Job Summary

The Senior Microsoft Administrator serves as a senior technical resource responsible for the architecture, administration, security, stability, and continuous improvement of the organization’s Microsoft infrastructure environment. This role works on the design and optimization of Hyper-V virtualization, Microsoft Intune endpoint management, Microsoft 365 services, and hybrid identity through Active Directory and Microsoft Entra ID. The position provides expert-level troubleshooting and escalation support across Windows Server, Group Policy, PKI, Veeam and related infrastructure technologies. Responsibilities include monitoring system health, managing patching and platform lifecycles, and remediating vulnerabilities. The position leads major technical projects, establishes infrastructure standards, maintains operational documentation, and mentors other administrators through technical guidance and knowledge transfer. Participation in on-call support, incident response, and planned maintenance outside normal business hours is required.

Responsibility Breakdown

Percentages represent guidelines only; may vary by position and fluctuate due to changing business needs.

• 35% – Lead and execute transformative projects for enterprise infrastructure
• 20% – Eliminate technical debt through various migrations and upgrades while aiming to modernize current processes
• 20% – Tier 3 technical support – Support other team members by providing industry expertise on difficult and complex issues.
• 15% – Backup, recovery, and high availability – Implement and manage strategies for data protection and uptime.
• 10% – Documentation and compliance – Maintain accurate records of configurations, policies, and procedures.

Technical and Functional Skills

• Microsoft Intune & Modern Endpoint Management — Proven expertise managing device compliance, configuration profiles, app deployment, and conditional access via Intune (MDM/MAM). Device provisioning with Autopilot; JAMF experience for macOS a plus.
• Hyper-V virtualization — Design, deployment, and administration of Hyper-V hosts and virtual infrastructure, including clustering, live migration, and capacity planning.
• Microsoft 365 administration — Deep hands-on experience administering Exchange Online, SharePoint Online, Teams, and O365 security/compliance in an enterprise tenant.
• Windows Server & Client OS — Administration, patching, and hardening across current Microsoft server and desktop operating systems.
• Core Microsoft infrastructure services — Active Directory, Group Policy, PKI and SCCM.
• Citrix Administration – Support of Citrix environments (CVAD, PVS); NetScaler experience is a plus.
• Backup & disaster recovery — Implementation and management of enterprise backup and DR solutions (Veeam preferred).
• Automation & scripting — Proficiency with PowerShell and command-line scripting to automate provisioning, reporting, and routine administration.
• Networking fundamentals — Working knowledge of TCP/IP, DNS, DHCP, VLANs, and firewall concepts to support infrastructure troubleshooting.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 10+ years of hands-on experience with system administration.

About Pella Corporation

As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America’s Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.

At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.

With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?