Job Summary

The Senior Manager, Supply Inventory Strategy & Performance will lead the strategic direction, execution, and oversight of inventory health, customer service levels, capacity planning, and demand alignment. This leadership role is accountable for guiding and supporting a team focused on optimizing inventory performance and driving supply chain efficiency through data-driven decision-making.

Duties & Responsibilities

Strategic Oversight

• Provide leadership and direction to the Inventory Performance Managers.
• Develop strategic initiatives to improve inventory performance and service reliability.
• Identify inventory performance gaps and create action plans for improvement.

Customer Service Level Management

• Monitor and analyze service levels across customer segments and geographies.
• Lead service level root cause analysis and corrective action planning.
• Guide the resolution of escalated customer inventory issues, including Red Alert Customers.

Inventory Level Optimization

• Direct analysis of Days Sales Outstanding (DSO) at both USBL and category levels.
• Serve at a leadership level to monitor inventory levels across customer groups to ensure stock aligns with forecasted demand and service expectations.
• Champion initiatives to reduce excess inventory while maintaining service targets.

Aged & Obsolete Inventory Management

• Supervise reporting and reduction strategies for aged and obsolete inventory.
• Ensure consistent review of inactive and slow-moving items with mitigation plans.
• Monitor and guide oversight of single-site items to reduce obsolescence risk.

Capacity Planning & Response

• Lead development and execution of reserve capacity strategies by temperature zone.
• Serve as the additional leadership point of contact for the PO Prioritization and Capacity Response process.

Demand Planning Support

• Partner with business stakeholders to advise on demand forecasting strategies.
• Validate and communicate forecast accuracy and local demand trends.
• Drive seasonal planning efforts in collaboration with local field teams.

Reporting & Collaboration

• Deliver monthly performance reports and insights to executive leadership.
• Foster strong cross-functional relationships with Sales and Operations.
• Support change management and continuous improvement through influence and collaboration.

Qualifications

• MBA or advanced degree preferred.
• Minimum 5–7 years in supply chain operations, demand planning, or inventory management, with at least 2 years in a leadership role.
• Strong analytical skills with expertise in interpreting complex data sets.
• Exceptional communication and interpersonal skills, with ability to influence at all levels.
• Proven ability to manage teams, prioritize tasks, and deliver results in a fast-paced environment.