Nurse Consultant (Nursing Home Surveyor)

Agency
Dept of Health and Human Services
Division
Health Service Regulation

Job Classification Title

Nurse Consultant I (NS)

Position Number

60054181

Grade

MH16

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Nursing Home Surveyor (Nurse Consultant I) conducts regulatory inspections of nursing homes to determine compliance with federal and state requirements governing long-term care facilities. This position is responsible for performing routine certification surveys and complaint investigations, evaluating the quality of resident care and facility operations, and documenting findings in accordance with established regulatory standards.

The role prepares survey reports, statements of deficiencies, and complaint investigation findings and provides information related to compliance requirements. This is a home-based position serving an assigned region and requires frequent travel, occasional overnight stays, and periodic weekend and evening work to conduct inspections.

Key Duties Include:

• Conduct routine surveys of nursing homes to determine compliance with federal and state long-term care regulations and standards.
• Investigate complaints and allegations involving nursing home residents and facility operations to assess compliance and identify potential deficiencies.
• Evaluate resident care practices, quality of life, quality of care outcomes, and facility services through observation, interviews, and record review.
• Review clinical, administrative, and facility records to assess compliance with applicable regulatory requirements.
• Document survey and investigation findings and prepare detailed reports in accordance with regulatory standards and established procedures.
• Develop statements of deficiencies and complaint allegation findings that clearly identify areas of noncompliance and supporting evidence.
• Communicate survey findings and regulatory requirements to facility administrators, management staff, and other stakeholders.
• Maintain accurate and timely records of inspections, investigations, and enforcement activities using required reporting systems.
• Participate in required training and successfully complete the Federal Surveyor Minimum Qualifications Test (SMQT) following orientation and training.
• Travel extensively throughout the assigned service area to conduct on-site inspections, including occasional overnight travel, weekend assignments, and evening inspections as required.

Assigned Service Area:

Bladen, Brunswick, Carteret, Cumberland, Duplin, Harnett, Hoke, Onslow, Pender, Sampson, and Wake Counties.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $62,044.00 - $102,371.00

Recruitment Range: $62,044.00 - $80,269.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Documented experience applying clinical nursing knowledge, including assessment, care planning, and delivery of care, to evaluate health care services and regulatory compliance.
• Experience assessing clinical records, resident outcomes, and care practices to identify deficiencies, determine compliance, and support regulatory findings.
• Skill in communicating effectively with healthcare providers, facility staff, residents, families, and other stakeholders through interviews, consultations, and written correspondence.
• Demonstrated experience in composing clear, concise, and technically accurate reports, statements of deficiencies, and other regulatory documentation using proper grammar and professional writing standards.
• Proficiency interpreting and applying federal and state regulations governing long-term care facilities, and experience gathering, analyzing, and documenting evidence to support regulatory determinations and enforcement activities.

Physical Requirements:

• Ability to sit/stand/walk for prolonged periods
• Ability to finger/talk/hear/smell
• Ability to lift luggage (20 – 50 pounds)
• Close visual acuity.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Contact Information

If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.