enterprise systems administration after building broader experience. In Wichita and across the USA, employers often value managers who improve processes, reduce repeat incidents, and develop staff, because those results translate well into larger responsibilities. Reviewing roles with adjacent scope can help you plan the next move.

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254 jobs found

  • Koch

    Koch

    2 days ago

    Fall 2026- it product support analyst co-op

    Your Job If you're a student who genuinely enjoys figuring out why something broke, is curious about how AI can change the way support works, and wants real responsibility on a fast-paced team — this...

    onsite, Wichita, KS, United States
    Part TimeEntry with Degree
  • TEKsystems

    TEKsystems

    2 days ago

    Systems administrator

    Role Overview We are looking for a hands-on Compute Infrastructure Consultant to lead a focused effort to identify, assess, and remediate aging, unused, or stagnant server infrastructure across the...

    onsite, Wichita, KS, United States
    $81k/yrFull TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    3 days ago

    Assistant store manager - spirit

    Hourly rate ranges from $16.75 - $17.25 per hour and is dependent upon qualifications and experience. Benefits include: Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program....

    onsite, Wichita, KS, United States
    $34k – $35k/yrFull TimeJunior (<2 years)
  • Fidelity Bank, NA

    Fidelity Bank, NA

    3 days ago

    Assistant branch manager

    ASSISTANT BRANCH MANAGER Job Overview: As the face of Fidelity to our customers, you’ll build relationships by positively representing our products, solutions, and legacy of service. You’ll work in a...

    onsite, Wichita, KS, United States
    Full TimeJunior (<2 years)
  • AAA United States Inc

    AAA United States Inc

    3 days ago

    Customer relations specialist

    About the Company: We provide specialized subcontracting and technical assistance services to support clients in the transport and aerospace industries. We work closely with clients to ensure that...

    onsite, Wichita, KS, United States
    Full TimeSenior (5+ years)
  • Wescon Controls

    Wescon Controls

    4 days ago

    Customer service manager - manufacturing

    Job Summary The Customer Service Manager is responsible for ensuring customer service satisfaction through effective management of customer accounts, order fulfillment and internal sales operations...

    onsite, Wichita, KS, United States
    Full TimeLead / Manager
  • XLT Ovens

    XLT Ovens

    4 days ago

    After sales technical support

    This is primarily an in-office technical support role, focused on helping Customers by phone and email. After Sales Technicians troubleshoot product and service issues, document solutions, and work...

    onsite, Wichita, KS, United States
    Full TimeJunior (<2 years)
  • Adams Brown Technology Specialist LLC

    Adams Brown Technology Specialist LLC

    5 days ago

    Client engineer

    We are looking for IT professionals with an entrepreneurial drive to support our clients and contribute to a fast-paced team as the company grows. Our Client Engineers are proficient in server...

    onsite, Wichita, KS, United States
    Full TimeJunior (<2 years)
  • Sedgwick County

    Sedgwick County

    5 days ago

    Enterprise support analyst - helpdesk - information technology

    Department: Info Tech Srvcs Job ID: 13353 Pay: $27.78 per hour Work Schedule: Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid...

    onsite, Wichita, KS, United States
    $56k/yrFull TimeLead / Manager
  • Sedgwick County

    Sedgwick County

    6 days ago

    Senior it enterprise support analyst - information technology

    Department: Info Tech Srvcs Job ID: 13341 Pay: $70,220-$105,228 annually, depending on experience Work Schedule: Sedgwick County offers a comprehensive benefits package for full-time employees that...

    onsite, Wichita, KS, United States
    $70k – $105k/yrFull TimeSenior (5+ years)
  • Legacy Bank

    Legacy Bank

    8 days ago

    It systems support technician

    Who We Are Since our founding in Colwich, Kansas nearly 140 years ago, Legacy Bank has established itself as a strong community partner and a preferred place of employment. Now in our fifth...

    onsite, Wichita, KS, United States
    Full TimeJunior (<2 years)
  • Spirit AeroSystems

    Spirit AeroSystems

    8 days ago

    Senior desktop and endpoint solutions analyst

    Overview This role is at Spirit AeroSystems, Inc. a wholly owned subsidiary of The Boeing Company, supporting Spirit’s Commercial Business Units (“Spirit Commercial”). Spirit Commercial designs and...

    onsite, Wichita, KS, United States
    $98k – $151k/yrFull TimeSenior (5+ years)
  • Domino's

    Domino's

    9 days ago

    Assistant manager(06375) - 2047 w 21st st. n

    Job Description Assistant Manager - You must be 18 years of age or older. General job duties for all store team members include: Operate all equipment. Stock ingredients from delivery area to...

    onsite, Wichita, KS, United States
    Full TimeNo Skills
  • Koch

    Koch

    10 days ago

    Application support analyst

    Your Job If you are a problem-solver who thrives on challenges and is passionate about being part of a dedicated support team, join Flint Hills Resources as an Application Support Analyst. This role...

    onsite, Wichita, KS, United States
    Full TimeJunior (<2 years)
  • Koch

    Koch

    10 days ago

    Product support analyst

    Your Job If you are a problem-solver who thrives on challenges and is passionate about being part of a dedicated support team, join Flint Hills Resources as a Product Support Analyst. This role is...

    onsite, Wichita, KS, United States
    Full TimeJunior (<2 years)
  • Scheels

    Scheels

    10 days ago

    Men's athletic clothing specialty shop manager

    Scheels Company Goals: We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners. What We Commit To – Our Employee Ownership Values As an...

    onsite, Wichita, KS, United States
    $43k – $45k/yrFull TimeJunior (<2 years)
  • Wescon Controls, LLC

    Wescon Controls, LLC

    11 days ago

    Customer service manager - manufacturing

    Job Summary: The Customer Service Manager is responsible for ensuring customer service satisfaction through effective management of customer accounts, order fulfillment and internal sales operations...

    onsite, Wichita, KS, United States
    Full TimeLead / Manager
  • Catholic Charities Wichita

    Catholic Charities Wichita

    12 days ago

    Hh - lead office advocate - prn (4p-12a)

    Join Our Team as a Mission-Focused Lead Office Advocate Today! Location: Harbor House Type: PRN | In-Person | Available 4 pm - 12am; including holidays and weekends Are you passionate about...

    onsite, Wichita, KS, United States
    Part TimeJunior (<2 years)
  • Koch

    Koch

    13 days ago

    Manager- transactional services

    Your Job Koch Capabilities, LLC is seeking a Transactional Services Manager to join our in-house Transactional Services team. This is an exciting opportunity to lead our transaction execution...

    onsite, Wichita, KS, United States
    Full TimeJunior (<2 years)
  • Five Below

    Five Below

    13 days ago

    Customer experience manager

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &amp; Have Fun in an amazing experience, filled with unlimited...

    onsite, Wichita, KS, United States
    $30k/yrFull TimeJunior (<2 years)
  • Govcio LLC

    Govcio LLC

    14 days ago

    Site support engineer - senior

    Site Support Engineer - Senior GovCIO is currently hiring for a Site Support Engineer - Senior. These positions will be located in one of the following locations: Denver, CO; Chicago (O'Hare), IL;...

    onsite, Albuquerque, NM, United States
    $62k – $72k/yrFull TimeSenior (5+ years)
  • Bosch-HomeComfort

    Bosch-HomeComfort

    14 days ago

    Grade 1 group leader - 3rd shift

    Company Description We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every...

    onsite, Wichita, KS, United States
    Full TimeJunior (<2 years)
  • Sedgwick County

    Sedgwick County

    17 days ago

    It architect - information technology

    Department: Info Tech Srvcs Job ID: 13308 Pay: $73,736 - $110,490 annually - Commensurate with experience and education. Work Schedule: Sedgwick County offers a comprehensive benefits package for...

    onsite, Wichita, KS, United States
    $74k – $110k/yrFull TimeJunior (<2 years)
  • Syndeo

    Syndeo

    18 days ago

    Office manager

    Syndeo Staffing is seeking an experienced Office Manager for a local Wichita employer. The Office Manager is responsible for overseeing daily office operations, managing accounting functions,...

    onsite, Wichita, KS, United States
    Full TimeMiddle (2-4 years)
  • MIRROR INC

    MIRROR INC

    20 days ago

    Lead youth support specialist

    Job Details: Job Location: Broadmoor Residential - Wichita, KS Position Type: Full Time Education Level: High School Salary Range: Undisclosed Travel Percentage: Negligible Job Shift: Any Under the...

    onsite, Wichita, KS, United States
    Full TimeLead / Manager
  • Bosch Group

    Bosch Group

    23 days ago

    Grade 1 group leader - 1st shift

    Company Description We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every...

    onsite, Wichita, KS, United States
    Full TimeJunior (<2 years)
  • Mainstream Nonprofit Solutions

    Mainstream Nonprofit Solutions

    24 days ago

    Case manager

    Apply Job Type Full-time Average Hourly Rate: $24.43 (Includes wage, incentives, bonuses, overtime, shift differential, etc.) About the Role Do you have a heart for helping children and families...

    onsite, Wichita, KS, United States
    $49k/yrFull TimeJunior (<2 years)
  • Domino's Franchise

    Domino's Franchise

    24 days ago

    Assistant manager(06375) - 2047 w 21st st. n

    Job Description Assistant Manager - You must be 18 years of age or older. General job duties for all store team members include: Operate all equipment. Stock ingredients from delivery area to...

    onsite, Wichita, KS, United States
    Full TimeNo Skills
  • Domino's Franchise

    Domino's Franchise

    24 days ago

    Assistant manager(06377) - 7130 w. maple st., suite 150

    Job Description Assistant Manager - You must be 18 years of age or older. General job duties for all store team members include: Operate all equipment. Stock ingredients from delivery area to...

    onsite, Wichita, KS, United States
    Full TimeNo Skills
  • Great Plains Ventures

    Great Plains Ventures

    24 days ago

    It enterprise systems administrator

    Enterprise Systems Administrator | Great Plains Ventures Great Plains Ventures | Career Opportunity ENTERPRISE SYSTEMS ADMINISTRATOR Infrastructure | Networking | Microsoft 365 Location Onsite |...

    onsite, Wichita, KS, United States
    Full TimeSenior (5+ years)
  • SiteOne Landscape Supply

    SiteOne Landscape Supply

    24 days ago

    Customer sales & service rep ii

    Company Overview SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry...

    onsite, Wichita, KS, United States
    Full TimeMiddle (2-4 years)
  • Bosch-HomeComfort

    Bosch-HomeComfort

    24 days ago

    Grade 1 group leader - 1st shift

    Company Description We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every...

    onsite, Wichita, KS, United States
    Full TimeJunior (<2 years)
  • Spirit AeroSystems

    Spirit AeroSystems

    24 days ago

    Mid-level customer relations specialist

    Overview This role is at Spirit AeroSystems, Inc. a wholly owned subsidiary of The Boeing Company, supporting Spirit’s Commercial Business Units (“Spirit Commercial”). Spirit Commercial designs and...

    onsite, Wichita, KS, United States
    $62k – $95k/yrFull TimeMiddle (2-4 years)
  • Equity Bank

    Equity Bank

    25 days ago

    Customer care supervisor

    Job Description Jump start your career at Equity Bank ! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer...

    onsite, Wichita, KS, United States
    Full TimeJunior (<2 years)
  • TFI Family Services, Inc.

    TFI Family Services, Inc.

    25 days ago

    Case manager

    Average Hourly Rate: $24.43 (Includes wage, incentives, bonuses, overtime, shift differential, etc.) About the Role Do you have a heart for helping children and families thrive? Are you the kind of...

    onsite, Wichita, KS, United States
    $48k/yrFull TimeJunior (<2 years)
  • Wolters Kluwer

    Wolters Kluwer

    25 days ago

    Customer service technical associate - tax content

    The Customer Service Technical Associate provides support to our business and individual tax software clients and to our practice clients. This role provides resolution to moderate and complex...

    onsite, Coppell, TX, United States
    $31k – $57k/yrFull TimeJunior (<2 years)
  • Shield AI

    Shield AI

    a month ago

    Associate systems administrator (r5874)

    Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and...

    onsite, Wichita, KS, United States
    $79k/yrFull TimeJunior (<2 years)
  • Knitwell Group

    Knitwell Group

    a month ago

    Assistant manager-ann

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic...

    onsite, Wichita, KS, United States
    Full TimeNo Skills
  • Spirit AeroSystems

    Spirit AeroSystems

    a month ago

    It manager - business systems applications

    Overview This role is at Spirit AeroSystems, Inc. a wholly owned subsidiary of The Boeing Company, supporting Spirit’s Commercial Business Units (“Spirit Commercial”). Spirit Commercial designs and...

    onsite, Wichita, KS, United States
    $105k – $161k/yrFull TimeLead / Manager
  • Bosch Group

    Bosch Group

    a month ago

    Grade 1 group leader - 2nd shift

    Company Description We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every...

    onsite, Wichita, KS, United States
    Full TimeJunior (<2 years)

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