Unified banking clerk

Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is actively seeking a Unified Banking Clerk

(Contract to December 24, 2026)

Remote working opportunity

About This Opportunity

Reporting to the Unified Banking Team Lead in this role, you will process a high volume of transactions every day. You will work closely with our volunteer Unit Treasurers to assist and ensure that all the receipts submitted are accounted for and unit/district bank accounts are balanced. With a high degree of patience, strong attention to detail, and a level head under pressure, you will be very successful in this role.

In this role you will:

• Collaborate with Help Desk inquiries to identify and resolve banking related problems.
• Provide customer service for volunteers, advising on any banking questions or concerns in a timely manner.
• Develop and maintain electronic filing system related to ongoing email communications as well as back up information required for verifying transactions.
• Be responsible for verifying the accuracy and compliance with policies of a high volume of transactions each day (approx. 100 transactions per day).
• Understand and apply organizational policies regarding inclusivity to unified banking processes, member communication and customer queries/service.
• Adhere to all relevant policies, procedures, and practices.
• Liaise with other departments as required.

General:

• Adheres to all relevant policies, procedures, and practices.
• Provide general, ongoing support to members/volunteers, responding to/directing inquiries and consulting with the appropriate groups and individuals to support the mission and vision of GGC.
• Apply organizational policies regarding diversity, inclusivity and equity to content, member communication and customer service.
• Other duties as assigned.

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position.

Requirements:

• Are working towards or have completed a degree or diploma in a related field (Accounting or Business Administration) or have equivalent work experience.
• Have excellent attention to detail and sound analytical skills in relation to numerical data.
• Can demonstrate the ability to provide exceptional customer service.
• Possess excellent communication skills, both verbal and written.
• Have intermediate knowledge of MS Office – Word, Excel, and Outlook.
• Comfortable working independently.

Assets:

• Familiar with Girl Guides of Canada and/or have experience in the voluntary sector with non-profit organizations.
• Fluency in French.

Starting Annual Salary: $41,300

Application Deadline: August 19, 2026. Submissions without a cover letter will not be considered. Please note that GGC accepts all genders for job applications.

GGC is committed to diversity, equity and inclusion. We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities and other equity seeking groups. GGC welcomes girls and women – cisgender and transgender – as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls.

Upon request, Girl Guides of Canada-Guides du Canada will make available accommodations during the recruitment process. Please note we do not require applicants to identify as a person with disability, or to disclose their disability, to request or access accommodation. Accommodation requests should be made in advance to People & Culture at HR@girlguides.ca.

We thank all candidates for their interest. Only those selected for an interview will be contacted.