Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need

As a Senior Manager, Manufacturing Quality you will create and communicate Symbotic’s supplier manufacturing and quality strategies. You will build and drive a supplier manufacturing and quality execution processes, while being an advocate on behalf of supply chain function and operational partners to ensure support for core business objectives. As a leader you will be a change agent for the manufacturing & quality organization.

What we do

As part of the Manufacturing organization, the Quality team ensures Symbotic products and processes meet the highest standards of safety, reliability, and customer requirements while complying with industry standards. By partnering cross-functionally across Engineering, Manufacturing, Supply Chain, and Test teams, they embed strong quality practices, quality planning, defect prevention, and process validation early in the product lifecycle - from prototype through production. Encompassing product, site, manufacturing, and supplier Quality, the team actively uses product and field data to drive continuous improvement, maintaining consistency in the production of automated systems and robots to ensure reliable product launches and optimal system performance.

What you’ll do

• Oversees the manufacture of products, ensuring production, performance, and quality standards are consistently met.
• Reviews production reports to ensure safety, quality, financial, and delivery goals and standards are met.
• Assists SLT with long-range operating goals, expansion efforts, and implementation of new and advanced technology.
• Identifies and shares training opportunities for staff to build and improve skills.
• Organizes departmental management structure and teams for optimal, efficient operations.
• Delivers progress and production reports to executive team members as requested.
• Create and execute an effective qualification, approval, audit, and compliance process for global suppliers.
• Create an effective Supplier Corrective Action Request (SCAR) execution process, through root cause analysis, containment, corrective, and preventative measures.
• Ensure closure to supplier non-conformances by issuing Non-Conforming Material Returns (NCMR) and Deviation Notifications.
• Assess and perform on-site supplier audits.
• Generate and monitor monthly supplier scorecards and drive supplier performance improvement actions.
• Define opportunities for policy, process, and quality risk elimination activities across supply chain.
• Deep collaboration across Supply Chain, Ops Eng., and Manufacturing teams to identify quality strategies, gaps, and procedures to satisfy manufacturing requirements.
• Ensure development, training, and implementation of supplier quality tools and processes for all quality engineering team members, internal stakeholders, and suppliers.
• Solid business judgment, including the ability to anticipate and weigh the impact of decisions.
• Highly skilled in managing conflict, both with suppliers and internal stakeholders.
• Demonstrated ability to prioritize team objectives and activities in a dynamic environment.
• Additional duties assigned.

What you’ll need

• Bachelor’s degree in engineering or related discipline.
• Minimum of 10 years of Program Management and Manufacturing experience within a regulated manufacturing industry.
• Minimum of 5 years of direct management experience.
• Knowledge of industry quality systems.
• Highly analytical, with a clear, logical understanding of problem-solving including Root Cause, Corrective Action, Countermeasures, Problem Solving Plans, and Action Plan development and execution.
• Excellent communication and negotiation skills with the ability to influence others; especially driving corrective action with large global suppliers.
• Ability to work within a complex environment with cross-functional teams across different geographies.
• Knowledge of Six Sigma, Lean (Green Belt), or (Black Belt).

Our Environment

Up to 50% of travel may be required. Employee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. The employee is responsible to own a credit card and manage expenses personally to be reimbursed on a bi-weekly basis.

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce, the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $150,000.00 - $206,800.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.