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  5. Onsite It Support Manager jobs in Wichita, Kansas, USA

Onsite It Support Manager jobs in Wichita, Kansas, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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IT Support Manager Jobs in Wichita, KS — On-Site Opportunities Await

Wichita businesses are actively seeking a skilled IT support manager to lead technical teams and keep essential systems running smoothly. This on-site role offers 240 open positions for professionals ready to oversee help desk operations, manage escalations, and ensure top-tier service delivery. With demand rising across the region, this is an excellent time to explore IT support manager vacancies in a growing local market.

The ideal candidate brings strong troubleshooting expertise, leadership experience, and a solid grasp of network administration, ticketing systems, and hardware or software diagnostics. Excellent communication skills are essential, as this role requires coordinating between technical staff and non-technical stakeholders. Familiarity with ITIL frameworks, cybersecurity basics, and cloud infrastructure management gives candidates a competitive edge. Companies looking to hire an IT support manager typically value someone who can balance hands-on problem-solving with strategic oversight of IT operations.

On-site work remains the standard for IT support manager positions in Wichita, as hands-on infrastructure management and direct team supervision are central to the job. Local employers, from manufacturing firms to healthcare providers, continue to invest in dependable IT leadership to support daily operations. The regional hiring outlook is strong, reflecting steady demand for professionals who can maintain uptime, manage vendor relationships, and mentor support staff in a fast-paced, on-site environment.

If you're ready to take the next step in your IT career, explore the latest IT support manager jobs available through Global Work AI. Whether you're an experienced leader or looking to grow into a management role, this is the perfect opportunity to find a position that matches your skills and ambitions. Discover new openings today and take charge of your next career move.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Wichita?

    In Wichita, an it support manager role typically pays a midrange management salary that reflects both technical oversight and team leadership. Current market data in Kansas often places compensation roughly between $75,000 and $105,000 a year, with larger employers, regulated industries, or 24/7 environments sometimes offering more. Experience level, certification mix, and the size of the support team can shift pay noticeably. Benefits, bonus plans, and on-site expectations also matter, so it helps to compare current Wichita postings alongside regional salary guides.
  • What skills and qualifications are required for an it support manager role?

    Employers usually look for a mix of technical depth, people leadership, and process discipline. For an it support manager in the USA, common expectations include strong troubleshooting knowledge, ticketing system expertise, vendor coordination, and the ability to coach support staff. A bachelor’s degree in information technology or a related field is often preferred, though practical experience can sometimes substitute. Certifications such as CompTIA A+, ITIL, Microsoft, or Cisco can strengthen a profile. In Wichita, hiring teams often value communication and service mindset as much as hands-on skill, so reviewing local postings is useful.
  • What are the main responsibilities of an it support manager on a daily basis?

    Day to day, this role keeps the support function running smoothly and ensures end users get timely help. Typical duties include assigning tickets, monitoring service levels, reviewing escalations, guiding technicians, and coordinating fixes for hardware, software, and account issues. An it support manager also tracks recurring problems, documents procedures, and works with other IT teams to reduce downtime. In an on-site Wichita office, there may be added responsibility for walk-up support, device setup, and conference room technology. Comparing job ads can show how much of the day is hands-on versus supervisory.
  • What prior help desk or desktop support experience is needed for an it support manager role in Wichita?

    Most employers want several years of direct support experience before moving into management. For Wichita openings, that often means 3 to 7 years in help desk, desktop support, or similar end-user roles, plus evidence that you have handled escalations and mentored teammates. Strong candidates usually know Windows environments, Microsoft 365, endpoint tools, and common service management practices. Some organizations will consider applicants with less formal leadership history if they have solid technical ownership and reliable customer service results. Checking local requirements can show whether a company favors promotion from within or outside hires.
  • How does an it support manager differ from an IT service desk manager or IT operations manager?

    These roles overlap, but the scope is not identical. An it support manager usually focuses on end-user assistance, desktop issues, and the performance of the support team. An IT service desk manager is often centered more narrowly on ticket intake, first-response metrics, and service desk workflow. By contrast, an IT operations manager may oversee infrastructure, systems uptime, patching, and broader technology processes. In Kansas employers may use these titles differently, so the actual job description matters more than the label. Comparing duties side by side can help clarify which path fits your background.
  • What does the hiring process look like for an it support manager position in Wichita?

    Hiring for this position in Wichita usually starts with an application review, followed by a recruiter screen and one or more interviews with IT leadership. Many employers include questions about incident handling, team coaching, prioritization, and customer communication. Some also add a practical scenario, such as how you would manage a service outage or improve ticket resolution time. Because the job is on-site in Wichita, candidates may be asked about schedule flexibility and collaboration with local staff. Background checks and reference calls are common, so keeping examples of measurable results ready is helpful.
  • What career growth opportunities are available for an it support manager in IT?

    This role can lead to several strong paths in IT, especially for professionals who enjoy both technology and leadership. Common next steps include senior support manager, IT operations manager, infrastructure manager, service delivery leader, or director-level roles. Some move toward project management, cybersecurity coordination, or enterprise systems administration after building broader experience. In Wichita and across the USA, employers often value managers who improve processes, reduce repeat incidents, and develop staff, because those results translate well into larger responsibilities. Reviewing roles with adjacent scope can help you plan the next move.

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240 jobs found

  • Bosch Group

    Bosch Group

    Today

    Grade 1 group leader - 1st shift

    Company Description We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every...

    onsite, Wichita, KS, United States
    Full TimeJunior (<2 years)
  • Emprise Bank 2

    Emprise Bank 2

    Today

    Customer service agent manager - digital

    At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals. The Customer...

    onsite, Wichita, KS, United States
    Full TimeJunior (<2 years)
  • Mainstream Nonprofit Solutions

    Mainstream Nonprofit Solutions

    2 days ago

    Case manager

    Apply Job Type Full-time Average Hourly Rate: $24.43 (Includes wage, incentives, bonuses, overtime, shift differential, etc.) About the Role Do you have a heart for helping children and families...

    onsite, Wichita, KS, United States
    $49k/yrFull TimeJunior (<2 years)
  • Domino's Franchise

    Domino's Franchise

    2 days ago

    Assistant manager(06375) - 2047 w 21st st. n

    Job Description Assistant Manager - You must be 18 years of age or older. General job duties for all store team members include: Operate all equipment. Stock ingredients from delivery area to...

    onsite, Wichita, KS, United States
    Full TimeNo Skills
  • Domino's Franchise

    Domino's Franchise

    2 days ago

    Assistant manager(06377) - 7130 w. maple st., suite 150

    Job Description Assistant Manager - You must be 18 years of age or older. General job duties for all store team members include: Operate all equipment. Stock ingredients from delivery area to...

    onsite, Wichita, KS, United States
    Full TimeNo Skills
  • NetApp, Inc.

    NetApp, Inc.

    2 days ago

    Technical support engineer

    Job Summary As a Technical Support Engineer on our 2nd Shift ESeries/Grid/ONTAP Core/DP/Performance team you will provide technical support to customers, customer support personnel, and field support...

    onsite, Research Triangle Park, NC, United States
    Full TimeJunior (<2 years)
  • Bosch-HomeComfort

    Bosch-HomeComfort

    2 days ago

    Grade 1 group leader - 1st shift

    Company Description We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every...

    onsite, Wichita, KS, United States
    Full TimeJunior (<2 years)
  • Spirit AeroSystems

    Spirit AeroSystems

    3 days ago

    Mid-level customer relations specialist

    Overview This role is at Spirit AeroSystems, Inc. a wholly owned subsidiary of The Boeing Company, supporting Spirit’s Commercial Business Units (“Spirit Commercial”). Spirit Commercial designs and...

    onsite, Wichita, KS, United States
    $62k – $95k/yrFull TimeMiddle (2-4 years)
  • Equity Bank

    Equity Bank

    3 days ago

    Customer care supervisor

    Job Description Jump start your career at Equity Bank ! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer...

    onsite, Wichita, KS, United States
    Full TimeJunior (<2 years)
  • TFI Family Services, Inc.

    TFI Family Services, Inc.

    3 days ago

    Case manager

    Average Hourly Rate: $24.43 (Includes wage, incentives, bonuses, overtime, shift differential, etc.) About the Role Do you have a heart for helping children and families thrive? Are you the kind of...

    onsite, Wichita, KS, United States
    $48k/yrFull TimeJunior (<2 years)
  • MIRROR INC

    MIRROR INC

    3 days ago

    Lead recovery support specialist [ft]

    Job Details: Job Location: Broadmoor Residential - Wichita, KS, Position Type: Full Time, Salary Range: Undisclosed Under the supervision of the Regional Area Director (facility management), the Lead...

    onsite, Wichita, KS, United States
    Full TimeLead / Manager
  • Shield AI

    Shield AI

    5 days ago

    Associate systems administrator (r5874)

    Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and...

    onsite, Wichita, KS, United States
    $79k/yrFull TimeJunior (<2 years)
  • Knitwell Group

    Knitwell Group

    5 days ago

    Assistant manager-ann

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic...

    onsite, Wichita, KS, United States
    Full TimeNo Skills
  • Spirit AeroSystems

    Spirit AeroSystems

    5 days ago

    It manager - business systems applications

    Overview This role is at Spirit AeroSystems, Inc. a wholly owned subsidiary of The Boeing Company, supporting Spirit’s Commercial Business Units (“Spirit Commercial”). Spirit Commercial designs and...

    onsite, Wichita, KS, United States
    $105k – $161k/yrFull TimeLead / Manager
  • Apply for the Assistant Manager job

    Apply for the Assistant Manager job

    10 days ago

    Assistant manager job

    Join Our Team as an Assistant Manager at Love of Character! Looking for an opportunity to grow and make an impact in a creative small business? Love Of Character, located in Wichita, KS, is looking...

    onsite, Wichita, KS, United States
    $30k/yrFull TimeJunior (<2 years)
  • I

    Iron Insurance Partners

    10 days ago

    It manager

    Overview: The IT Manager is responsible for leading the organization's technology operations, infrastructure, systems, cybersecurity initiatives, and IT support functions. This role will provide...

    onsite, Wichita, KS, United States
    Full TimeLead / Manager
  • Evergy

    Evergy

    11 days ago

    Customer experience change management analyst

    SUMMARY OF JOB RESPONSIBILITIES AND REQUIREMENTS JOB TITLE: Customer Experience Change Management Analyst REQUISITION: CUS00J8 DEPARTMENT: Customer Experience Delivery - Kansas City Headquarters,...

    onsite, Kansas City, KS, United States
    $67k – $83k/yrFull TimeJunior (<2 years)
  • Domino's

    Domino's

    18 days ago

    Assistant manager(06375) - 2047 w 21st st. n

    Job Description Assistant Manager You must be 18 years of age or older. General job duties for all store team members include: Operate all equipment. Stock ingredients from delivery area to storage,...

    onsite, Wichita, KS, United States
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  • Blood Cancer United

    Blood Cancer United

    19 days ago

    Senior manager customer and process operations

    How many people can answer the question, "What do you do for a living?" with the answer, "I help find cures for cancer." At Blood Cancer United, employees take our mission seriously. Whether you work...

    onsite, Austin, TX, United States
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  • Mid American Credit Union

    Mid American Credit Union

    a month ago

    It desktop support specialist

    About Us Credit Unions are not-for-profit organizations that exist to serve their members rather than to maximize profits. As a member-owned institution, our focus is on providing a safe place to...

    onsite, Wichita, KS, United States
    Full TimeJunior (<2 years)

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