Who Are We?

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

Why Work Here?

At FDH Aero, we understand that the strength of our brand comes from our people. We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first. Our values guide everything we do:

• We Are Service First - We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through.
• We Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community.
• We are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission.
• We Are Open-Minded - We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together.
• We Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter.
• We Value Our People - That’s why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential.

Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation. As a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next-generation solutions for tomorrow’s supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds.

We Are Looking For

The Strategic Account Manager is responsible for the development, execution, and performance of FDH Electronics’ account strategy for a designated key customer. This position will drive profitable revenue growth, expand FDH’s position across customer programs and platforms, protect existing business, and strengthen FDH’s role as a strategic supply-chain partner. The Strategic Account Manager will establish senior-level relationships throughout the customer organization, develop a multiyear account growth strategy, and lead the pursuit of new business across FDH’s product and service portfolio.

What You'll Do (Responsibilities)

Strategic Account Ownership

• Define and execute the account strategy for a designated key customer, aligning customer priorities with FDH’s commercial objectives, product capabilities, and long-term growth strategy.
• Serve as the principal commercial leader and primary point of accountability for the overall customer relationship.
• Establish FDH as a strategic partner by delivering solutions that support the customer’s technical, operational, program, and supply-chain objectives.

Account Growth and Business Development

• Develop and execute a formal account growth plan identifying addressable market, target programs, product expansion opportunities, competitive position, commercial priorities, and specific growth initiatives.
• Drive new business development across customer programs, platforms, sites, and functional organizations.

Executive and Customer Relationship Development

• Establish and expand relationships with key decision-makers and influencers across procurement, engineering, supply chain, program management, operations, quality, and executive leadership.

Cross-Functional Account Execution

• Lead the cross-functional FDH account team and establish clear accountability for commercial, operational, technical, quality, and service commitments.

Commercial Strategy and Financial Performance

• Own the account’s revenue, gross margin, profitability, pipeline, backlog, and forecast performance.

Business Retention and Competitive Strategy

• Protect the account’s existing business through proactive relationship management, performance oversight, and competitive positioning.

Strategic Business Reviews and Performance Governance

• Lead formal Quarterly Business Reviews and other strategic customer reviews focused on performance, growth, risk, and long-term partnership objectives.

Customer and Market Intelligence

• Develop actionable intelligence regarding customer programs, platforms, technical requirements, sourcing plans, decision processes, and competitive environment.

What You Bring (Qualifications & Skills):

• Bachelor’s degree in business, engineering, supply chain, or a related discipline required; advanced degree preferred.
• Minimum of 10 years of progressive experience in strategic account management, business development, or complex solution sales.
• Aerospace, defense, space, electronics distribution, electronic components, or highly engineered products experience strongly preferred.

Special Requirements:

U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required. ITAR requirement 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

FDH Aero is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.