POSITION SUMMARY

Provide practical training and technical assistance (TTA) to Title X grant recipients and their authorized networks on fiscal operations that affect patient access, compliance, and sustainability. This position teaches organizations how to implement sound systems; it does not process their routine claims or manage RHMI’s own grant accounting.

KEY RESPONSIBILITIES

• Develop and deliver TTA on schedules of charges, sliding fee discount scales, income and family-size determination, and accurate application of financial eligibility rules.
• Address confidential billing, third-party payer enrollment, claims workflows, denials, program income, and revenue-cycle improvement while protecting patient access and confidentiality.
• Create scenarios, calculation aids, checklists, workflows, and staff job aids usable by large networks and low-resource community sites.
• Provide subject-matter support for Title X fiscal requirements, 340B program integrity, cost allocation, documentation, reconciliation, and escalation to qualified experts when necessary.
• Facilitate webinars, office hours, selected learning collaboratives, and time-limited targeted TTA engagements with defined actions and closeout documentation.
• Review fiscal educational products for technical accuracy, usability, controlling-source citations, accessibility, and timely updates.
• Partner with the Administrative and Fiscal TTA Director, instructional-design staff, and evaluation staff to measure adoption, not simply attendance.

MINIMUM QUALIFICATIONS

• Direct experience in Title X or comparable family-planning program revenue-cycle operations.
• Working knowledge of sliding fee schedules, payer enrollment and billing, denials, program income, and relevant 340B issues.
• Demonstrated ability to improve fiscal workflows and teach nonfinancial as well as financial staff.
• Ability to interpret applicable guidance, document sources, and identify matters needing specialist review.

PREFERRED QUALIFICATIONS

• Experience supporting recipients, subrecipients, FQHCs, or public-health networks.
• Experience creating practical templates or leading coaching and learning collaboratives.

EXPECTED RESULTS

• Role-ready fiscal modules and implementation tools covering core Title X access and billing workflows.
• Documented assistance plans and improvement products for participating organizations.