Training design specialist

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

About the Opportunity

About the role as a Training Design Specialist, you will develop and maintain digital learning content within Dayforce’s MyPath platform. You will create engaging training experiences that help users learn while working, supporting both internal and external customers in English.

Shift Schedule: 3:00 PM – 12:00 AM (Midnight) Philippine Time.

This is a remote role supporting North American business hours.

What You’ll Get to Do

• Design, develop, and maintain standardized training content across Dayforce modules.
• Modernize and transform existing training materials into scalable and reusable learning assets.
• Create software simulations, instructional videos, and process documentation using AI-powered tools and technologies.
• Collaborate with Product, Services, and Customer Success teams to ensure content remains accurate, relevant, and aligned with product updates.
• Support customer content deployment, manage MyPath requests, and contribute to continuous improvement initiatives.

Skills and experience we value

• Fluency in English, with strong written and verbal communication skills.
• Experience developing eLearning content using Articulate or similar authoring tools.
• Ability to simplify complex software concepts into clear, user-friendly training experiences.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities independently.
• Interest in AI technologies and willingness to leverage AI tools to improve content development and efficiency.

Skills and Experience We Value

• Experience delivering software or systems-based training.
• Familiarity with AI tools such as ChatGPT, Copilot, or similar content-generation technologies.
• Experience working in multilingual or global learning environments.
• Familiarity with Dayforce or other enterprise SaaS platforms.
• Experience creating standardized content frameworks, templates, or scalable training solutions.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process.