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  3. IT Support Manager

Onsite It Support Manager jobs in Arkansas, USA

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On-Site IT Support Manager Jobs — Build Your Career in Arkansas's Growing Tech Scene

Arkansas employers are expanding their technology teams, creating steady demand for 485 on-site IT support manager jobs across the state. Companies need experienced leaders who can oversee help desk operations, manage technical staff, and keep systems running smoothly, making a real impact on regional business technology.

Successful candidates bring a strong background in network administration, hardware and software troubleshooting, and team leadership. Employers look for professionals who can manage service tickets, train junior technicians, and communicate clearly with non-technical staff. Familiarity with ITIL practices and cloud-based systems adds value, while strong organizational skills help top applicants stand out in this competitive field.

On-site roles in Arkansas typically involve working closely with local teams, providing hands-on support for critical infrastructure and end users. Many organizations, from manufacturing to healthcare, are investing in IT infrastructure, fueling demand for IT support manager jobs in Arkansas. This environment lets professionals build strong relationships while shaping daily operations and long-term technology strategy.

If you're ready to advance your career, now is an excellent time to explore IT support manager vacancies in Arkansas. Global Work AI connects motivated professionals with employers eager to hire an IT support manager who can strengthen their technology teams. Discover new opportunities and take the next step in your career today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Arkansas?

    In Arkansas, pay for an it support manager often falls in the mid-$70,000s to low-$90,000s annually, depending on company size, industry, and the breadth of the support function. In larger metro areas such as Little Rock or Fayetteville, wages may run higher when the role includes team leadership, infrastructure oversight, or after-hours coverage. Local market demand and certification mix also affect offers. Reviewing current Arkansas listings and comparing benefits can give a clearer picture than salary estimates alone.
  • What qualifications and experience are needed for an it support manager job?

    Employers in Arkansas usually look for a bachelor’s degree in IT, computer science, or a related field, though strong hands-on experience can sometimes substitute for formal education. Most it support manager roles ask for several years in help desk, desktop support, or systems administration, plus prior supervision of technicians or service teams. Certifications such as ITIL, CompTIA A+, Network+, or Microsoft credentials can strengthen a candidate’s profile. It helps to compare openings by industry, since healthcare, education, and manufacturing may prioritize different backgrounds.
  • What technical skills should an it support manager have for an on-site role in Arkansas?

    A strong on-site it support manager in Arkansas should be comfortable with Windows and macOS environments, user account administration, ticketing systems, endpoint support, and basic network troubleshooting. Familiarity with Active Directory, Microsoft 365, VPNs, printers, mobile device management, and patching tools is commonly valued. Because the role is on-site, hardware diagnostics and fast in-person problem solving matter more than in fully remote positions. Local employers may also expect knowledge of cybersecurity basics and asset tracking, so reviewing recent job ads can help identify the most requested tools.
  • What are the main responsibilities of an it support manager?

    This position typically leads the help desk or IT service team, sets priorities for tickets, and ensures employees receive timely technical support. An it support manager also monitors system performance, coordinates device setup and maintenance, tracks service levels, and helps enforce security and access policies. In many Arkansas organizations, the role includes vendor communication, budget input, and training staff on common tools or procedures. Strong reporting and escalation management are important too, especially when the business relies on reliable in-person support throughout the workday.
  • What does the hiring process usually look like for an it support manager position?

    Most employers start with an application review, followed by one or more interviews that assess leadership style, troubleshooting approach, and communication skills. For an it support manager role, candidates may also complete a technical screening, a scenario-based exercise, or a panel interview with IT and operations leaders. In Arkansas, some companies add background checks, reference calls, and questions about supporting a local office or multi-site environment. Preparing examples of team coaching, incident response, and service improvement can make it easier to move through the process.
  • How does an on-site it support manager role differ from a remote or hybrid role?

    An on-site it support manager is expected to be physically present to resolve hardware issues, support walk-up requests, manage equipment, and coordinate with other departments in real time. That often means faster response times, more hands-on troubleshooting, and closer oversight of office infrastructure. Remote or hybrid roles usually involve more virtual support and less direct device handling. In Arkansas workplaces, especially those with manufacturing, healthcare, or campus settings, on-site presence can be a key advantage for service continuity, so it’s worth comparing daily expectations across postings.
  • What career growth opportunities can an it support manager expect in Arkansas?

    With strong performance, an it support manager in Arkansas can move into senior IT management, service desk leadership, infrastructure operations, or broader technology leadership roles. Some professionals progress toward IT director, systems manager, or operations manager positions as they gain budgeting, project, and strategic planning experience. Arkansas employers in healthcare, education, logistics, and manufacturing often value managers who can improve service quality and support expansion. Earning advanced certifications or building cloud and cybersecurity knowledge can open more options, especially when you compare openings across different industries.

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485 jobs found

  • Simmons Bank

    Simmons Bank

    Today

    It tac support specialist i

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Summary The IT TAC Support Specialist...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Air National Guard Units

    Air National Guard Units

    a day ago

    Itspec (sysadmin) (title 32)

    Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a ITSPEC (SYSADMIN) (Title 32), Position Description Number D1650P01 and is part of the AR ANG...

    onsite, Fort Smith, AR, United States
    $75k/yrFull TimeJunior (<2 years)
  • Eaton Corporation

    Eaton Corporation

    2 days ago

    Lead infrastructure specialist

    Eaton’s Corporate Sector division is currently seeking a Lead Infrastructure Specialist This role will sit onsite at our North Little Rock, AR location. The expected annual salary range for this role...

    onsite, North Little Rock, AR, United States
    $97k – $143k/yrFull TimeLead / Manager
  • Little Rock Athletic Centers LLC

    Little Rock Athletic Centers LLC

    3 days ago

    Manager on duty - evenings & weekends

    Description Hourly Pay Reports to: Club Manager Essential Functions Give excellent customer service to all members and guests Supervise the facility and staff during their appointed shift. Facilitate...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Bella Vista Property Owners Association

    Bella Vista Property Owners Association

    4 days ago

    It analyst

    POSITION SUMMARY The IT Analyst provides hands-on technical support for computer software, network, hardware, cybersecurity, and hybrid cloud-based systems. This role focuses on troubleshooting,...

    onsite, Bella Vista, AR, United States
    $65k – $70k/yrFull TimeMiddle (2-4 years)
  • POSITION SUMMARY The Office Manager

    POSITION SUMMARY The Office Manager

    4 days ago

    Office manager - (121)

    POSITION SUMMARY The Office Manager is responsible for the effective administration and coordination of branch office operations and serves as a key administrative partner to branch leadership. This...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Unity Health

    Unity Health

    5 days ago

    It systems administrator, ft

    Job Description 1. Education: A associate's degree in computer science or related field preferred. 2. Training and Experience: Minimum of three years experience with computer operations/operating...

    onsite, Searcy, AR, United States
    $38k – $57k/yrFull TimeMiddle (2-4 years)
  • Nidec Motor Corporation

    Nidec Motor Corporation

    6 days ago

    It specialist

    We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and...

    onsite, Mena, AR, United States
    Full TimeJunior (<2 years)
  • Teslar Software

    Teslar Software

    6 days ago

    Support specialist i

    Teslar Software isn't just another financial tech company. We’re a passionate team building the future of community banking. Our team works to empower banks across the country with software that...

    onsite, Northwest Arkansas, AR, United States
    Full TimeJunior (<2 years)
  • Walmart

    Walmart

    7 days ago

    (usa) senior manager, incubation & onboarding

    Position Summary The Senior Manager, Incubation & Onboarding leads cross-functional partnerships to ensure successful onboarding and growth for key customers. This role involves analyzing data to...

    onsite, Bentonville, AR, United States
    $90k – $234k/yrFull TimeSenior (5+ years)
  • Optus, Inc

    Optus, Inc

    8 days ago

    Manager of service delivery

    The Primary responsibilities of the Service Delivery Manager are to supervise the day-to-day operations of the Service Delivery and Shared Services team to ensure all customer service level...

    onsite, Jonesboro, AR, United States
    Full TimeLead / Manager
  • Rightfiber

    Rightfiber

    8 days ago

    Technical support rep

    Rightfiber is one of the nation's largest privately held telecommunications platforms, serving more than 400 communities across a 20-state footprint. With more than 100 years of experience, we...

    onsite, Jonesboro, AR, United States
    Full TimeJunior (<2 years)
  • University of Arkansas System

    University of Arkansas System

    8 days ago

    Computer support technician

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search...

    onsite, Batesville, AR, United States
    $36k/yrFull TimeJunior (<2 years)
  • defi AUTO LLC

    defi AUTO LLC

    9 days ago

    Client support desk analyst

    About defi SOLUTIONS: It’s an exciting time to join defi! defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the...

    onsite, Atlanta, GA, United States
    Full TimeMiddle (2-4 years)
  • SAIC

    SAIC

    10 days ago

    Site support help desk

    SAIC is seeking a Site Support II to provide support for Cyber Operations Courses in Little Rock, Arkansas. Our team is looking for a Site Support II interested in supporting infrastructure for...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • State of Arkansas

    State of Arkansas

    10 days ago

    It infrastructure engineer

    Position Information Job Series: Infrastructure Support Classification: IT Infrastructure Engineer – Competitive Class Code: IIS07C Pay Grade: IST10 Salary Range: $97,301 - $158,753 Job Summary The...

    onsite, Little Rock, AR, United States
    $97k – $159k/yrFull TimeSenior (5+ years)
  • A

    AEIL

    10 days ago

    Is/it specialist

    IS Specialist Aisin Electronics Illinois LLC (AEIL) Location: Illinois Schedule: Primarily 1st Shift (After-hours support as needed) Salary Range: $52,000 – $61,535 About the Role AEIL is seeking a...

    onsite, Marion, AR, United States
    $52k – $62k/yrFull TimeMiddle (2-4 years)
  • Work at Simmons

    Work at Simmons

    12 days ago

    Tech support specialist

    Purpose of the Position Ensures proper computer operations so that end users can accomplish organizational tasks. Responsibilities include receiving, prioritizing, documenting and actively resolving...

    onsite, Siloam Springs, AR, United States
    Full TimeJunior (<2 years)
  • GFI Digital

    GFI Digital

    12 days ago

    Service desk engineer

    Why GFI? GFI Digital is a locally owned, industry-leading provider of office technology solutions, helping businesses thrive for over 25 years. From managed IT and print solutions to networking,...

    onsite, Lowell, AR, United States
    Full TimeMiddle (2-4 years)
  • W

    Westside Consolidated School District

    12 days ago

    District director of technology

    The Westside Consolidated School District is looking for a District Director of Technology. QUALIFICATIONS: Bachelor’s degree in information technology, computer science, educational technology,...

    onsite, Jonesboro, AR, United States
    Full TimeDirector
  • defi AUTO LLC

    defi AUTO LLC

    13 days ago

    Itsm specialist

    It’s an exciting time to join defi!! defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their...

    onsite, Atlanta, GA, United States
    Full TimeJunior (<2 years)
  • Club Car Wash

    Club Car Wash

    13 days ago

    Shift manager

    Company Profile Club Car Wash is one of the fastest growing tunnel car wash companies in the United States. We currently operate 250 + stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma,...

    onsite, Rogers, AR, United States
    $36k/yrPart TimeJunior (<2 years)
  • AISIN World Corp. of America

    AISIN World Corp. of America

    13 days ago

    Is/it specialist

    IS SPECIALIST Aisin Electronics Illinois LLC (AEIL) Location: Illinois Schedule: Primarily 1st Shift (After-hours support as needed) Salary Range: $52,000 – $61,535 ABOUT THE ROLE AEIL is seeking a...

    onsite, Marion, AR, United States
    $52k – $62k/yrFull TimeMiddle (2-4 years)
  • CACI International

    CACI International

    13 days ago

    Systems administrator (journeyman)

    Job Title: Systems Administrator (Journeyman) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel...

    onsite, Atlanta, GA, United States
    $75k/yrFull TimeJunior (<2 years)
  • State of Arkansas

    State of Arkansas

    13 days ago

    User support analyst

    User Support Analyst Position Number: 22143350 County: Pulaski City: Little Rock Posting End Date: 10/16/26 Administration – Information Technology Services CLASSIFIED AS A SAFETY SENSITIVE POSITION...

    onsite, Little Rock, AR, United States
    $55k – $90k/yrFull TimeJunior (<2 years)
  • Govcio LLC

    Govcio LLC

    15 days ago

    It deployment engineer

    GovCIO is currently hiring for Deployment Engineer to perform IT deployment duties for our government client. This position will be based in Fort Smith, AR and will be an onsite position with travel...

    onsite, Fort Smith, AR, United States
    $75k/yrFull TimeJunior (<2 years)
  • Archer Lewis

    Archer Lewis

    17 days ago

    Office manager

    Our Story Archer Lewis is a national accounting and advisory firm established in 2024 from local practice mergers, leveraging over 70 years of legacy. With 40+ offices and over 600+ professionals, we...

    onsite, Little Rock, AR, United States
    $60k – $70k/yrFull TimeLead / Manager
  • Arcare

    Arcare

    18 days ago

    It clinical informatics manager

    Job Title: IT Clinical Informatics Manager Job Type: Full-time (Monday-Friday, 8:00 AM - 5:00 PM) Travel: 20-40% Qualifications: Associate's degree in nursing, allied health, information technology,...

    onsite, Searcy, AR, United States
    Full TimeLead / Manager
  • FRIENDSHIP COMMUNITY CARE

    FRIENDSHIP COMMUNITY CARE

    20 days ago

    Service manager - community support (cs)

    Job Details: Job Location: Valley Housing Atkins - Atkins, AR Position Type: Full Time Salary Range: Undisclosed Job Shift: Day Job Category: Management Schedule: Monday - Friday, 8:00 AM - 5:00 PM...

    onsite, Atkins, AR, United States
    Full TimeJunior (<2 years)
  • SOLUTION ONE INDUSTRIES

    SOLUTION ONE INDUSTRIES

    21 days ago

    Mctsp-chf-(sst) technician

    Job Details: Job Location: Ft Chaffee - Ft Chaffee, AR Position Type: Full Time Education Level: 2 Year Degree Salary Range: $33.95 - $33.95 Hourly Job Shift: Any Simulation Support Team (SST)...

    onsite, Ft Chaffee, AR, United States
    $68k/yrFull TimeJunior (<2 years)
  • Bank OZK

    Bank OZK

    21 days ago

    Senior associate, systems administrator

    Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we...

    onsite, Atlanta, GA, United States
    Full TimeSenior (5+ years)
  • United Petfood Producers USA Inc.

    United Petfood Producers USA Inc.

    22 days ago

    It manager

    Job Title: Maintenance Technician Location: 2577 AR-59, Decatur, AR About United Petfood United Petfood is a private label producer of high-quality dry & wet pet food, biscuits and snacks. We are a...

    onsite, Decatur, AR, United States
    Full TimeSenior (5+ years)
  • ITW

    ITW

    22 days ago

    Global systems support administrator

    Job Description: Magnaflux is the global leader in non-destructive testing equipment and materials employed by the quality management teams of the world’s largest manufacturers. While you may not be...

    onsite, De Witt, AR, United States
    $65k – $75k/yrFull TimeJunior (<2 years)
  • Miller Zell

    Miller Zell

    23 days ago

    Associate account manager

    POSITION SUMMARY: The Associate Account Manager will work closely with account management to assist in purchasing and coordinating production of project related Point of Sale material as well as...

    onsite, Bentonville, AR, United States
    Full TimeJunior (<2 years)
  • Accenture

    Accenture

    23 days ago

    Telecommunications & media consulting senior manager

    Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to...

    onsite, Albany, OR, United States
    $133k – $338k/yrFull TimeSenior (5+ years)
  • TESTEQUITY  HISCO GROUP

    TESTEQUITY HISCO GROUP

    a month ago

    Location support specialist - pt

    Job Details: Job Location: AR Little Rock - North Little Rock, AR Position Type: Part Time Salary Range: Undisclosed Summary / Position Purpose: The Location Support Specialist is a customer facing...

    onsite, Little Rock, AR, United States
    Part TimeJunior (<2 years)
  • Centennial Bank

    Centennial Bank

    a month ago

    Applications administrator ii

    GENERAL DESCRIPTION OF POSITION The Applications Administrator Level II administers the technology and workflows associated with the software applications used by at the least two lines of business...

    onsite, Conway, AR, United States
    Full TimeMiddle (2-4 years)
  • Bank OZK

    Bank OZK

    a month ago

    Security support manager

    Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we...

    onsite, Little Rock, AR, United States
    Full TimeLead / Manager
  • Bank OZK

    Bank OZK

    a month ago

    Call center manager

    Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we...

    onsite, Little Rock, AR, United States
    Full TimeLead / Manager
  • Hanwha Defense USA Inc

    Hanwha Defense USA Inc

    a month ago

    Office manager/ executive assistant - munitio

    Job Title: Office Manager / Executive Assistant Location: Pine Bluff, AR Clearance Requirement: Ability to obtain a U.S. Secret security clearance Position Overview The Office Manager / Executive...

    onsite, Pine Bluff, AR, United States
    Full TimeSenior (5+ years)

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