GW
Job search
Log inSign Up
  1. Onsite Jobs
  2. Onsite It Support Manager jobs in the United States

Onsite It Support Manager jobs in the United States

Job type
Job type
Salary
Min. salary, $/year
Level
Level

Stop wasting hours
on applications

We find relevant roles, generate tailored resumes and cover letters, and apply automatically - you focus on interviews
Try it now
  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

Over 200,000 job seekers trust us

Diego Martínez
The AI tools here are outstanding. I found a job within a week of signing up, and the personalized job suggestions made the whole process effortless. I'm beyond impressed!
Feb 16, 2025
Brian Raine
I was skeptical, but this platform exceeded my expectations. The AI-driven resume builder helped me craft a professional resume. The auto-apply feature is a game-changer — saves so many tedious hours. I found a remote position eventually. Highly recommend Global Work AI.
Feb 16, 2025
Tomi Horvat
This site is amazing! The AI tools saved me so much time. I secured two contracts.
Feb 16, 2025
Elias Nyman
This platform is a must for anyone searching for freelance opportunities. The tools to optimize CVs and cover letters were invaluable. I've already referred a few friends because the results speak for themselves!
Feb 16, 2025
Ruben
This site has revolutionized the way I search for jobs. The AI-powered tools helped me polish my applications, and I've already signed a contract with a fast-growing tech startup as a part-time marketer.
Feb 16, 2025
Zayn
I was overwhelmed with my job search until I discovered GlobalWork. The AI CV builder helped me craft a standout resume, and I love that I can auto-apply to jobs without worrying about duplicates or scams. It feels good to know I'm only seeing verified listings.
Mar 9, 2025
Lena Kindler
My experience with Global Work AI has been fantastic. The platform tailors your resume and cover letter perfectly to each job description, making the whole application process so much easier. I even secured a job through the site and would recommend it to anyone looking.
Nov 24, 2025
Janos Kocsis
I am glad to have landed a job as an online tutor by using this Global Work platform. The CV builder was really helpful. I was also able to use the auto-apply feature, which saved me time. It is an ideal platform to look for remote jobs.
Nov 10, 2025
Andrea Martins
Global Work AI does a perfect job at collecting jobs that need people right away. The AI personalized my application for each role it applied to while passing the ATS compliance checks. I would highly recommend this service to other job seekers.
Aug 23, 2025

IT Support Manager – On-Site Opportunities in the USA: Lead Technical Teams with Impact

Organizations across the USA are actively seeking a skilled it support manager to oversee daily technical operations and lead responsive service teams. With 500+ open positions available, this on-site role offers the chance to work closely with cross-functional departments, ensuring smooth IT operations and rapid issue resolution. As businesses continue to invest in reliable technical infrastructure, demand for experienced it support managers remains strong nationwide.

Success in this role requires a solid mix of technical expertise and leadership ability. Strong knowledge of network systems, help desk operations, and IT service management frameworks is essential, along with excellent troubleshooting and communication skills. Employers seeking to hire a it support manager often look for someone who can train staff, manage vendor relationships, and maintain high standards of customer service while keeping systems secure and efficient.

On-site it support manager jobs typically involve direct interaction with employees, hardware, and infrastructure that cannot be managed remotely. This hands-on setup allows for faster response times and stronger collaboration with technical teams. As more companies modernize their IT departments, the outlook for it support manager vacancies across the USA continues to grow, particularly in industries prioritizing operational reliability and cybersecurity readiness.

If you're ready to take the next step in your IT career, explore current it support manager positions available through Global Work AI. Whether you're an experienced professional or looking to advance into a leadership role, this is an excellent time to connect with employers seeking dedicated talent. Discover new opportunities and find the right fit for your skills today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in the USA?

    In the USA, compensation for an it support manager usually falls in the mid-to-upper five figures, with many postings clustering around $85,000 to $120,000 annually. Larger employers, enterprise environments, and areas with higher living costs can push pay above that range, especially when the role includes team leadership or after-hours coverage. Benefits, bonus eligibility, and certification support can also change the total package. Checking current listings alongside local market data is the best way to compare offers fairly.
  • What skills and qualifications are required for an it support manager?

    Employers typically look for a mix of technical depth and people leadership. Strong troubleshooting ability, ticketing system experience, endpoint and network basics, and comfort with Microsoft 365, Active Directory, or similar platforms are common expectations for an it support manager. Many USA roles also value ITIL knowledge, vendor coordination, budgeting, and clear communication. A bachelor’s degree in information technology or a related field is often preferred, though practical experience can matter just as much. Reviewing similar openings can help you match your background to the most in-demand requirements.
  • What are the main responsibilities of an it support manager?

    This role usually centers on keeping support operations efficient and user-focused. An it support manager often leads help desk staff, prioritizes incidents, tracks service levels, and improves response times across the organization. In the USA, responsibilities may also include asset oversight, escalation handling, documentation, onboarding support, and coordinating with security or infrastructure teams. Many managers are expected to refine processes so recurring issues drop over time. Looking at detailed job descriptions can show which duties are most common in your target industry.
  • What does the hiring process look like for an it support manager job in the USA?

    Most USA employers use a multi-step process that starts with resume screening and a recruiter conversation. From there, candidates may meet a hiring manager, complete a technical or scenario-based interview, and sometimes speak with operations or HR leaders. For an it support manager, questions often focus on team leadership, outage response, customer service, and improving support workflows. Some companies also check references or ask for examples of measurable results. Comparing the process across listings can help you prepare for each stage more confidently.
  • Is on-site work required for an it support manager role, and what does a typical workday look like?

    For this on-site position in the USA, being in the office is usually part of the job because hands-on support, equipment setup, and direct collaboration matter. A typical day may include reviewing open tickets, coaching support staff, handling escalated issues, meeting with department leaders, and making sure hardware or access problems are resolved quickly. The schedule can shift when urgent outages occur or project deadlines approach. Reading postings closely can help you see how much in-person presence each employer expects.
  • What career growth opportunities are available after working as an it support manager?

    Experience in this role can open doors to broader IT leadership paths. Many professionals move into service desk director, IT operations manager, infrastructure manager, or help desk manager positions, while others grow toward systems administration or service delivery leadership. In the USA, strong performance can also lead to enterprise service management, security operations, or technology program oversight. Building results around service quality, process improvement, and staff development makes the next step easier to reach. Comparing related roles can clarify which direction fits your goals best.
  • What experience do employers usually want for an it support manager in the USA?

    Most employers expect several years in technical support, with at least some time spent guiding people or coordinating daily operations. In the USA, it is common to see requirements for five to eight years of IT support experience, plus prior supervision, project work, or ownership of a service desk function. Familiarity with troubleshooting workflows, hardware and software deployment, and user account administration is often important. Strong examples of measurable improvement, such as faster resolution times, can make an application stand out. Checking current openings will show how senior each employer wants the background to be.

Resources

  • Frequently asked questions
  • Contact us
  • Privacy policy
  • Money back policy
  • Terms of use

Top job offers

  • Data Analysis
  • Data Entry Clerk
  • Customer Service Rep
  • Human Resource
  • Marketing Manager
  • Customer Service Manager
  • Project Manager
  • Financial Manager
  • Account Manager
  • Operations
  • All remote job titles A–Z
Career Blog
  • AI for Job Seekers
  • Career Development
  • Cover Letters
  • Job Interviews
  • Job Search
  • Resume
  • Salary & Job Offers
  • Workplace
Top Companies
  • JPMorganChase
  • Starbucks
  • EY
  • Accenture
  • Capgemini
  • Allied Universal
  • Bosch
  • Citi
  • Aramark
  • Compass Group
GW
Copyright © 2026, Global Work AI
The names and logos of the companies mentioned are trademarks of their respective owners. Unless explicitly stated, these references are not intended to indicate any endorsement or affiliation with Global Work AI. By continuing to use the website, you agree to the Terms and Conditions and the Privacy Policy.
Copyright © 2026, Global Work AI

500+ jobs found

  • CGI

    CGI

    Today

    It support manager - lead

    U.S. - CGI Federal roles - What we do matters. By playing this video you consent to Google/YouTube processing your data and using cookies – Learn more. Position Description: CGI Federal is seeking an...

    onsite, Chantilly, Virginia, United States
    $82k – $181k/yrFull TimeLead / Manager
  • Ashland Credit Union

    Ashland Credit Union

    Today

    It manager

    At Ashland Credit Union (ACU), we look for people who are ready to Own Their Journey! Whether you are just beginning your career or looking to achieve more along your professional journey, ACU is a...

    onsite, Ashland, Kentucky, United States
    Full TimeJunior (<2 years)
  • Dickinson Financial Corporation

    Dickinson Financial Corporation

    Today

    Product support manager i

    Summary The successful candidate will be self-starting and productive while providing and managing service support and delivery for assigned banking applications and systems. The candidate will be...

    onsite, Kansas City, Missouri, United States
    $60k/yrFull TimeJunior (<2 years)
  • BETSOL

    BETSOL

    a day ago

    It support manager

    Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several...

    onsite, Broomfield, Colorado, United States
    Full TimeLead / Manager
  • Texas Tech University

    Texas Tech University

    2 days ago

    Section manager - it support

    Manages a section in a department that has institutional oversight. Plans, organizes and develops goals and procedures for the section. Represents the section to administrators, outside agencies and...

    onsite, Lubbock, Texas, United States
    Full TimeLead / Manager
  • Books-A-Million

    Books-A-Million

    2 days ago

    It operations support manager

    About the Job The IT Operations Support Manager is an on-site role based at Books-A-Million’s corporate headquarters, within the IT organization. This role leads the Retail Help Desk and Corporate...

    onsite, Birmingham, Alabama, United States
    Full TimeLead / Manager
  • OSTechnical

    OSTechnical

    2 days ago

    Manager, it service desk & support

    Manager, IT Service Desk & Support The Manager, IT Service Desk & Support is responsible for leading Company's IT Service Desk and support team across all locations while ensuring a high level of...

    onsite, Aurora, Colorado, United States
    Full TimeLead / Manager
  • DHR Health

    DHR Health

    2 days ago

    Help desk manager- ft- days- it service desk support

    Help Desk Manager - FT - Days - IT Service Desk Support DHR Health - US:TX:Edinburg - Days Summary: POSITION SUMMARY: The I.S. Help Desk manager is responsible for overseeing the Help Desk operations...

    onsite, Edinburg, Texas, United States
    Full TimeLead / Manager
  • Abacus

    Abacus

    2 days ago

    Project manager / account manager - it service desk & deskside support

    Job Title Project Manager / Account Manager - IT Service Desk & Deskside Support Client Company/Dept. Name Texas Health and Human Services Commission (HHSC), TX Address 1100 W 49th St. MC: 2020...

    onsite, Austin, Texas, United States
    Full TimeLead / Manager
  • Publicis Groupe Holdings B.V

    Publicis Groupe Holdings B.V

    3 days ago

    Onsite tech support - manager

    Company Description Publicis Re:Sources is at the core of Publicis Groupe, the world's largest communications company. We are the only full-service, end-to-end shared service organization in the...

    onsite, New York, New York, United States
    $120k – $130k/yrFull TimeLead / Manager
  • Rubenstein Law, P.A.

    Rubenstein Law, P.A.

    3 days ago

    It manager

    Company Overview Since 1988, Rubenstein Law has been a trusted advocate for personal injury victims, growing into a nationally recognized firm with more than 60 attorneys and 400 professionals. Known...

    onsite, Miami, Florida, United States
    Full TimeLead / Manager
  • Crafty

    Crafty

    5 days ago

    It support manager

    The Role Join Crafty as our IT Support Manager and lead the strategy, delivery, and continuous improvement of our internal IT support function. Reporting to the CTO, you’ll own the employee...

    onsite, Chicago, Illinois, United States
    $95k – $110k/yrFull TimeLead / Manager
  • Keel Infrastructure

    Keel Infrastructure

    5 days ago

    It support manager

    Careers at Keel Keel Infrastructure is a publicly traded energy and digital infrastructure company that develops and owns data centers and power assets across North America. At Keel, you’re not just...

    onsite, New York, New York, United States
    $125k – $165k/yrFull TimeLead / Manager
  • D

    Dickinson Financial Corp

    8 days ago

    Product support manager i

    Summary The successful candidate will be self-starting and productive while providing and managing service support and delivery for assigned banking applications and systems. The candidate will be...

    onsite, Kansas City, Missouri, United States
    $60k/yrFull TimeJunior (<2 years)
  • City of New York

    City of New York

    8 days ago

    It service desk manager

    Job Description The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace,...

    onsite, New York, New York, United States
    $75k – $180k/yrFull TimeLead / Manager
  • Tommy's

    Tommy's

    9 days ago

    It support manager

    IT Support Manager Tommy’s is looking for an IT Support Manager who leads with hospitality. You’ll guide our team of IT Support Technicians, own the Helpdesk queue and keep our team members, devices...

    onsite, Holland, Michigan, United States
    Full TimeJunior (<2 years)
  • GALLAGHER UNIFORM

    GALLAGHER UNIFORM

    11 days ago

    It systems and support manager

    Job Details: Job Location: 151 MCQUISTON DRIVE - BATTLE CREEK, MI Salary Range: $75000.00 - $100000.00 Salary/year Job Objective The IT Systems & Technology Manager is responsible for the day-to-day...

    onsite, Battle Creek, Michigan, United States
    $75k – $100k/yrFull TimeMiddle (2-4 years)
  • RS Group

    RS Group

    11 days ago

    Application support manager

    About RS Group RS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably. We operate in 33 markets, stock over...

    onsite, Richland Hills, Texas, United States
    Full TimeSenior (5+ years)
  • Surge Staffing

    Surge Staffing

    11 days ago

    Information technology support manager

    Department: Information Technology Reports To: IT Manager / Vice President of IT Position Summary We are seeking a hands-on IT Support Manager to oversee daily technical support operations and lead a...

    onsite, Columbus, Ohio, United States
    Full TimeJunior (<2 years)
  • 24 Hour Fitness

    24 Hour Fitness

    11 days ago

    Manager, it service desk

    JOB SUMMARY The Manager, IT Service Desk serves as a strategic leader accountable for overseeing and advancing all aspects of technical support operations. This position requires a combination of...

    onsite, Carlsbad, California, United States
    Full TimeLead / Manager
  • D.R. Horton

    D.R. Horton

    11 days ago

    It support services manager

    D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality...

    onsite, Arlington, Texas, United States
    Full TimeJunior (<2 years)
  • Schuber Mitchell Homes LLC

    Schuber Mitchell Homes LLC

    12 days ago

    It infrastructure & user support manager

    Position Summary The Infrastructure & User Support Manager leads the internal team and external MSP responsible for IT infrastructure and IT user support services. This role is responsible for...

    onsite, Joplin, MO, United States
    Full TimeLead / Manager
  • Description This

    Description This

    15 days ago

    Service desk manager

    This is an On-Site position Position summary: The Service Desk Manager at Washington Navy Yard will oversee the Deskside Support Services Team. This includes service delivery, physical dispatch for...

    onsite, Washington Navy Yard, DC, United States
    Full TimeLead / Manager
  • Atlanta Cheesecake Company

    Atlanta Cheesecake Company

    16 days ago

    It technical support manager

    TECHNICAL SUPPORT MANAGER Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring...

    onsite, St. Paul, MN, United States
    $120k – $135k/yrFull TimeJunior (<2 years)
  • CONA Services

    CONA Services

    17 days ago

    Executive technology support manager

    Executive Technology Support Manager Requisition ID: 268845 Locations: Charlotte Click here to experience a Day in the Life of our Teammates! Uncap Your Potential at America's Largest Coca-Cola...

    onsite, Charlotte, North Carolina, United States
    Full TimeSenior (5+ years)
  • Galloup

    Galloup

    17 days ago

    It support manager

    About The Kendall Group The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam,...

    onsite, Conshohocken, Pennsylvania, United States
    Full TimeLead / Manager
  • Zions Bancorporation

    Zions Bancorporation

    17 days ago

    Technology manager--enterprise support

    Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been...

    onsite, Midvale, Utah, United States
    Full TimeLead / Manager
  • AssuranceAmerica

    AssuranceAmerica

    18 days ago

    It support manager

    Our Company At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate has the opportunity to learn and grow. We strive to create...

    onsite, Atlanta, Georgia, United States
    Full TimeLead / Manager
  • JMARK Business Solutions, Inc.

    JMARK Business Solutions, Inc.

    22 days ago

    It service manager

    About the Role: JMARK is looking for an experienced Service Manager to lead a dedicated technical service team supporting one of our banking clients. This role combines people leadership, technical...

    onsite, Tulsa, Oklahoma, United States
    Full TimeJunior (<2 years)
  • College of the Desert

    College of the Desert

    24 days ago

    Manager, help desk

    About College of the Desert The College of the Desert, Desert Community College District enrolls approximately 20,000 students each academic year with steady enrollment growth each year. College of...

    onsite, Palm Desert, California, United States
    $101k – $146k/yrFull TimeLead / Manager
  • Eurofins

    Eurofins

    24 days ago

    Global support manager

    Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our...

    onsite, Lancaster, Pennsylvania, United States
    Full TimeLead / Manager
  • The Inland Real Estate Group of Companies

    The Inland Real Estate Group of Companies

    24 days ago

    It support manager

    Are you a customer-focused IT leader who thrives on solving complex technology challenges while delivering exceptional service? We are seeking an experienced IT Support Manager to lead our End-User...

    onsite, Oak Brook, Illinois, United States
    $146k – $175k/yrFull TimeLead / Manager
  • Resorts Casino Hotel

    Resorts Casino Hotel

    24 days ago

    It support services supervisor

    Overview Full-Time | ON-SITE | Leads All 3 Shifts | Lead the Team that keeps Resorts Casino Hotel connected Are you an experienced IT support professional who enjoys leading people as much as solving...

    onsite, Atlantic City, New Jersey, United States
    $60k – $80k/yrFull TimeLead / Manager
  • Pivotal Health

    Pivotal Health

    24 days ago

    It manager

    About Pivotal Health Pivotal Health is the leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. Today, many providers face...

    onsite, Los Angeles, CA, United States
    Full TimeSenior (5+ years)
  • Purpose Financial

    Purpose Financial

    24 days ago

    Service desk manager

    Brand: Purpose Financial Address: 322 Rhett Street, Greenville, South Carolina, United States - 29601 Purpose Financial, Inc. is an innovative consumer financial services company that offers a...

    onsite, Greenville, South Carolina, United States
    Full TimeSenior (5+ years)
  • fairlife

    fairlife

    25 days ago

    It site support manager

    fairlife, LLC is a Chicago-based nutrition company that creates great-tasting, nutrition-rich and dairy products to nourish consumers. With over $3B in annual retail sales, fairlife’s portfolio of...

    onsite, Chicago, Illinois, United States
    $90k – $120k/yrFull TimeLead / Manager
  • KISH BANK

    KISH BANK

    25 days ago

    It services and support manager

    Kish Bank is looking for an experienced IT manager to own the infrastructure, service delivery, and end-user computing environment that keeps a $2 billion (and growing) community bank running. This...

    onsite, Reedsville, Pennsylvania, United States
    Full TimeLead / Manager
  • Sandvik

    Sandvik

    a month ago

    Technical support manager

    Technical Support Manager Rotary Drilling Division | Alachua, Florida (Greater Gainesville Area) Sandvik has an exciting opportunity for a Technical Support Manager to join our Rotary Drilling...

    onsite, Alachua, Florida, United States
    Full TimeJunior (<2 years)
  • Network Designs Inc.

    Network Designs Inc.

    a month ago

    Service desk manager #1873655

    About NDi: Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers....

    onsite, Washington, DC, United States
    Full TimeLead / Manager
  • Liberty Healthcare

    Liberty Healthcare

    a month ago

    Information technology support manager

    Liberty Healthcare Corporation seeks to hire an experienced healthcare information technology professional for an available full-time System Support Manager role. Responsibilities Manage technology...

    onsite, Bala-Cynwyd, Pennsylvania, United States
    Full TimeLead / Manager

10,000,000+ more jobs available!