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  2. Arkansas
  3. Little Rock
  4. Customer Service Representative

Onsite Customer Service Representative jobs in Little Rock, Arkansas, USA

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  • Sun
    • 1:00 PM - 2:00 PM

      Senior Product Manager Interview

      Sarah Jenkins

    • 2:30 PM - 3:00 PM

      Initial Interview

      Alex Chen

  • Mon
    • 11:00 AM - 11:15 AM

      Product Manager Interview

      David G. (Hiring Manager)

    • 4:15 PM - 5:15 PM

      First Round Interview

      Sophie L.

  • Tue
    • 1:20 PM - 1:45 PM

      Introductory Interview

      Marta W.

    • 2:30 PM - 3:00 PM

      Kick-off Interview

      Daria (HR)

  • Wed
    • 1:00 PM - 1:45 PM

      Qualifying Interview

      James Miller

    • 5:30 PM - 6:00 PM

      Discovery Interview

      Chris V.

  • Thu
    • 2:30 PM - 3:00 PM

      First Interview

      Michael T.

    • 4:00 PM - 5:00 PM

      Interview

      Den

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Customer Service Representative Jobs in Little Rock — On-Site Opportunities Await

Local employers are expanding their teams, creating steady demand for customer service representative jobs in Little Rock. This on-site position offers 122 open positions for professionals eager to deliver excellent support and build lasting client relationships. As Arkansas's business hub continues to grow, this role provides a reliable entry point into a thriving industry.

Success in this role calls for clear verbal and written communication, active listening, and genuine empathy for client needs. Employers typically look to hire a customer service representative who can navigate CRM systems, multitask under pressure, and resolve issues efficiently while maintaining a positive tone. Problem-solving skills, patience, and adaptability remain essential, whether handling phone calls, emails, or live chat inquiries.

On-site work for this role in Little Rock typically means collaborating closely with teammates, supervisors, and clients in a structured office environment. Local companies value the immediate feedback and teamwork that in-person roles provide, and hiring activity remains strong as businesses prioritize excellent customer experience. The regional job market continues to favor candidates who can commit to consistent, face-to-face engagement.

If you're ready to start or advance your career, explore the latest customer service representative vacancies available through Global Work AI. Our platform connects motivated professionals with employers seeking dependable talent, making it easier than ever to find the right opportunity. Take the next step today and discover how rewarding this position can be.

Frequently Asked
Questions

Everything you need to know about
finding your next role
  • What is the average salary for a customer service representative in Little Rock, Arkansas?

    In Little Rock, Arkansas, pay for a customer service representative commonly falls around the mid-$30,000s to low-$40,000s per year, with hourly rates often landing near $16 to $20 depending on the employer, shift, and industry. Banking, healthcare, logistics, and insurance roles may pay more than entry-level retail support. On-site positions can also include bonuses or overtime that lift total earnings. Local pay varies with experience, bilingual ability, and systems knowledge, so it helps to review current listings and compare similar jobs in the area before setting expectations.
  • What skills and qualifications are needed for a customer service representative role?

    Employers usually look for strong communication, active listening, patience, problem-solving, and clear documentation skills. For a customer service representative job in Little Rock, Arkansas, basic computer comfort is important, along with familiarity with CRM platforms, email tools, and phone systems. A high school diploma or GED is common, while some employers prefer prior retail, hospitality, or office support experience. Typing speed, accuracy, and the ability to stay calm under pressure also matter. If you’re comparing openings, review each posting for software training, scheduling needs, and any industry-specific knowledge.
  • What does a customer service representative do on a daily basis in an on-site role?

    A customer service representative working on-site typically handles phone calls, chats, or in-person inquiries, then documents each interaction in company systems. Day-to-day work may include resolving billing questions, processing orders, updating account details, escalating complex issues, and following service procedures. In a Little Rock office setting, you may also coordinate with supervisors, sales staff, or operations teams to keep cases moving. The pace can be steady and structured, with performance measured by response time, quality, and customer satisfaction. Reviewing sample schedules can help you picture the daily workflow more clearly.
  • Is previous customer service or call center experience required for customer service representative jobs in Little Rock?

    Not always. Many employers in Little Rock, Arkansas hire candidates with transferable experience from retail, hospitality, reception, or administrative work, especially if they show strong communication and reliability. Entry-level customer service representative roles often include training on systems, scripts, and company policy. That said, prior call center experience can strengthen an application and may lead to a higher starting rate or faster placement. If you are newer to the field, highlight conflict resolution, multitasking, and computer skills, then compare openings that list “preferred” versus “required” experience.
  • What is the hiring process like for a customer service representative position in Little Rock, Arkansas?

    The process usually starts with an application and résumé review, followed by a phone screen or video interview. For an on-site customer service representative role in Little Rock, Arkansas, many employers then move to an in-person interview, skills assessment, or typing test, and some also check references or run a background screen. Hiring timelines vary, but entry-level openings may move quickly if scheduling needs are urgent. Preparing examples of difficult customer situations and clear answers about availability can help. It’s useful to track which companies emphasize service metrics, systems training, or shift flexibility.
  • What schedules and work conditions should I expect in an on-site customer service representative job?

    Schedules in on-site customer service representative jobs often include weekday business hours, but evenings, weekends, or rotating shifts are common in industries that serve customers beyond standard office times. In Little Rock, Arkansas, you may work in a call floor, front desk, or support center with set breaks, attendance expectations, and monitored performance goals. The environment can be fast-paced, with headset use, computer work, and regular interaction with teammates and supervisors. Some roles require standing or sitting for long periods. Checking current postings can help you compare shift patterns, dress codes, and workplace pace.
  • How can a customer service representative advance into team lead or supervisor roles?

    Growth usually comes from consistent performance, reliable attendance, and the ability to coach others. A customer service representative in Little Rock, Arkansas can build a path to team lead or supervisor by mastering systems, handling difficult cases well, and learning reporting or scheduling tasks. Employers often promote people who communicate clearly, support new hires, and understand quality metrics. Additional training in conflict management, workforce tools, or leadership can help too. If you want to move up, watch for openings that list escalation handling, mentoring, or quality assurance duties, since those often signal the next step.

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122 jobs found

  • Mercedes Benz of Little Rock

    Mercedes Benz of Little Rock

    Today

    Service porter

    If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities. Winrock Automotive...

    onsite, Little Rock, AR, United States
    Full TimeEntry with Degree
  • Park Plaza

    Park Plaza

    Today

    Part-time sales teammate

    Summary The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales...

    onsite, Little Rock, AR, United States
    Part TimeJunior (<2 years)
  • DARRAGH COMPANY

    DARRAGH COMPANY

    Today

    Inside sales associate

    Job Details: Job Location: Little Rock - Little Rock, AR Position Type: Full Time Education Level: High School Diploma / GED Equivalent Salary Range: Undisclosed Job Shift: Day Job Category: Sales...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Hugg & Hall

    Hugg & Hall

    2 days ago

    Inside rental sales

    Inside Rental Sales Hugg & Hall Equipment Company is looking for someone with strong customer service, administrative, and sales skills to join our team as an Inside Sales Representative. We are a...

    onsite, Little Rock, AR, United States
    Full TimeEntry with Degree
  • Lifelancer

    Lifelancer

    3 days ago

    Service manager

    Job Title: Service Manager Job Location: Remote Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: null Job Description Summary This role can be located in Little Rock, AR or...

    onsite, Kansas City, MO, United States
    Full TimeLead / Manager
  • Michaels Stores

    Michaels Stores

    3 days ago

    Seasonal service team member

    Store - L.RCK-N. LITTLE ROCK, AR Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout...

    onsite, Little Rock, AR, United States
    Part TimeJunior (<2 years)
  • Dollar Tree

    Dollar Tree

    3 days ago

    Customer service associate i

    We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

    onsite, Little Rock, AR, United States
    Part TimeJunior (<2 years)
  • Schulte Hospitality Group

    Schulte Hospitality Group

    3 days ago

    Guest services representative

    Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is...

    onsite, Little Rock, AR, United States
    Part TimeJunior (<2 years)
  • Domino's

    Domino's

    4 days ago

    Customer service rep(05396) - 8822 stagecoach rd.

    Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • David's Bridal

    David's Bridal

    5 days ago

    Alterations customer service representative

    From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the...

    onsite, Little Rock, AR, United States
    Part TimeJunior (<2 years)
  • Target

    Target

    6 days ago

    Service & engagement team leader ( little rock, ar)

    The starting pay range for this position per hour is $20.75 - $22.75 . The full pay range for this position per hour is $20.75 - $35.25 . Pay is based on several factors which vary based on position....

    onsite, Little Rock, AR, United States
    $42k – $46k/yrFull TimeLead / Manager
  • Domino's

    Domino's

    6 days ago

    Customer service rep(06178) - 525 e race st

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush...

    onsite, Little Rock, AR, United States
    Part TimeJunior (<2 years)
  • Domino's

    Domino's

    6 days ago

    Customer service rep(09616) - 10815 colonel glenn rd.

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Uber Freight

    Uber Freight

    7 days ago

    Customer support specialist ii

    Schedule: Full Time Job Type: On-site Salary Type: Hourly Req #: 3516 About the Role This position is responsible for ensuring timely delivery of customer shipments, maintaining daily communication,...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Splash Car Wash, Detail & Oil Change

    Splash Car Wash, Detail & Oil Change

    7 days ago

    Customer concierge ( full - time ) - west little rock, ar

    Job Details: Job Location: Little Rock Chenal Wash - Little Rock, AR Position Type: Full Time Salary Range: $14.00 - $19.00 Hourly Job Category: Customer Service Looking for an opportunity to make a...

    onsite, Little Rock, AR, United States
    $28k – $38k/yrFull TimeJunior (<2 years)
  • Domino's

    Domino's

    7 days ago

    Customer service rep(05327) - 17200 chenal pkwy

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush...

    onsite, Little Rock, AR, United States
    Part TimeJunior (<2 years)
  • Domino's

    Domino's

    7 days ago

    Customer service rep(05330) - 11600 n rodney parham rd

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Verida Inc

    Verida Inc

    8 days ago

    Special services representative

    SUMMARY This position is responsible for ensuring that members who require re-occurring transportation receive courteous and professional customer service. ESSENTIAL FUNCTIONS Assist members...

    onsite, Little Rock, AR, United States
    Full TimeEntry with Degree
  • Heritage - Crystal Clean LLC

    Heritage - Crystal Clean LLC

    8 days ago

    Technical services representative

    The Technical Services Representative profiles hazardous and non-hazardous waste and serves as the primary point of contact with disposal facilities, coordinating waste approvals, transportation...

    onsite, Little Rock, AR, United States
    $47k – $75k/yrFull TimeJunior (<2 years)
  • Circle K

    Circle K

    8 days ago

    Customer service representative

    Customer Service Representative Store 2741796: 8921 Fourche Dam Pike, Little Rock, Arkansas 72206 Shift Availability Flexible (Days, Evenings, Overnights + Weekends) Time Type Part time We want you...

    onsite, Little Rock, AR, United States
    Part TimeEntry with Degree
  • Bank OZK

    Bank OZK

    9 days ago

    Call center specialist i (customer service)

    Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Ally

    Ally

    10 days ago

    Remarketing representative (little rock, ar)

    Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with...

    onsite, Little Rock, AR, United States
    $48k – $54k/yrFull TimeEntry with Degree
  • Land Rover Volkswagen of Little Rock

    Land Rover Volkswagen of Little Rock

    10 days ago

    Service advisor

    If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities. Winrock Automotive...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Aurum Wireless

    Aurum Wireless

    10 days ago

    Entry-level wireless sales representative - paid training & leadership

    Benefits: Bonus based on performance Company parties Competitive salary Free food & snacks Opportunity for advancement Paid time off Competitive? Ambitious? Ready to build something bigger? Start in...

    onsite, Little Rock, AR, United States
    $30k – $54k/yrFull TimeEntry with Degree
  • TECHLINE INC

    TECHLINE INC

    10 days ago

    Account representative

    The Techline Account Representative is responsible for building and maintaining strong client relationships by providing exceptional responsiveness to each client’s needs and requests. The primary...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • U-Haul

    U-Haul

    11 days ago

    Customer service representative

    This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship. Location: 7618 Kanis Rd, Little Rock, Arkansas 72204...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Rausch Companies

    Rausch Companies

    11 days ago

    Customer service superintendent

    Are you a hands-on problem solver who enjoys working with people, coordinating repairs, and making sure homes are at their best? As a Customer Service Superintendent, you’ll be the go-to person for...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • GFI Digital

    GFI Digital

    12 days ago

    Sales representative

    Join the Sales Team at GFI Digital Build a Career — Not Just a Job GFI Digital is hiring a motivated Sales Representative to join our award-winning sales team. Whether you're starting your career or...

    onsite, Little Rock, AR, United States
    Full TimeEntry with Degree
  • T-Mobile

    T-Mobile

    12 days ago

    Mobile associate, store-in-store - retail sales

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...

    onsite, Little Rock, AR, United States
    $36k – $40k/yrPart TimeEntry with Degree
  • Bank OZK

    Bank OZK

    16 days ago

    Client service specialist (teller)

    Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • MYGRANT GLASS COMPANY INC

    MYGRANT GLASS COMPANY INC

    20 days ago

    Auto parts counter representative - b062 little rock, ar

    Now Hiring: Customer Service Representative Location: Little Rock, AR | Schedule: Full-Time, Non-Exempt (M–F Dayshift w/ Rotating Saturdays) Serve with Excellence. Support with Care. At Mygrant...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Landers Toyota

    Landers Toyota

    21 days ago

    Service consultant (service advisor)

    Service Consultant For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Generator Supercenter of Little Rock

    Generator Supercenter of Little Rock

    21 days ago

    Inside sales representative

    Benefits: A positive and collaborative work environment Voluntary Life Insurance Short and Long Term Disability Medical, Dental and Vision +Commission Wellness resources About Generator Supercenter...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Circle K

    Circle K

    24 days ago

    Team member

    Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your...

    onsite, Little Rock, AR, United States
    Part TimeEntry with Degree
  • Airgas

    Airgas

    24 days ago

    Customer services representative

    Customer Services Representative Location: Memphis, TN - McCorkle - Retail shop Jonesboro, AR - Retail shop Little Rock, AR - Retail shop How will you CONTRIBUTE and GROW? At Airgas, we are committed...

    onsite, Jonesboro, AR, United States
    Full TimeMiddle (2-4 years)
  • Planet Fitness-United Fitness Partners

    Planet Fitness-United Fitness Partners

    a month ago

    Member services rep

    Job Details Job Location: Little Rock AR West Markham - Little Rock, AR Salary Range: Undisclosed THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which...

    onsite, Little Rock, AR, United States
    Full TimeEntry with Degree
  • Unifi

    Unifi

    a month ago

    Airport customer service agent -ft

    REQUIREMENTS AND DESCRIPTION Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground...

    onsite, Little Rock, AR, United States
    $33k/yrFull TimeEntry with Degree
  • Envoy Air Inc.

    Envoy Air Inc.

    a month ago

    Part-time customer service agent

    Overview Come and work for Envoy Air, an American Airlines Group Company, at (Bill and Hillary Clinton National Airport) and watch your career take off! You will join a stable, FUN, secure, and...

    onsite, Little Rock, AR, United States
    $33k/yrPart TimeEntry with Degree
  • Sharecare

    Sharecare

    a month ago

    On-site customer service representative - little rock, ar

    Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better...

    onsite, Little Rock, AR, United States
    Full TimeJunior (<2 years)
  • Arkansas Federal Credit Union

    Arkansas Federal Credit Union

    a month ago

    Financial service representative

    Overview Working at Arkansas Federal Credit Union Who we are… Arkansas Federal Credit Union is seeking enthusiastic, innovative, and well-rounded individuals to build our team. Arkansas Federal, the...

    onsite, Little Rock, AR, United States
    $50k/yrFull TimeJunior (<2 years)

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