Senior digital strategy & engagement associate (part-time)

At NCYL, digital communications is a core part of how we reach people, shape narrative, and turn attention into action. Position NCYL seeks a strategic, highly organized digital associate to help manage the organization’s core digital channels and drive audience engagement across platforms. This role is responsible for translating NCYL’s priorities into compelling digital storytelling that informs, moves, and activates audiences. The person in this position will help lead email strategy and execution, oversee website and social media content, help shape video-forward storytelling, and ensure NCYL’s campaigns, ideas, and public voice are carried clearly and consistently across platforms. The right candidate brings strong editorial instincts, sound digital judgment, and a sharp understanding of what drives engagement and conversion. They know how to use email, video, and storytelling to deepen audience connection and motivate action. The position is a part-time position at 50% FTE, and will report to NCYL’s Managing Director, Public Affairs & Advancement.

Essential Functions

• Support day-to-day management of NCYL’s website, email, and social media channels.
• Execute digital engagement strategies that strengthen audience growth, deepen engagement, and increase conversion rates.
• Help execute NCYL’s email program, including strategy, production, testing, segmentation, and performance optimization.
• Help shape compelling email storytelling that uses strong narratives, clear calls to action, and audience-centered messaging to drive opens, clicks, donations, registrations, and other forms of engagement.
• Maintain digital content calendars in coordination with communications, development, and program staff.
• Draft, edit, schedule, publish, and optimize content across email, web, and social platforms, in coordination with the Communications & Development Writer and Digital Content & Design Manager.
• Partner with internal colleagues and external creatives as needed to ensure video and visual storytelling are compelling, strategic, and platform-appropriate.
• Manage website updates and publishing workflows to ensure content is timely, accurate, and strategically presented.
• Track performance across digital channels and recommend strategies to strengthen reach, engagement, and conversion.
• Help maintain a high standard of editorial quality, consistency, and execution across platforms.
• Perform other duties as assigned.

Requirements

Required Qualification

A minimum of three (3) years of experience in digital communications, digital marketing, advocacy communications, nonprofit communications, campaigns, or related fields.

Other Qualifications

• Experience managing websites and social media channels in a fast-paced environment.
• Basic coding experience (email coding, WordPress page creation, etc.).
• Experience developing email content and strategies that drive engagement and conversion.
• Strong writing and editing skills, with the ability to adapt content for different digital formats, audiences, and platforms.
• Experience using storytelling to strengthen digital performance, especially in email and campaign contexts.
• Experience creating video content.
• Experience building content calendars, managing workflows, and balancing multiple deadlines.
• Experience using analytics to evaluate performance and improve strategy over time.
• Meticulous attention to detail, sound editorial judgment, and a high bar for execution.
• Possess a service-oriented ethos: support others, collaborate cross functionally, and continuously seek feedback to elevate employee satisfaction and productivity.
• Strong commitment to equity, diversity, and inclusion, with the ability to apply a racial and social justice lens to advocacy while centering the marginalized voices of children, youth, and their families.
• Commitment to NCYL’s mission and goals.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer. This position will require some travel.

Salary, Benefits, and Location

This is a part-time, non-exempt position at 50% FTE with a competitive part-time salary range of $38,500.00 to $40,000.00 annually. Once an offer is made, the salary is not open to negotiation. A geographic salary differential may be applied if the candidate resides somewhere other than the Oakland, Los Angeles, Boston, New York City, Washington, DC or equivalent metro areas. This means that the salary would be reduced if the candidate resides in an area where the cost of labor is less than that of the San Francisco Bay Area. NCYL provides a robust benefits package including health, dental, vision, and life insurances, generous vacation and sick benefits, paid family leave, flexible spending account, employer contribution to a retirement plan, paid sabbatical, and short-term and long-term disability insurance. NCYL is registered to do business in the following 13 locations: California, Colorado, Illinois, Massachusetts, Maryland, Michigan, New Jersey, New York, Oregon, Texas, Virginia, Washington DC, and Wisconsin. We are currently registering in Minnesota and Washington state. The candidate must reside in one of these locations. All positions at NCYL are at-will and paid for by grants and donations, thus employment with NCYL will be contingent upon continued receipt of funding. Nothing in the statement changes the at-will employment relationship. This position is part of the bargaining unit represented by the National Organization of Legal Services Workers (NOLSW). While a collective bargaining agreement is not currently in place, it is anticipated in the future.

How to Apply

Please submit a cover letter, resume, and portfolio at the link below by September 30, 2026. Portfolio Requirements: Please provide a portfolio link or upload that includes 2-3 examples of communications work for which you had substantial responsibility. Examples may include earned media placements, op-eds, press releases, messaging materials, digital campaigns, speeches, reports, newsletters, or other public-facing communications. Links or uploaded files are welcome. If you do not include a portfolio link in your cover letter or resume, you may upload the files directly or upload a list of links by clicking on “Upload Additional Files”. We do not use AI to auto-reject resumes. A human is always involved in decision-making. This means NCYL’s hiring process is intentional and comprehensive for each candidate. For this role, the process is as follows: Initial application review, including portfolio review A timed skills test that lasts no longer than 30 minutes Phone Interview Panel interview Reference checks Applications will be evaluated on a rolling basis and may be submitted no later than September 30, 2026. We ask that candidates submit original, personally-written resumes and cover letters. Please, no emails or calls. We appreciate the time and effort every candidate puts into their application. As a policy, NCYL does not compensate candidates for time spent participating in the hiring process. Materials created as part of the hiring process are used only for HR purposes and are never used by NCYL for strategic, communications, or other purposes. We welcome applications from individuals with different ideas, experiences, and perspectives. It is the policy of NCYL to provide equal employment opportunities to all Applicants (including Employees) regardless of race, ethnicity, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, national origin, age, abilities/disabilities, neurotypicality, socioeconomic status, veteran status, marital status, prior convictions, or any other protected classifications under federal, state, or local law. NCYL makes all employment decisions based on job-related factors.