Brief Overview of Position:

Strategic Operational Solutions (STOPSO) is seeking candidates for the Technical Writer role that serves the organization. This role could be filled both onsite at a Government facility or at a contractor provided facility.

STOPSO is ISO 9001, ISO 20000-1, ISO 27001 certified and CMMI-SVC Level 2 appraised IT Services and Solutions company. We look for talented people to join our Team to develop and deliver solutions. Our environment is cutting-edge and highly rewarding, our team members are constantly learning and sharing their knowledge with our customers and each other. Our employees receive recognition for the solutions they provide to our customers and the value they bring to our company. Consider joining us today to make a difference.

Primary Responsibilities:

The Technical Writer develops and maintains operational documentation, user guides, communications products, SOPs, and knowledge assets supporting all SDOD functions.

Additionally, in this position you will:

• Develop user documentation and training materials.
• Draft Service Advisories and internal communications.
• Update SOPs and process documentation.
• Support Knowledge Management initiatives.
• Maintain document version control and repository management.
• Assist with emergency communications activities.

Qualifications

Three (3) years of technical writing experience.

Strong written communication and editing capabilities.