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Onsite It Support Manager jobs in Wichita, Kansas, USA
Job type
Min. salary, $/year
Level
Wichita businesses are actively seeking a skilled IT support manager to lead technical teams and keep essential systems running smoothly. This on-site role offers 224 open positions for professionals ready to oversee help desk operations, manage escalations, and ensure top-tier service delivery. With demand rising across the region, this is an excellent time to explore IT support manager vacancies in a growing local market.
The ideal candidate brings strong troubleshooting expertise, leadership experience, and a solid grasp of network administration, ticketing systems, and hardware or software diagnostics. Excellent communication skills are essential, as this role requires coordinating between technical staff and non-technical stakeholders. Familiarity with ITIL frameworks, cybersecurity basics, and cloud infrastructure management gives candidates a competitive edge. Companies looking to hire an IT support manager typically value someone who can balance hands-on problem-solving with strategic oversight of IT operations.
On-site work remains the standard for IT support manager positions in Wichita, as hands-on infrastructure management and direct team supervision are central to the job. Local employers, from manufacturing firms to healthcare providers, continue to invest in dependable IT leadership to support daily operations. The regional hiring outlook is strong, reflecting steady demand for professionals who can maintain uptime, manage vendor relationships, and mentor support staff in a fast-paced, on-site environment.
If you're ready to take the next step in your IT career, explore the latest IT support manager jobs available through Global Work AI. Whether you're an experienced leader or looking to grow into a management role, this is the perfect opportunity to find a position that matches your skills and ambitions. Discover new openings today and take charge of your next career move.
Iron Insurance Partners
Manage client communications via phone, email, and in-person. Process payments and endorsements in AMS360 and insurance carrier systems. Log client and carrier interactions, report claims, and handle suspense items. Assist with cross-selling coverage and provide reception services to visitors.
onsite, Wichita, KS, United StatesFull TimeJunior (<2 years)
JUMP START STORES INC
Establish and implement store objectives, oversee daily operations, and administer company policies. Manage staff workflow, assist with hiring and training, conduct performance evaluations, and handle employee discipline.
onsite, Wichita, KS, United StatesFull TimeLead / Manager
CSC Generation
Assist in recruiting, training, and developing a high-performing retail team. Lead customer-focused initiatives to enhance customer experience and loyalty. Collaborate with management to implement sales strategies and analyze performance metrics to drive results.
onsite, Wichita, KS, United StatesFull TimeJunior (<2 years)
SSA Group, LLC
Oversee daily ticketing operations and guest experiences, ensuring compliance with service standards. Train Guest Service Associates on ticketing systems and facility information. Drive ticket package and membership growth through staff goals.
onsite, Wichita, KS, United StatesPart TimeJunior (<2 years)
Corpay
Manage customer reservation requests via inbound and outbound calls, including new requests and modifications. Accurately enter information into the reservation system and troubleshoot issues over the phone. Collaborate with team leads and complete assigned duties on time.
onsite, Wichita, KS, United StatesFull TimeEntry with DegreeSedgwick County
Provide administrative and clerical support to the Department of Corrections, including data entry of program fees and UA results. Manage departmental communications, including answering calls and distributing mail.
onsite, Wichita, KS, United States$32k/yrFull TimeJunior (<2 years)CSW Industrials
Provide solutions for product or process issues and initiate corrective actions. Maintain and update pricing in ERP systems, provide special pricing for customer service, and support various departments.
onsite, Wichita, KS, United StatesFull TimeLead / Manager
Von Maur/Dry Goods
Manage customer interactions by greeting and assisting customers, processing POS transactions, and handling account information. Unpack and display stock, wrap and bag merchandise, and answer phone inquiries. Ensure a positive customer experience throughout the sales process.
onsite, Wichita, KS, United StatesFull TimeJunior (<2 years)
Great Day Improvements: A Family of Brands
Handle customer support inquiries via phone, text, and email. Schedule warranty appointments and maintain customer records in the CRM database. Generate reports and provide work orders to the Service Measure Tech. Process payments and assist with Accounts Receivable collections.
onsite, Wichita, KS, United States$40k – $44k/yrFull TimeEntry with Degree
Koch
Lead and develop a team of network engineers, focusing on enterprise network capabilities including LAN, Wireless, Identity Services, and SD-WAN. Partner with various stakeholders to align technology priorities with business outcomes.
onsite, Atlanta, GA, United StatesFull TimeJunior (<2 years)
Wolters Kluwer
Provide administrative support for consultation services, including scheduling, client communication, and documentation. Respond to customer inquiries and assist Account Managers with user provisioning and invoicing. Coordinate NCLEX virtual events and maintain accurate records and trackers.
onsite, Clayton, CA, United States$34k – $57k/yrFull TimeNo Skills
Balco, Inc.
Provide solutions for product or process issues and initiate corrective actions. Maintain and update pricing in ERP systems, support Customer Service and Production, and monitor order statuses. Lead team meetings, approve employee time off, and audit work instructions as necessary.
onsite, Wichita, KS, United StatesFull TimeLead / Manager
Deloitte
Own strategy and execution of GLCP support programming across Account Leadership, GLCP Development, Account Growth initiatives, and Performance Management. Lead day-to-day operations of the Client Excellence team, ensuring accountability for team output.
onsite, Cincinnati, OH, United StatesFull TimeSenior (5+ years)
Cedarhurst of Wichita
Coordinate the move-in process for new residents, including creating contracts and ensuring apartment readiness. Provide tours to prospects and assist with resident assessments. Maintain marketing materials and follow up with new residents during their first week.
onsite, Wichita, KS, United StatesFull TimeEntry with DegreeDeloitte
Lead the development of customer experience strategies, advise on Qualtrics solution architecture, and direct the design and deployment of Qualtrics solutions. Oversee integrations with CRM and HRIS systems using APIs and SSO.
onsite, Atlanta, GA, United States$172k – $338k/yrFull TimeSenior (5+ years)
Penney OpCo LLC
Support the management team to achieve sales results and execute store operations. Engage with customers to build relationships and brand loyalty. Ensure store standards for merchandising and operations are consistently met.
onsite, Wichita, KS, United States$22k – $30k/yrPart TimeJunior (<2 years)
Commerce Bank
Support the Branch Manager in managing daily operations, customer experience, and team member performance. Deliver direct customer service, resolve inquiries, and foster team development through coaching.
onsite, Wichita, KS, United States$53k – $61k/yrFull TimeJunior (<2 years)
Adams Brown Technology Specialist LLC
Oversee Help Desk, Technical Account Managers, and Client Engineers to ensure high-quality service delivery. Monitor daily operations, address performance challenges, and establish clear expectations.
onsite, Wichita, KS, United StatesFull TimeDirectorJUMP START STORES INC
Establish and implement store objectives, oversee daily operations, and administer company policies. Manage staff workflow, assist with hiring and training, and conduct performance evaluations.
onsite, Wichita, KS, United StatesFull TimeLead / Manager
WIESE GROUP
Oversee daily service operations, including scheduling, dispatching, and work order management. Lead and develop a team of service technicians, ensuring they have the necessary tools and training.
onsite, Wichita, KS, United StatesFull TimeLead / Manager
Spirit AeroSystems
Manage engineering professionals, guiding the resolution of complex technical issues. Collaborate with manufacturing, quality, and engineering teams to ensure production meets customer and design requirements.
onsite, Wichita, KS, United States$131k – $200k/yrFull TimeLead / Manager
Mel Hambelton Ford Inc
Arrange vehicle service appointments with customers via phone and update the Customer Relationship Management tool to ensure accurate records and customer satisfaction.
onsite, Wichita, KS, United StatesFull TimeEntry with Degree
KETCH Kansas Elks Training Center for the Handicapped
Coordinate day program services for adults with intellectual/development disabilities, monitor service quality, oversee health and safety aspects, and manage scheduling and Direct Support teams.
onsite, Wichita, KS, United StatesFull TimeJunior (<2 years)
TFI Family Services, Inc.
Assist families in developing skills for emotional regulation and conflict resolution. Connect families with community resources and create personalized plans to support children's growth. Advocate for improvements in family environments while collaborating with a dedicated team.
onsite, Wichita, KS, United States$49k/yrFull TimeJunior (<2 years)
Accurus Aerospace
Support the quality department with clerical tasks, including scanning work orders and quality assurance documents. Maintain tracking spreadsheets and metrics for management reporting, utilizing ERP/Accounting software as needed.
onsite, Wichita, KS, United StatesFull TimeNo SkillsSpirit AeroSystems
Serve as the primary contact for shop floor quality support, working with production teams and inspectors to resolve quality issues. Monitor quality metrics and facilitate root cause investigations while supporting corrective actions.
onsite, Wichita, KS, United States$73k – $113k/yrFull TimeMiddle (2-4 years)
Moove NA Dynamo LLC
Direct and oversee the maintenance department, performing installation, troubleshooting, repair, and maintenance of facility equipment. Supervise maintenance technicians, develop a Preventative Maintenance program, and ensure compliance with safety standards.
onsite, Wichita, KS, United StatesFull TimeJunior (<2 years)Hertz
Learn and support daily branch operations, including sales, customer service, fleet logistics, and administration. Assist with achieving branch sales goals by building customer relationships and applying effective sales techniques.
onsite, Wichita, KS, United States$32k/yrFull TimeEntry with DegreePenney OpCo LLC
Support the Store Manager in executing store operations and maintaining visual standards. Engage with customers to enhance brand loyalty and maximize sales through product knowledge. Develop team members and oversee assigned divisions to ensure accountability for results.
onsite, Wichita, KS, United States$30k – $40k/yrFull TimeJunior (<2 years)Von Maur/Dry Goods
Support the store manager in motivating associates, training, coaching, and leading by example. Execute sales associate duties, assess associate performance, and develop solutions for customer problems. Ensure the store meets sales goals and provides outstanding customer service.
onsite, Wichita, KS, United StatesFull TimeNo SkillsSpencer Gifts
Assist the Store Manager in staffing, setup, merchandising, and teardown of a Seasonal Store. Ensure maximum sales and profitability by maintaining guest services, developing staff, and controlling expenses and shrinkage. Oversee all aspects of merchandising and inventory control.
onsite, Wichita, KS, United States$34k – $35k/yrFull TimeJunior (<2 years)Newman University Inc
Provide front-line technology support by answering calls and documenting helpdesk tickets. Test various IT equipment including computers and printers. Assist with routine IT projects and follow university IT policies and cybersecurity practices.
onsite, Wichita, KS, United States$20k/yrPart TimeEntry with Degree
Cargill
Manage end-to-end order processing for customer accounts, resolve complex order issues, and identify risks. Communicate delays and provide alternatives to customers while partnering with cross-functional teams.
onsite, Wichita, KS, United StatesFull TimeJunior (<2 years)Hertz
Support location performance and achieve sales goals. Deliver excellent customer service and learn sales techniques. Assist with fleet logistics, inventory control, and store operations. Shadow management to develop leadership skills and prepare for future roles.
onsite, Wichita, KS, United States$37k/yrFull TimeEntry with DegreeCiti Trends
Assist the Store Manager with daily operations, supervise employees, and maintain inventory controls. Facilitate inventory transactions and ensure compliance with shrink control standards.
onsite, Wichita, KS, United StatesFull TimeLead / Manager
Rent A Center
Manage credit and collections by communicating with customers and collecting on accounts. Provide exceptional customer service through in-store and home interactions. Oversee deliveries and pickups, ensuring safe handling and compliance.
onsite, Wichita, KS, United States$31k – $36k/yrFull TimeJunior (<2 years)
T-Mobile
Sell products and services based on customer needs, resolve customer issues using in-store systems, coach team members, and take ownership of store performance. Lead training efforts and stay updated on product knowledge to enhance customer experience and drive sales outcomes.
onsite, Wichita, KS, United States$70k – $110k/yrFull TimeJunior (<2 years)Adams Brown Technology Specialist LLC
Provide onsite desktop, laptop, server, and network support to clients and end-users. Troubleshoot and resolve service requests, ensuring minimal impact on operations. Perform installations, hardware troubleshooting, and operating system setups.
onsite, Wichita, KS, United StatesFull TimeJunior (<2 years)
Hertz
Support location performance and sales goals, deliver excellent customer service, and learn sales techniques. Gain experience in fleet logistics, assist with store operations, and understand finance processes. Shadow management to develop leadership skills and prepare for future roles.
onsite, Wichita, KS, United States$37k/yrFull TimeEntry with Degree
Domino's
Operate equipment, stock ingredients, prepare products, and process telephone orders. Take inventory, complete paperwork, and maintain cleanliness of equipment and facility. Train and orient new team members as needed.
onsite, Wichita, KS, United StatesFull TimeNo Skills10,000,000+ more jobs available!
