V105- virtual immigration legal support specialist

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Job Description:

We are seeking a highly organized and proactive Virtual Immigration Legal Support Specialist to provide essential administrative and client support within a fast-paced immigration law practice. In this role, you will help keep legal operations running smoothly by coordinating schedules, managing client communications, maintaining accurate records, and supporting attorneys with day-to-day administrative needs. You will serve as an important point of contact for clients, helping ensure a professional and positive experience throughout their legal journey. This opportunity is ideal for someone who thrives in a detail-focused environment, communicates confidently in both English and Spanish, and takes pride in delivering accurate, timely, and dependable support.

Monthly Compensation Range: from $1,150 USD to $1,220 USD.

Responsibilities include, but are not limited to:

• Maintain confidentiality of client and firm information at all times.
• Assist with general office coordination and workflow management.
• Monitor ongoing client matters and follow established follow-up procedures.
• Handle client notifications, notices, and follow-up communications.
• Ensure accurate recordkeeping and timely completion of assigned tasks.
• Support attorneys and team members with administrative and legal support tasks.
• Update and manage information within the firm's CRM system.
• Maintain organized client files, records, and legal documentation.
• Manage and maintain attorney and legal team calendars.
• Communicate professionally with clients by phone and email.
• Send appointment confirmations and reminders to clients.
• Schedule client consultations, appointments, and meetings.

Requirements:

Additional Job Description:

• Location: Remote
• Schedule: Monday - Friday from 8:30 AM to 5:30 PM
• Time Zone: EST

Required Skills:

• Minimum of 1 year of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies
• Experience working in a client service environment preferred
• Strong ability to manage multiple priorities while maintaining accuracy and professionalism
• Comfortable handling confidential information and sensitive client matters
• Excellent written and verbal communication skills
• Ability to work independently while following established processes and procedures
• Strong customer service and client relationship management skills
• Ability to maintain organized records and documentation
• Experience scheduling appointments, meetings, and consultations
• Comfortable working with case management and CRM systems

Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America)

Languages:

English, Spanish

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