Summary

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a IT SPECIALIST (SYSADMIN/CUSTSPT), Position Description Number D2726000 (GS-09) and D2727000 (GS-11) and is part of the ID G4 SASMO, National Guard. THIS POSITION IS PERMANENT.

Duties

GS-09:

• Utilizes an extensive knowledge of sustainment programs/operations and a clear understanding of automated systems to manage projects and programs for systems integration of Combat Service Support (CSS) automation in the Sustainment Automation Support Management Office (SASMO).
• Administers tactical local area network (LAN) clients, monitors ongoing operation of tactical network systems to ensure hardware and software functions, and meets operational standards.
• Identifies and resolves complex tactical network related problems occurring within the assigned area of responsibility.
• Responds to customer requests for assistance, ensuring trouble reports are handled expeditiously.
• Troubleshoots hardware, software, and LAN/Client operating system problems.
• Ensures software and vulnerability updates are applied in proper order.
• Coordinates and communicates with the Department of the Army (DA) and National Guard Bureau (NGB) regarding CSS operations and automated systems support, problem resolution, software upgrades, and change packages.
• Assists functional users in automated CSS systems management and operation.
• Serves as a Systems Administrator for all CSS automated logistics information systems and programs and, as a technical expert within the state/territory, is responsible for providing technical and functional guidance for specified automated sustainment systems to operators and supervisors.
• Provides input to supervisor to ensure SASMO Standard Operating Procedures (SOPs) are current.
• Receives trouble tickets and reviews priorities on a weekly and/or monthly basis.
• Troubleshoots, diagnoses, and resolves technical problems identified in trouble tickets and performs initial setup of specified automated system computers to include loading software, configuring modem and network card(s), assigning Internet Protocol (IP) addresses with correct subnet, connectivity to the network, and completing technical inspections.
• Performs other duties as assigned.

GS-11:

• Serves as an advisor to the SASMO supervisor and Systems Administrator on all CSS automated sustainment systems.
• Exercises knowledge and oversight for all matters pertaining to the fielding and operation of automated sustainment systems.
• Utilizes an extensive knowledge of logistics programs/operations and a clear understanding of automated systems to manage projects and programs for systems integration of CSS automation.
• Identifies funding requirements to support SASMO operations, justifies and submits budget requirements for State operating budget, and executes funds received.
• Is the technical expert within the state/territory responsible for providing technical and functional guidance for serviced automated sustainment systems.
• Serves as project leader/supervisor responsible for developing, assigning, and coordinating duties and projects for systems administrators.
• Serves as the senior SASMO systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting to support customer needs.
• Reviews SASMO Standard Operating Procedures (SOPs) to ensure they are current (i.e., help desk, repair operations, etc.).
• Evaluates trouble tickets escalated from the help desk and setting priorities on a weekly and monthly basis.
• Coordinates automation initiatives with State G6 and G3 elements.
• Operates as the Quality Control Specialist for the Quality Control Program and Quality Control Plan.
• Oversees a variety of studies, analyses, and reports regarding the integrity of all automated sustainment systems.
• Conducts quality inspections, customer feedback, and continuous improvement initiatives associated with the Quality Control Plan.
• Performs other duties as assigned.

Requirements

Conditions of employment NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position. This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement. Selectee will be required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement. Males born after 31 December 1959 must be registered for Selective Service. Federal employment suitability as determined by a background investigation. May be required to successfully complete a trial period. Participation in direct deposit is mandatory.

Qualifications

Military Grades: E-1 through CW2 THE FOLLOWING QUALIFICATIONS MUST BE REPRESENTED BY THE CONTENTS OF YOUR RESUME. Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, i.e. the general and specialized experience located within the vacancy announcement, to assist with describing work experience. Resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed below. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position. The USA Jobs resume builder is recommended to ensure full credit is given for the qualification requirements listed below. YOUR RESUME MUST BE LIMITED TO TWO PAGES, MAXIMUM.

GS-09 qualification requires the following experience:

• GENERAL EXPERIENCE: Experience, education or training with thoroughness when performing work and conscientious about attending to detail. Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

SPECIALIZED EXPERIENCE: Experience, education, or training receiving, maintaining, and issuing data storage media for computer operations. Experience in scheduling the use of computer time for program processing. Experience collecting and sequentially staging input media with associated program instructions for processing. Experience in at least one programming language. Translating detailed logical steps developed by others into language codes that computers accept where this required understanding of procedures and limitations appropriate to use of a programming language. Experience interviewing subject-matter personnel to get facts regarding work processes and synthesizing the resulting data into charts showing information flow. Experience in analysis of the interrelationship of pertinent components of the system. Experience planning the sequence of actions necessary to accomplish the assignment. Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency.

In addition to GS-09 experience, GS-11 qualification requires the following also:

• SPECIALIZED EXPERIENCE: Experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.

Education

There are no additional educational requirements for this position. The following education can be used in lieu of NO specialized experience, or a combination of education and specialized experience may be used also to qualify for this position: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree You MUST provide transcripts or other documentation to support your Educational claims.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)). As a condition of employment for accepting this position, you will be required to serve a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government;
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. MORE THAN ONE SELECTION MAY BE MADE FROM THIS ANNOUNCEMENT IF ADDITIONAL IDENTICAL VACANCIES IN THE SAME TITLE, SERIES, GRADE AND UNIT OCCUR. THE EFFECTIVE/START DATE FOR THIS POSITION WILL BE IAW THE SECRETARY OF DEFENSE GUIDANCE ON THE TITLE 32 DUAL STATUS MILITARY TECHNICIAN HIRING FREEZE EXEMPTION DATED 29 MARCH 2025. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.