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  4. IT Support Manager

Onsite It Support Manager jobs in Boise, Idaho, USA

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  • Sun
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      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

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IT Support Manager — On-Site Opportunity in Boise, Idaho

Boise's growing tech and business sectors are driving strong demand for a skilled IT support manager to lead technical teams and ensure seamless operations. This on-site role offers 35 open positions for professionals ready to oversee help desk functions, manage IT infrastructure, and support end users across a dynamic organization. Companies throughout the region are actively looking to hire a IT support manager who can blend technical expertise with strong leadership.

The ideal candidate brings a solid foundation in network administration, hardware and software troubleshooting, and IT service management frameworks such as ITIL. Strong leadership skills are essential, as this role involves supervising support staff, setting priorities, and maintaining service-level standards. Excellent communication abilities help bridge the gap between technical teams and non-technical stakeholders, while a proactive approach to problem-solving ensures minimal downtime and maximum user satisfaction across all departments.

On-site work remains the standard for IT support manager positions in Boise, given the hands-on nature of managing hardware, servers, and in-person technical escalations. Local employers value the ability to respond quickly to on-the-ground issues, making face-to-face collaboration a key part of daily operations. As Idaho's business landscape continues to expand, the outlook for IT support manager vacancies in this market remains strong, with steady interest from healthcare, finance, and technology-driven companies.

If you're ready to take the next step in your IT career, explore current IT support manager jobs in Boise through Global Work AI. Our platform connects motivated professionals with employers seeking dependable, experienced leaders for these IT support manager positions. Take a moment to review open roles and find the opportunity that matches your skills and ambitions today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Boise?

    In Boise, an it support manager typically earns about $85,000 to $115,000 per year, with pay shifting based on team size, industry, and years of leadership experience. Public sector, healthcare, and growing tech employers in Idaho may sit at different points in that range, and total compensation can also include bonuses or benefits. Cost of living in the Boise area is still lower than in many large U.S. tech hubs, which helps make local salaries competitive. It’s useful to compare current Boise listings with nearby support leadership roles to gauge the full market picture.
  • What skills and qualifications are required for an it support manager role?

    Strong technical troubleshooting, people management, and service desk process knowledge are central for this position. Employers in Boise usually look for familiarity with Windows and macOS environments, identity and access tools, ticketing platforms, network basics, and cybersecurity awareness. A bachelor’s degree in information technology, computer science, or a related field is often preferred, though hands-on experience can carry weight. Communication, vendor coordination, and the ability to prioritize incidents are equally important. Reviewing local openings can help you spot which technical stacks and leadership skills matter most in Idaho workplaces.
  • What are the main responsibilities of an it support manager in Boise?

    Day-to-day work usually centers on overseeing support staff, resolving escalated issues, and keeping service levels on track. In Boise, an it support manager may handle help desk scheduling, hardware and software deployment, user account administration, and coordination with network or security teams. They also track ticket trends, improve response times, and document procedures so employees get consistent support. Because many Idaho employers value efficiency, this role often includes vendor management and budget input as well. Comparing responsibilities across current postings can show how duties shift by industry and company size.
  • What does the hiring process look like for an it support manager position?

    Most employers start with a recruiter or HR screen, followed by interviews with the IT director, hiring manager, or peers who oversee daily operations. In Boise, candidates for an it support manager role may also complete scenario-based questions, a technical assessment, or a leadership case focused on service recovery and team performance. References and background checks are common, especially for roles with access to sensitive systems. The process can move quickly in Idaho’s market when a strong fit appears, so it helps to prepare examples of incident handling, coaching, and process improvement before reviewing active openings.
  • What experience is typically expected for an it support manager job in Boise?

    Employers commonly want several years in IT support, service desk, or systems administration before moving into management. For Boise positions, three to seven years of relevant experience is a frequent benchmark, with at least some time spent leading projects, mentoring technicians, or handling escalations. Experience supporting mixed user environments, managing service metrics, and working with ticketing systems is especially valuable. Background in regulated sectors such as healthcare, finance, or government can be an advantage in Idaho. Looking at nearby listings can clarify whether a company expects more hands-on technical depth or stronger supervisory experience.
  • What certifications are most helpful for an it support manager?

    Certifications that show both technical depth and leadership readiness tend to stand out. For an it support manager in Boise, CompTIA A+, Network+, or Security+ can demonstrate solid foundation knowledge, while ITIL Foundation is useful for service management and process improvement. Microsoft, Cisco, or cloud credentials can also help if the employer runs those platforms. Project management training, such as PMP or Scrum, may support advancement into broader IT leadership. Since each Idaho employer values different tools, it’s smart to match your credential plan with the systems listed in current job postings.
  • What career growth opportunities are available for an it support manager?

    This role often leads to broader IT leadership, including service delivery manager, infrastructure manager, IT operations manager, or director-level positions. In Boise, growth can come from stepping into cross-functional work on security, cloud migration, or user experience improvement, especially as local companies expand their digital operations. An it support manager with strong metrics, budgeting, and team development skills may also move into regional or enterprise leadership. The path can vary by industry, so comparing related roles in Idaho can help you see whether your next step is deeper technical ownership or a larger management scope.

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35 jobs found

  • Flynn Group

    Flynn Group

    12 days ago

    Assistant manager

    Flynn Arby’s joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby’s franchisee in the world and continue grow by building new stores and acquiring other...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Valvoline Inc

    Valvoline Inc

    12 days ago

    Assistant manager

    JOB LOCATION: 13648 W Baldcypress St, Boise ID 83713 ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students,...

    onsite, Boise, ID, United States
    $41k/yrFull TimeJunior (<2 years)
  • KFC

    KFC

    12 days ago

    Assistant manager

    The assistant manager role provides a training ground for restaurant management. As your leadership responsibilities expand, you will see how your influence impacts the business and your team’s...

    onsite, Boise, ID, United States
    Full TimeNo Skills
  • Pandora

    Pandora

    12 days ago

    Part time core sales associate

    Part Time Core Sales Associate Pandora @ Boise Towne Square As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower...

    onsite, Boise, ID, United States
    $28k – $35k/yrPart TimeJunior (<2 years)
  • Pandora

    Pandora

    12 days ago

    Part time flex sales associate

    Part Time Flex Sales Associate Pandora @ Boise Towne Square As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people...

    onsite, Boise, ID, United States
    $28k – $35k/yrPart TimeJunior (<2 years)
  • Sysco

    Sysco

    12 days ago

    Product support advisor - grocery

    Company: US0043 Sysco Montana, Inc. Sales Territory: None Zip Code: 59101 Travel Percentage: Up to 25% COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco’s actual pay range...

    onsite, Boise, ID, United States
    Full TimeMiddle (2-4 years)
  • AAA Oregon-Idaho

    AAA Oregon-Idaho

    12 days ago

    Service manager, insurance

    AAA Oregon/Idaho is looking for a Service Manager to join our Insurance team, based in either Boise, ID, or Portland, OR. The Service Manager provides operational leadership and execution of service...

    onsite, Boise, ID, United States
    Full TimeLead / Manager
  • Carvana

    Carvana

    12 days ago

    Account administrator

    Pay range: $17-$18 hourly About Us ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle...

    onsite, Boise, ID, United States
    $34k – $36k/yrFull TimeJunior (<2 years)
  • ADESA

    ADESA

    12 days ago

    Account administrator

    Pay range: $17-$18 hourly About Us ADESA, a Carvana-owned company, currently operates in over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle...

    onsite, Boise, ID, United States
    $34k – $36k/yrFull TimeJunior (<2 years)
  • Micron Technology

    Micron Technology

    12 days ago

    New college grad - f4 it network engineer

    Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Micron Technology

    Micron Technology

    12 days ago

    Fe global pln pre mor, manager

    Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of...

    onsite, Boise, ID, United States
    Full TimeLead / Manager
  • Penney OpCo LLC

    Penney OpCo LLC

    13 days ago

    Assistant store manager - boise towne square

    Overview As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to...

    onsite, Boise, ID, United States
    $30k – $40k/yrFull TimeJunior (<2 years)
  • Micron Technology

    Micron Technology

    13 days ago

    Technical enablement manager, customer enablement

    Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of...

    onsite, Boise, ID, United States
    $119k – $317k/yrFull TimeSenior (5+ years)
  • The Buckle, Inc.

    The Buckle, Inc.

    13 days ago

    Seasonal part-time sales teammate

    Summary The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales...

    onsite, Boise, ID, United States
    Part TimeJunior (<2 years)
  • Applied Materials

    Applied Materials

    13 days ago

    Program manager

    Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the...

    onsite, Austin, TX, United States
    $88k/yrFull TimeJunior (<2 years)
  • S

    Soar Restaurants

    13 days ago

    Assistant manager

    Position: Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt Position Summary: This position assists with the leading and managing of the drive-in’s...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Sonic (Soar Restaurants)

    Sonic (Soar Restaurants)

    14 days ago

    Assistant manager

    Position: Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt Position Summary: This position assists with the leading and managing of the drive-in’s...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • LendNation

    LendNation

    15 days ago

    Customer service representative

    Customer Service Representative LendNation is looking for an energetic, positive Full-Time Customer Service Representative to join our team! This position will work at Branch 0762 located at 3804...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Elements Massage

    Elements Massage

    15 days ago

    Retail sales associate / customer service

    Overview Elements Massage in Boise and Meridian are looking for engaging and outgoing personalities for our Wellness Membership Advisor (WMA) position. Our WMAs lead the sales and customer service of...

    onsite, Boise, Idaho, United States
    $30k – $34k/yrPart TimeJunior (<2 years)
  • City of Boise

    City of Boise

    15 days ago

    Victim witness unit supervisor

    Summary Statement The Boise Police Department is seeking a Victim Witness Unit Supervisor to lead a dedicated team supporting victims and witnesses through some of the most difficult moments in their...

    onsite, Boise, ID, United States
    $61k – $73k/yrFull TimeLead / Manager
  • The TJX Companies, Inc.

    The TJX Companies, Inc.

    15 days ago

    Customer service coordinator

    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...

    onsite, Boise, ID, United States
    $29k – $30k/yrFull TimeJunior (<2 years)
  • Stinker Stores, Inc.

    Stinker Stores, Inc.

    15 days ago

    Shift lead

    Hours: Full Time, 30-40 hours a week Schedule: Open Availability required - Days and times may vary; including weekends, evenings, and some holidays Location: 3412 W. State St. Boise, ID 83703 Shift...

    onsite, Boise, ID, United States
    Full TimeLead / Manager
  • Mister Car Wash

    Mister Car Wash

    17 days ago

    Guest service specialist | $16 - $18/hour + tips

    Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team...

    onsite, Boise, ID, United States
    $32k – $36k/yrFull TimeJunior (<2 years)
  • Jacksons Companies

    Jacksons Companies

    18 days ago

    Shift lead/head cashier

    Pay: $16.50 an hour. We’re looking for a reliable, motivated Shift Lead / Head Cashier to help oversee daily operations during assigned shifts. In this key role, you’ll lead by example, delivering...

    onsite, Boise, ID, United States
    $33k/yrFull TimeLead / Manager
  • Simplot

    Simplot

    18 days ago

    Sap product manager

    The Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food...

    onsite, Boise, ID, United States
    Full TimeLead / Manager
  • Lakeshore Learning Materials, LLC

    Lakeshore Learning Materials, LLC

    18 days ago

    Part-time retail sales associate

    Company Description At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a...

    onsite, Boise, ID, United States
    $22k/yrPart TimeJunior (<2 years)
  • Clearwater Analytics

    Clearwater Analytics

    18 days ago

    Implementation analyst

    Implementation Analysts are responsible for aiding the onboarding process for new clients onto the company's SaaS platform and service model. They collaborate with both clients and various Clearwater...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • 3

    3 Brothers Restaurants

    20 days ago

    Assistant manager

    This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Del Taco LLC. This means the independent franchisee, and not Del Taco LLC will be your employer...

    onsite, Boise, ID, United States
    Full TimeNo Skills
  • Best Buy

    Best Buy

    20 days ago

    Retail sales specialist - samsung appliances

    As a Retail Sales Specialist for Samsung appliances at Best Buy, you’ll provide shoppers with personalized solutions to meet their needs while driving sales. In this role, you’ll lean into your...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • U-Haul

    U-Haul

    21 days ago

    Reservation manager

    This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Location: 8155 Chinden Blvd, Boise, Idaho 83714 United...

    onsite, Boise, ID, United States
    Full TimeEntry with Degree
  • St. Luke's Health System

    St. Luke's Health System

    23 days ago

    Audiologist assistant

    DESCRIPTION & REQUIREMENTS At St. Luke’s, our dedicated team of Audiologist Assistants are critical in providing exceptional, patient-centered care. We strive to foster an environment that embraces...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • First Interstate

    First Interstate

    24 days ago

    Network engineer ii

    If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position may be located at any of First Interstate Bank's offices in Colorado, Idaho, Iowa,...

    onsite, Bend, OR, United States
    $91k – $151k/yrFull TimeMiddle (2-4 years)
  • Walgreens

    Walgreens

    24 days ago

    Customer service associate

    JOB DESCRIPTION Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Sunbelt Rentals, Inc.

    Sunbelt Rentals, Inc.

    25 days ago

    Service manager

    Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed...

    onsite, Boise, ID, United States
    $62k – $73k/yrFull TimeMiddle (2-4 years)
  • TCS

    TCS

    a month ago

    Ms sql database administrator

    MS SQL DBA · A minimum of 10+ years of overall experience in IT MSSQL Database Domain (On Prem and cloud) with proven experience in Database Operations. · Strong proficiency in MSSQL database...

    onsite, Boise, ID, United States
    Full TimeSenior (5+ years)

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