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  5. Onsite It Support Manager jobs in Boise, Idaho, USA

Onsite It Support Manager jobs in Boise, Idaho, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Aug 23, 2025

IT Support Manager — On-Site Opportunity in Boise, Idaho

Boise's growing tech and business sectors are driving strong demand for a skilled IT support manager to lead technical teams and ensure seamless operations. This on-site role offers 186 open positions for professionals ready to oversee help desk functions, manage IT infrastructure, and support end users across a dynamic organization. Companies throughout the region are actively looking to hire a IT support manager who can blend technical expertise with strong leadership.

The ideal candidate brings a solid foundation in network administration, hardware and software troubleshooting, and IT service management frameworks such as ITIL. Strong leadership skills are essential, as this role involves supervising support staff, setting priorities, and maintaining service-level standards. Excellent communication abilities help bridge the gap between technical teams and non-technical stakeholders, while a proactive approach to problem-solving ensures minimal downtime and maximum user satisfaction across all departments.

On-site work remains the standard for IT support manager positions in Boise, given the hands-on nature of managing hardware, servers, and in-person technical escalations. Local employers value the ability to respond quickly to on-the-ground issues, making face-to-face collaboration a key part of daily operations. As Idaho's business landscape continues to expand, the outlook for IT support manager vacancies in this market remains strong, with steady interest from healthcare, finance, and technology-driven companies.

If you're ready to take the next step in your IT career, explore current IT support manager jobs in Boise through Global Work AI. Our platform connects motivated professionals with employers seeking dependable, experienced leaders for these IT support manager positions. Take a moment to review open roles and find the opportunity that matches your skills and ambitions today.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for an it support manager in Boise?

    In Boise, an it support manager typically earns about $85,000 to $115,000 per year, with pay shifting based on team size, industry, and years of leadership experience. Public sector, healthcare, and growing tech employers in Idaho may sit at different points in that range, and total compensation can also include bonuses or benefits. Cost of living in the Boise area is still lower than in many large U.S. tech hubs, which helps make local salaries competitive. It’s useful to compare current Boise listings with nearby support leadership roles to gauge the full market picture.
  • What skills and qualifications are required for an it support manager role?

    Strong technical troubleshooting, people management, and service desk process knowledge are central for this position. Employers in Boise usually look for familiarity with Windows and macOS environments, identity and access tools, ticketing platforms, network basics, and cybersecurity awareness. A bachelor’s degree in information technology, computer science, or a related field is often preferred, though hands-on experience can carry weight. Communication, vendor coordination, and the ability to prioritize incidents are equally important. Reviewing local openings can help you spot which technical stacks and leadership skills matter most in Idaho workplaces.
  • What are the main responsibilities of an it support manager in Boise?

    Day-to-day work usually centers on overseeing support staff, resolving escalated issues, and keeping service levels on track. In Boise, an it support manager may handle help desk scheduling, hardware and software deployment, user account administration, and coordination with network or security teams. They also track ticket trends, improve response times, and document procedures so employees get consistent support. Because many Idaho employers value efficiency, this role often includes vendor management and budget input as well. Comparing responsibilities across current postings can show how duties shift by industry and company size.
  • What does the hiring process look like for an it support manager position?

    Most employers start with a recruiter or HR screen, followed by interviews with the IT director, hiring manager, or peers who oversee daily operations. In Boise, candidates for an it support manager role may also complete scenario-based questions, a technical assessment, or a leadership case focused on service recovery and team performance. References and background checks are common, especially for roles with access to sensitive systems. The process can move quickly in Idaho’s market when a strong fit appears, so it helps to prepare examples of incident handling, coaching, and process improvement before reviewing active openings.
  • What experience is typically expected for an it support manager job in Boise?

    Employers commonly want several years in IT support, service desk, or systems administration before moving into management. For Boise positions, three to seven years of relevant experience is a frequent benchmark, with at least some time spent leading projects, mentoring technicians, or handling escalations. Experience supporting mixed user environments, managing service metrics, and working with ticketing systems is especially valuable. Background in regulated sectors such as healthcare, finance, or government can be an advantage in Idaho. Looking at nearby listings can clarify whether a company expects more hands-on technical depth or stronger supervisory experience.
  • What certifications are most helpful for an it support manager?

    Certifications that show both technical depth and leadership readiness tend to stand out. For an it support manager in Boise, CompTIA A+, Network+, or Security+ can demonstrate solid foundation knowledge, while ITIL Foundation is useful for service management and process improvement. Microsoft, Cisco, or cloud credentials can also help if the employer runs those platforms. Project management training, such as PMP or Scrum, may support advancement into broader IT leadership. Since each Idaho employer values different tools, it’s smart to match your credential plan with the systems listed in current job postings.
  • What career growth opportunities are available for an it support manager?

    This role often leads to broader IT leadership, including service delivery manager, infrastructure manager, IT operations manager, or director-level positions. In Boise, growth can come from stepping into cross-functional work on security, cloud migration, or user experience improvement, especially as local companies expand their digital operations. An it support manager with strong metrics, budgeting, and team development skills may also move into regional or enterprise leadership. The path can vary by industry, so comparing related roles in Idaho can help you see whether your next step is deeper technical ownership or a larger management scope.

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186 jobs found

  • Penney OpCo LLC

    Penney OpCo LLC

    Today

    Assistant store manager - boise towne square

    Overview As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to...

    onsite, Boise, ID, United States
    $30k – $40k/yrFull TimeJunior (<2 years)
  • Army National Guard Units

    Army National Guard Units

    2 days ago

    Supervisory it specialist (plcypln)

    Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a SUPERVISORY IT SPECIALIST (PLCYPLN), Position Description Number D2467P01 and is part of the...

    onsite, Boise, ID, United States
    $106k/yrFull TimeJunior (<2 years)
  • The TJX Companies, Inc.

    The TJX Companies, Inc.

    3 days ago

    Customer service coordinator

    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...

    onsite, Boise, ID, United States
    $29k – $30k/yrFull TimeJunior (<2 years)
  • Stinker Stores, Inc.

    Stinker Stores, Inc.

    3 days ago

    Shift lead

    Hours: Full Time, 30-40 hours a week Schedule: Open Availability required - Days and times may vary; including weekends, evenings, and some holidays Location: 3412 W. State St. Boise, ID 83703 Shift...

    onsite, Boise, ID, United States
    Full TimeLead / Manager
  • SYUFY GROUP

    SYUFY GROUP

    4 days ago

    Member experience manager

    Job Details: Job Location: Villa Sport Fitness Black Eagle 6135 - Boise, ID Position Type: Full Time Salary Range: Undisclosed Travel Percentage: None Job Category: Management Villa Sport offers...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Albertsons Companies

    Albertsons Companies

    5 days ago

    Front end manager

    Why choose us? Are you ready to take the next step in your people management career? Join us for an exciting opportunity as a Front-End Manager, where customer service, operational consistency, and...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Micron Technology

    Micron Technology

    5 days ago

    Aviation maintenance, sr.

    Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of...

    onsite, Boise, ID, United States
    Full TimeSenior (5+ years)
  • Best Buy

    Best Buy

    6 days ago

    Geek squad agent (retail store)

    JOB DESCRIPTION As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store....

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Apex Companies

    Apex Companies

    7 days ago

    Project support specialist

    Are you driven to grow, lead, and make a meaningful impact? At Apex, we’re building more than a consulting and engineering firm—we’re creating a place where your career accelerates, your...

    onsite, Boise, ID, United States
    Full TimeMiddle (2-4 years)
  • Clearwater Analytics

    Clearwater Analytics

    7 days ago

    Sr. subject matter expert

    Job Summary: The Global Delivery division is responsible for onboarding all new clients onto Clearwater’s SaaS platform. An SME works on a variety of client implementations to provide deep domain...

    onsite, Boise, ID, United States
    Full TimeSenior (5+ years)
  • Vapor Lounge

    Vapor Lounge

    7 days ago

    Sales advisor - emerald

    Job Details: Job Location: VL06 - Emerald Store - Boise, ID Position Type: Part Time Education Level: High School Diploma or GED Salary Range: $18.00 - $20.00 Hourly Job Shift: Flexible Job Category:...

    onsite, Boise, ID, United States
    $36k – $40k/yrPart TimeEntry with Degree
  • Mister Car Wash

    Mister Car Wash

    7 days ago

    Guest service specialist

    Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • U-Haul

    U-Haul

    8 days ago

    Reservation manager

    This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Location: 8155 Chinden Blvd, Boise, Idaho 83714 United...

    onsite, Boise, ID, United States
    Full TimeEntry with Degree
  • BDQ

    BDQ

    9 days ago

    Assistant manager 2

    Assistant Manager – Earn Up to $23.47–$24.19/hr! (No Early Mornings / No Late Nights) EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive...

    onsite, Boise, ID, United States
    $46k – $48k/yrFull TimeJunior (<2 years)
  • Fastenal

    Fastenal

    10 days ago

    Sales support

    Sales Support 6663 S Eisenman Rd, Boise, ID 83716 ID018 In Plant Store Part-time Shift(s): MON TUE WED THU FRI 7:00am - 5:00pm 18 - 22 hours/week OVERVIEW: Working as Part-time Sales Support, you...

    onsite, Boise, ID, United States
    Part TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    10 days ago

    Assistant store manager - spencer's

    Hourly rate ranges from $14.75 to $15.00 and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time Paid Vacation Time Paid Holidays Bereavement Pay Jury Duty Pay...

    onsite, Boise, ID, United States
    $30k – $30k/yrFull TimeJunior (<2 years)
  • Spencer Gifts

    Spencer Gifts

    10 days ago

    Assistant store manager - spirit

    Hourly rate ranges from $16.75 - $17.25 per hour and is dependent upon qualifications and experience. Benefits include: Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program....

    onsite, Boise, ID, United States
    $34k/yrPart TimeJunior (<2 years)
  • Deloitte

    Deloitte

    10 days ago

    Technology support specialist - global tax & legal

    TECHNOLOGY SUPPORT SPECIALIST - GLOBAL TAX & LEGAL Technology Operations Same job available in 25 locations Boise, Idaho, United States Cincinnati, Ohio, United States Cleveland, Ohio, United States...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Micron Technology

    Micron Technology

    12 days ago

    Sr. av development engineer

    Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of...

    onsite, Boise, ID, United States
    Full TimeSenior (5+ years)
  • Sunbelt Rentals, Inc.

    Sunbelt Rentals, Inc.

    13 days ago

    Service manager

    Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed...

    onsite, Boise, ID, United States
    $62k – $73k/yrFull TimeMiddle (2-4 years)
  • BOGUS BASIN RECREATIONAL ASSOCIATION INC

    BOGUS BASIN RECREATIONAL ASSOCIATION INC

    13 days ago

    It desktop support winter 26/27

    SUMMARY Working at Bogus Basin is a lifestyle job where vocation meets vacation. Every day is a new opportunity to revolutionize what community-focused mountain recreation and education look like –...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Micron Technology

    Micron Technology

    13 days ago

    Fab support documentation specialist

    Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • TCS

    TCS

    14 days ago

    Desktop support engineer

    Job Description We are seeking a skilled Desktop Support / Field Services Technician to provide onsite IT support for end users. The ideal candidate will have hands-on experience in desktop and...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Govcio LLC

    Govcio LLC

    14 days ago

    Site support engineer - senior

    Site Support Engineer - Senior GovCIO is currently hiring for a Site Support Engineer - Senior. These positions will be located in one of the following locations: Denver, CO; Chicago (O'Hare), IL;...

    onsite, Albuquerque, NM, United States
    $62k – $72k/yrFull TimeSenior (5+ years)
  • SPEEDY CPS LLC

    SPEEDY CPS LLC

    14 days ago

    Customer service specialist

    Job Details: Job Location: BOISE - BOISE, ID 83702 Salary Range: $17.00 - $20.00 Hourly As a Customer Service Representative, your job will be to make our customers happy through excellence customer...

    onsite, Boise, ID, United States
    $34k – $40k/yrFull TimeJunior (<2 years)
  • College of Western Idaho

    College of Western Idaho

    17 days ago

    Faculty - adjunct it

    Reports To: Assistant Dean, Computer Science and Information Technology Position Status: Part-Time, Non-Benefited About CWI At the College of Western Idaho (CWI), we empower students to succeed by...

    onsite, Boise, ID, United States
    Part TimeJunior (<2 years)
  • DICK'S Sporting Goods

    DICK'S Sporting Goods

    18 days ago

    Team captain endzone & loyalty (front end)

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • VF Corporation

    VF Corporation

    20 days ago

    Vans: assistant manager - boise town square

    Vans is the original brand rooted in the authentic lifestyle of skateboarding. We are driven by our mission to inspire and empower everyone to live “Off The Wall” – embracing the youthful spirit of...

    onsite, Boise, ID, United States
    $40k – $60k/yrFull TimeJunior (<2 years)
  • Pacific Lifestyle Homes

    Pacific Lifestyle Homes

    20 days ago

    Executive assistant

    LIFE AT PACIFIC LIFESTYLE HOMES At Pacific Lifestyle Homes, we believe building homes is about more than construction, it is about creating communities, experiences, and places where families build...

    onsite, Boise, ID, United States
    Full TimeMiddle (2-4 years)
  • Clearwater Analytics

    Clearwater Analytics

    21 days ago

    Sr. subject matter expert - implementations

    Job Summary: The Global Delivery division is responsible for onboarding all new clients onto Clearwater’s SaaS platform. An SME works on a variety of client implementations to provide deep domain...

    onsite, Boise, ID, United States
    Full TimeSenior (5+ years)
  • Clearwater Analytics

    Clearwater Analytics

    21 days ago

    Subject matter expert - implementations

    Job Summary: The Global Delivery division is responsible for onboarding all new clients onto Clearwater’s SaaS platform. An SME works on a variety of client implementations to provide deep domain...

    onsite, Boise, ID, United States
    Full TimeLead / Manager
  • SPEEDY CPS

    SPEEDY CPS

    21 days ago

    Customer service specialist

    Job Details: Job Location: BOISE - BOISE, ID Salary Range: $17.00 - $20.00 Hourly As a Customer Service Representative, your job will be to make our customers happy through excellence customer...

    onsite, Boise, ID, United States
    $34k – $40k/yrFull TimeJunior (<2 years)
  • Michaels Stores

    Michaels Stores

    25 days ago

    Pt seasonal team member

    Store - BOISE, ID Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete...

    onsite, Boise, ID, United States
    Part TimeJunior (<2 years)
  • Armanino LLP

    Armanino LLP

    a month ago

    Business central manager

    At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about. Armanino is proud to be Among the top 20 Largest...

    onsite, Atlanta, GA, United States
    $136k – $213k/yrFull TimeLead / Manager
  • Amazon

    Amazon

    a month ago

    Network support engineering manager, eero

    As the leader for our NSE team, you will be responsible for our global team of Support Engineers. You’ll oversee scheduling, development, and technical support provided by the NSE team. As the NSE...

    onsite, Boise, ID, United States
    $143k – $222k/yrFull TimeLead / Manager
  • Domino's

    Domino's

    a month ago

    Customer service rep(07315) - 8966 ardene st

    Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Domino's

    Domino's

    a month ago

    Assistant manager(07303) - 5000 w state st

    Job Description You were born to be a Leader. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Domino's

    Domino's

    a month ago

    Assistant manager(07315) - 8966 ardene st

    Job Description You were born to be a Leader. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • Domino's

    Domino's

    a month ago

    Assistant manager(07302) - 10396 fairview ave

    Job Description You were born to be a Leader. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)
  • MicroTech Systems, Inc

    MicroTech Systems, Inc

    a month ago

    Client account manager

    MicroTech Systems is looking for a Client Account Manager to join our team in our Boise, Idaho office. This person will act as a liaison between MicroTech Systems and our clients, prospecting and...

    onsite, Boise, ID, United States
    Full TimeJunior (<2 years)

10,000,000+ more jobs available!